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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Sound cutting out

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krotomo1 is not online. krotomo1
Joined: 08 Jan 2012
Total Posts: 270
25 May 2013 11:19 AM
Whenever I play PVP games that have a lot of shooting and sound effects, the sound will often just cut out. This is a problem because in a games like Battlefield where sound is important (no health meter), you have to rely on sound to know when someone is shooting. For me, the sound will constantly cut out for no reason. I am also seeing tons of people on the game complaining about this, and I want to know how to fix it.
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SurfKing12 is not online. SurfKing12
Joined: 23 Jun 2011
Total Posts: 7935
25 May 2013 11:42 AM
Does this happen in multiple games, or just one?
If it is only one game it could be:
>Your computer
>A problem in the game
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coolcoolkidcheseey45 is not online. coolcoolkidcheseey45
Joined: 22 Feb 2009
Total Posts: 5668
25 May 2013 11:44 AM
Sometimes this happens to me, too.
I think it's ROBLOX's fault, or maybe ROBLOX's engine can't handle too many sounds at once.


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krotomo1 is not online. krotomo1
Joined: 08 Jan 2012
Total Posts: 270
25 May 2013 07:55 PM
It happens on all games, and to multiple people.
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xmancoolman15 is not online. xmancoolman15
Joined: 29 Mar 2013
Total Posts: 2864
25 May 2013 08:02 PM
Weird name. :/ Why is it like that?
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jacob24068 is not online. jacob24068
Joined: 04 Apr 2011
Total Posts: 646
25 May 2013 08:13 PM
Doesn't happen to me, what system are you running? (Windows7, Windows XP, Windows Vista)
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SgtKirbymarioguy is not online. SgtKirbymarioguy
Joined: 07 Jul 2011
Total Posts: 496
25 May 2013 08:37 PM
This happens quite a lot.
It's probably a combination of how Roblox is built and your computer.
This also happens on the website (Party & Chat dings don't always sound)
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purple12jason12 is not online. purple12jason12
Joined: 31 Aug 2010
Total Posts: 72
25 May 2013 11:58 PM
Its very common, don't feel alone. I've noticed it catches back up in about 30~60 seconds
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buddy249950 is not online. buddy249950
Joined: 30 Jun 2016
Total Posts: 3536
26 May 2013 12:15 AM
It's ROBLOX's sound system. It's not you. They're still using the same old outdated software from 2007. They really need to update it.
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Unication is not online. Unication
Joined: 29 Mar 2013
Total Posts: 5897
26 May 2013 12:51 AM
It happens.

Certain types of "Sound" items may sometimes even interrupt the sound you're currently listening to.

If you're in a scenario of listening to music and a bunch of shaders lynched at as they make a bunch of shouting and yelling, the music you're listening to in-game may "cut-off."

Here's a shader, just in cause you don't know.

http://www.roblox.com/Shade-item?id=95401558
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mrbobbilly is not online. mrbobbilly
Joined: 27 Feb 2010
Total Posts: 8142
23 Apr 2014 09:53 PM
I have a Windows 8 laptop, Dell Inspiron 15 to be specific, my volume is at max and the in-game sounds keeps cutting off, it is not my computer. YouTube volumes stays on for a long long time, never cuts off, not even my games sound cut off, only Roblox. And this is annoying. I want sounds. I can hear sounds for a couple of minutes then it cuts off permanently for that server. It's irritating.
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mrbobbilly is not online. mrbobbilly
Joined: 27 Feb 2010
Total Posts: 8142
23 Apr 2014 09:56 PM
This goes with every single Roblox minigames. SFotH, Crossroads, Build and Race, even at my game. Good for you guys that the sounds cut off for you too, I'm pleased that I'm not alone.
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crackpot6000 is not online. crackpot6000
Joined: 07 Apr 2009
Total Posts: 36
28 Apr 2014 05:14 PM
I have a similar problem, but it doesn't return. I have to rejoin the server. I can only hear sounds that are located just a few studs near my camera, probably up until 30 studs and that's it.

Still no fix for it, huh?
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hellfire10101 is not online. hellfire10101
Joined: 19 Nov 2013
Total Posts: 1
02 May 2014 06:19 AM
ive found that its only on certain games not all like i can access volume no cut out on call of robloxia but it pretty much stops there. anyone no how to fix this?
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DJMaczacha3000 is not online. DJMaczacha3000
Joined: 05 Jun 2013
Total Posts: 13030
02 May 2014 07:01 AM
Its 3D sounds problem.
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mrbobbilly is not online. mrbobbilly
Joined: 27 Feb 2010
Total Posts: 8142
02 May 2014 07:01 PM
3 above, I was going to say the same exact thing dude. And when the sound cuts off, it won't come back. Also, I just go this computer a couple weeks ago, and I know for sure it isn't my computer problem. And also, when I zoom out, I can't hear no footsteps, jumps, not even weapon sounds. Roblox does nothing at all but keep doing useless updates instead of maintenance and fixing bugs/glitches. Now it's all about money, trying to "improve" the website, but all I see is useless updates and no bug fixes AT ALL. They don't care about the players anymore. Back in 08 - early 2011, Roblox cared for the players. Now theyhave more employees and what do they do? Just sit back and make useless updates instead of maintenance. Back then, you would see a blue bar on top of the screen saying Roblox Is Currently In Maintenance, and you would see that a lot back then. Now it's extremely rare for maintenance and bug fixes.
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madmarblehead is not online. madmarblehead
Joined: 23 Nov 2010
Total Posts: 6
28 Aug 2014 07:53 PM
I'm so glad I'm not the only one this is happening to!
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ryan6445 is not online. ryan6445
Joined: 01 Jan 2010
Total Posts: 146
29 Aug 2014 03:53 AM
Always happening to me, shooting, footsteps, character jumps, throwing knives, can't hear any thing!
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reallycool1337 is not online. reallycool1337
Joined: 09 Feb 2013
Total Posts: 180
29 Aug 2014 04:07 AM
Same for me. It's very annoying, especially on Catalog Heaven where there is a lot of sound.
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reallycool1337 is not online. reallycool1337
Joined: 09 Feb 2013
Total Posts: 180
29 Aug 2014 01:11 PM
LET THE MODS AND ADMINS SEE THIS
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teegj7963 is not online. teegj7963
Joined: 07 Dec 2013
Total Posts: 2
07 Nov 2014 05:36 PM
same for me I have a windows 7 Lenovo and the sound glitches out for cars and I want this fixed imitiatly
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MadnessGuy655 is not online. MadnessGuy655
Joined: 15 May 2011
Total Posts: 175
07 Nov 2014 05:51 PM
Same for me. The Mad Murderer is having this too.
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ElizabethUK is not online. ElizabethUK
Joined: 23 Mar 2015
Total Posts: 3
07 Dec 2015 05:41 PM
Omg same with me
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ElizabethUK is not online. ElizabethUK
Joined: 23 Mar 2015
Total Posts: 3
07 Dec 2015 05:44 PM
I can't hear footsteps, jumping, or sounds when you shoot a gun.

Please help me, I need to fix this. It's brothering me! I have a Macbook
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carlosthesage is not online. carlosthesage
Joined: 21 Jul 2014
Total Posts: 2
07 Dec 2015 06:22 PM
Omg, same too. I can hear audio like music from that game itself... but i can't hear items or animation audio. :(
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