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Re: @Mods

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Ilikefreestuff1234 is not online. Ilikefreestuff1234
Joined: 30 Sep 2012
Total Posts: 85
14 Apr 2013 06:06 PM
Er.. I sent an appeal quite a few hours ago, about 7 or 8 hours ago and still have no reply.
I saw it said may take up to 72 hours.


This is what I don't understand
>Info@Roblox.com
Reply within 30 mins.

Appeals@roblox.com
>???

Why is that? Like maybe an explanation of how the moderation works with that?
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Ilikefreestuff1234 is not online. Ilikefreestuff1234
Joined: 30 Sep 2012
Total Posts: 85
14 Apr 2013 06:10 PM
Bump
What I mean is, is why does it work like that?
How is it that I can get a reply within 30 mins. or so with info but with appeal it takes a year and a day?
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freaked is not online. freaked
Top 50 Poster
Joined: 28 Jan 2008
Total Posts: 34558
14 Apr 2013 06:11 PM
today is the weekend and they only address appeals on a business day (mon-fri).
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Ilikefreestuff1234 is not online. Ilikefreestuff1234
Joined: 30 Sep 2012
Total Posts: 85
14 Apr 2013 06:13 PM
Interesting..
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
14 Apr 2013 06:16 PM
Appeals is a specialized process and each request requires a fair amount of investigative work. As there is more foot work, it can take more time to respond.
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