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| 14 Apr 2013 06:06 PM |
Er.. I sent an appeal quite a few hours ago, about 7 or 8 hours ago and still have no reply. I saw it said may take up to 72 hours.
This is what I don't understand >Info@Roblox.com Reply within 30 mins.
Appeals@roblox.com >???
Why is that? Like maybe an explanation of how the moderation works with that?
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| 14 Apr 2013 06:10 PM |
Bump What I mean is, is why does it work like that? How is it that I can get a reply within 30 mins. or so with info but with appeal it takes a year and a day? |
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freaked
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| Joined: 28 Jan 2008 |
| Total Posts: 34558 |
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| 14 Apr 2013 06:11 PM |
| today is the weekend and they only address appeals on a business day (mon-fri). |
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| 14 Apr 2013 06:16 PM |
| Appeals is a specialized process and each request requires a fair amount of investigative work. As there is more foot work, it can take more time to respond. |
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