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Re: Virus Help

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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 05:34 PM
Does anyone know how to fix a Trojan virus such as Trojan.Win32/Sirefef.AN? If it doesn't require downloads or money to fix, I'd be very grateful.
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Uuvinu is not online. Uuvinu
Joined: 19 Apr 2012
Total Posts: 2206
17 Mar 2013 05:48 PM
Ouch!

That is not a joke-around trojan. You want to format your hard-drive or do whatever you can to get rid of it now.

This trojan is the frontend behind a Remote Access Trojan, allowing the creator to watch you in real-time, as well as:

• Find any pass-word you've ever saved to your computer
• Log every key you press
• View your browsing history
• See your personal information

It also disables your computer's security components one by one, in an attempt to take control of your PC. If you don't stop it now, your computer will likely be the future agent behind a severe DDOS attack.

So what are you still doing, reading? Get that thing off your PC!!
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Cadburyboy101 is not online. Cadburyboy101
Joined: 26 Sep 2012
Total Posts: 7702
17 Mar 2013 06:03 PM
as uuvinu said, that virus will literally destroy your computer, you need someone who knows how to fix computers, like a computer shop manager

~ Disguising yourself as a N00B 'cause you got swag ~
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:04 PM
I feel stupid asking this, but is there any way besides Windows Defender to get rid of it? Without money or downloading? qq
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Cadburyboy101 is not online. Cadburyboy101
Joined: 26 Sep 2012
Total Posts: 7702
17 Mar 2013 06:05 PM
do you have a computer store near by?

~ Disguising yourself as a N00B 'cause you got swag ~
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:09 PM
No, but I did have someone who fixed the laptop I'm on now and my other one twice, this one once. But this will probably cost more than fifty dollars... My family doesn't have the money for that, sadly.
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Uuvinu is not online. Uuvinu
Joined: 19 Apr 2012
Total Posts: 2206
17 Mar 2013 06:12 PM
Your only option is formatting your hard-drive, which is free to do and you can do it yourself with proper resources.

Windows Defender has been disabled by this virus.
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:13 PM
And once again, I feel stupid for saying this. I don't exactly know how to "format" my hard-drive. I barely know anything about computers, so I'm guessing I'm screwed.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:18 PM
I'm Uuvinu, FYI.

What operating system are you running?
• Windows XP
• Windows Vista
• Windows 7
• Windows 8
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:20 PM
I believe Windows 7. I'm an idiot for pulling that tag off. Wait, I remember 8. Yeah, should be 8.
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LightningStorm777 is not online. LightningStorm777
Joined: 16 Sep 2012
Total Posts: 53
17 Mar 2013 06:21 PM
Uh you could always just get some free anti virus like Avast! or something or you can get this anti malware and virus called combofix if that does not do anything try system restore were it restores your computer from a later date in time before you got this virus.

Also which version of windows are you using if you really want to delete everything you have with formatting your hardrive tell me which OS Vista?, Windows 7?
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:22 PM
Alright, I'll help you identity your Windows version then.

- Windows 7 has a start menu that pops up as a rectangular box at the bottom left of the screen.
- Windows 8 has an entire start screen organized with boxes, called the Metro style.

Which one do you see?
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:23 PM
First of all, I can't download anything. Second, I said it was 7 or 8 in my last post.
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LightningStorm777 is not online. LightningStorm777
Joined: 16 Sep 2012
Total Posts: 53
17 Mar 2013 06:23 PM
Here is how to format your hardrive on Windows 7

Open Windows 7 Disk Management from the Computer Management utility.

Note: You can also open Disk Management from the Command Prompt in Windows 7 but doing so from Computer Management is probably easier.

With Disk Management open, locate the drive you want to format from the list at the top.

Important: Don't see the drive you want to format listed or does an Initialize Disk window appear?

If either situation above happens, it most likely means that the hard drive has not yet been partitioned, something you must do before you format the hard drive.

See How To Partition a Hard Drive in Windows 7 for instructions. Come back to Step 3 below when you're done.

Note: Formatting the C drive, or whatever letter happens to identify the partition that Windows 7 is installed on, can not be done from Disk Management or from anywhere else in Windows 7. See How To Format C for instructions on formatting your primary drive.

Once located, right-click on the drive and choose Format.... A "Format [drive letter]:" window should appear.

Warning: Obviously it's very, very important to choose the correct drive to format in Windows 7:

If you're formatting a drive that has data on it, double-check that it's the correct drive by looking at the drive letter and then checking in Windows Explorer that it is in fact the correct drive.

If you're formatting a new drive, the drive letter assigned should be unfamiliar to you and the File System will probably be listed as RAW.
In the Volume label: textbox, either give a name to the drive or leave the name as is. If this is a new drive, Windows 7 will assign the volume label New Volume.

I recommend giving a name to the drive so it's easier to identify in the future. For example, if you're using this drive to store movies, name the volume Movies.

For File system: choose NTFS unless you have a specific need to choose another file system.

NTFS is always the best file system option to use in Windows 7 unless you have a specific need to choose FAT32. Other FAT file systems are only available as options on drives 2GB and smaller.

Set the Allocation unit size: set to Default unless there's a specific reason to customize it. It's not common to set a custom allocation unit size when formatting a hard drive in Windows 7.

Windows 7 might suggest that you Perform a quick format by checking this option by default but I recommend unchecking the box so a standard format is done.

In a standard format, each sector on the hard drive is checked for errors and a one-pass write-zero is also performed. A quick format skips the bad sector search and basic data sanitization.

So while a quick format will format the hard drive considerably faster than a standard format, the benefits usually outweigh the short-term cost (your time) of the full format.

The Enable file and folder compression option is probably unchecked by default and I recommend keeping it that way.

File and folder compression isn't usually necessary in today's world of incredibly large hard drives but feel free to enable it if you think you might use the feature.

Click OK at the bottom of the window.

Click OK to the "Formatting this volume will erase all data on it. Back up any data you want to to keep before formatting. Do you want to continue?" message.

The hard drive format will begin. You can keep track of the drive format by watching the Formatting: xx% progress in the Status field.

Note: Formatting a hard drive in Windows 7 could take a very long time if the drive is large and/or slow. A small 2GB hard drive might only take several seconds to format while a 2TB drive could take considerably longer depending on the speed of the hard drive and the computer as a whole.

The format is complete when the Status changes to Healthy, which will happen a few seconds after the format counter reaches 100%.

Windows 7 does not otherwise notify you that the drive format is complete.

That's it! You've just formatted a hard drive in Windows 7 and you can now use the new drive to store files, install programs, backup data... whatever you want.

Note: If you created multiple partitions on this physical hard drive, you can now return to Step 3 and repeat these steps, formatting the additional drive(s).

Tips:

When you fully format a hard drive in Windows 7 you also perform a very basic wipe of the data on it. See How To Wipe a Hard Drive for some arguably more thorough methods of truly erasing the data on your hard drive.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:24 PM
@Lightning

Don't speak without experience.
This trojan has infected all system drivers, and a restoration will not remove it. He must completely format his hard drive - the equivalent of deleting everything on it completely but not permanently.
It is a very stealthy trojan, there's only 1 anti-virus that can properly define it's locations and infection points, and not even that anti-virus can remove it.
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:24 PM
I'm currently in safe mode, which could make it harder. But I remember this being boxes.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:25 PM
Did it look like this?

http://www.roblox.com/Windows-8-item?id=95417622
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:27 PM
Before I installed anything, my newer (the one that's display driver broke on) had that. This one never had it. Ever.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:29 PM
Then you have Windows 7.
You can follow the steps that person provided above at your own risk. However, be sure that it won't erase your Windows installation.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:32 PM
What he suggested erases your Windows installation. You'll want to get the following before proceeding:

1) An installation disk for Windows 7
2) Your Windows license key

These should be retrievable from your computer's manufacturer, if they didn't provide it with the package.
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:34 PM
I feel like a completely helpless idiot right now. This is like, too complicated for me to comprehend. Any simpler ways? qq
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:43 PM
Yeah- stop downloading stuff with viruses?
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:46 PM
I never did download anything with viruses. And I can't download anything now.
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DiamondPixel is not online. DiamondPixel
Joined: 06 Mar 2013
Total Posts: 667
17 Mar 2013 06:46 PM
A virus doesn't just pop up.
You download them.
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DeadlyGlance is not online. DeadlyGlance
Joined: 25 Oct 2011
Total Posts: 643
17 Mar 2013 06:49 PM
Well, I don't remember downloading anything with a virus. Fml... I feel like a helpless baby left with a mentally insane man.
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