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Re: A General Moderation Issue

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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
26 Apr 2013 07:09 PM
True Story: I was lobbing through the usual messages asking me questions that I was to answer along with reports on the usernames of rule-breakers etc. So I stumbled on a group report that was said to have hackers in it. I checked it out, looked through every page of Wall posting, and seeing that it is minor I tell them why I was reviewing them and to not hack accounts and nobody would have a problem, and I get banned for no general reason at all. I didn't even report the group, I just got banned and that is it.

This brings up two things. First of all, we need a stronger and better Appeals system. As we all should know if there is an email system for a service, there shouldn't be an automated message 75% of the time saying "We can't do a thing at all even though you know we can". Also the second thing is, why keep staff in your ranks that are going to sit around false banning people. That is obviously worse than and more childish than false reporting. I mean the staff members are adults, and that statement is placed under the Help Pages. I think an adult would know the difference between a helpful-to-roblox warning to a suspicious group and a Rude/Mean Behavior post.

Tell me what you think on this as well. Should we have a community moderator volunteer tab on the Jobs site for kids age 14 and up to become community mods, which help to make sure people in-game and groups are in line more often. I mean there are people out there with the worst and most disturbing usernames and posts ever and ROBLOX's Staff team chooses to ban those who help them, that doesn't make sense. And no don't post tl;dr because this is a reasonable issue and topic that deserves the insight of all, and proving you don't care by throwing out an aimless post on this topic will get you absolutely nowhere.
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AncientHman is not online. AncientHman
Joined: 03 Jul 2012
Total Posts: 10804
26 Apr 2013 07:15 PM
That's a good idea. But only people with a good moderation history should be able to see the tab or be one. I really think this is a good Idea. Support

PS- Yay! Chrimson is un-banned!
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M39a9am3R is not online. M39a9am3R
Joined: 10 Nov 2012
Total Posts: 1933
26 Apr 2013 07:19 PM
I support the idea for Volunteer moderators above the age of 14 (Maybe set a higher age) And I would think they have to have many successful reports and know what it's like to be in the other person's shoes and decide whether or not to have the person banned or just give them a warning.
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
26 Apr 2013 07:22 PM
The reason I say 14 is because that would be me, heheh. I have been bullied and chewed out and have gone through a lot so I know what other people tend to feel, and I think that the system could be more reasonable, and in that sence, me and my team, the ROBLOX Game Masters, along with the wonderful users of Helpful ROBLOXians should get this Roblox rank, and I hope more can take this into consideration and support for the sake of Roblox and it's users.
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M39a9am3R is not online. M39a9am3R
Joined: 10 Nov 2012
Total Posts: 1933
26 Apr 2013 07:32 PM
And I agree to the idea of having 14+ moderators, because I see a lot of trollers who abuse the forums talking about inappropriate content, cursing, and other things against the Terms Of Service of ROBLOX. And I am responding to these things quick, one time I reported a post for cursing and it took about an hour for it to be moderated, although it was in the morning before many people go to work, so the moderators could not respond until they got in the office. Although some of the content could be handled differently than what I've seen.
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
26 Apr 2013 07:48 PM
Occasionally I don't sleep for a few days, no shut-eye what so ever and during those times I manage to make sure that many bad posts and such get the punishment for the post. Also in-game people hack, ruin other people's base-plates, just no. We do in fact need players with honest hearts and minds who know what fairness is to be able to use commands like /jail, /tele to user, /freeze, /kick, to make sure that users aren't hacking, harassing, violating rules, etc. Those commands would be set with special ROBLOX abilities to said mods in order to prevent people from misbehaving and not getting caught in some way. Also maybe a /ban command in game for said people so that they can be perminately removed from the game for a larger offence.
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MasterChiefAlpha is not online. MasterChiefAlpha
Joined: 19 Mar 2010
Total Posts: 3028
26 Apr 2013 07:53 PM
Bringing back volunteer forum mods is an idea, but it wouldn't affect issues some are having with the appeals system.

And bolstering the appeals system is treating the symptoms and not the actual issue, which is less-accurate-than-we'd-like moderation actions. They are rare, but they shouldn't happen at all, you're right.
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bob3joe is not online. bob3joe
Joined: 01 Aug 2009
Total Posts: 1147
26 Apr 2013 07:55 PM
I'll volunteer, its not like I have anything else to do...
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