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ROBLOX Forum » Game Creation and Development » ROBLOX Studio
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Re: Help

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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 12:30 AM
Okay, I open studio from the start menu, and it gives me an error. But when I go to build, and click "Edit" it opens, but there is no toolbar, properties, explorer. Etc. Please help!
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
12 Mar 2013 10:41 AM
What sort of error are you getting?

Sometimes the layout gets reset. You can turn on all your toolbars and windows by going to the View menu and turning everything back on. You can also right click on the menubar or toolbar to see a list of windows and toolbars and which ones are turned on.
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 12:59 PM
The error says..
The Version of this file is not compatible with the version of Widnows you're running. Check your computer's system information to see whether you need a 32 bit, or 64 bit version of the program, and then contact the software publisher.
Please Help
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RobloTim is not online. RobloTim
Joined: 30 Sep 2008
Total Posts: 459
12 Mar 2013 01:27 PM
Are you on Windows 8?
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 01:41 PM
Nope, Windows 7 Home Premium.
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
12 Mar 2013 06:47 PM
That generally means there's something wrong with the install. Uninstall both Player and Studio. Go to C:\Users\your_windows_user_name\AppData\Local\Roblox and delete the Downloads directory. Then reinstall.
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 07:27 PM
When I go to the uninstall menu, it only has ROBLOX player. I cannot find studio. But I will try that.
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 07:44 PM
I do not have the appdata folder..
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
12 Mar 2013 08:21 PM
I found the folder, I deleted the whole folder. Re installed ROBLOX. Same error..
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
13 Mar 2013 10:16 AM
Can you delete the Downloads folder again, turn off your virus scanner, and reinstall?

I'm trying to figure out what's wrong, you're not the only one with this problem. Generally it means that the file is either corrupt, been modified, or you need to do a Windows Update. If you have no virus scanner, try scanning your computer with a trial or free version of one.
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
13 Mar 2013 11:06 AM
I turned off my smart firewall for norton 360. Re-Installed ROBLOX, and the same problem occured. But what I realized when I try running studio as an Administrator it gives me a message that says:

Windows cannot find
'C:/Users/my computer account username/AppData/Local/Roblox/Versions/RobloxStudioLauncherBeta.exe'. So I think when I download ROBLOX I do not get that file.
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
13 Mar 2013 11:22 AM
Try this, download:

http://setup.roblox.com/RobloxStudioLauncherBeta.exe

and run that.
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shrill99 is not online. shrill99
Joined: 24 Oct 2011
Total Posts: 56
13 Mar 2013 12:00 PM
YES! It worked! Thank you! Thank you VERY MUCH! I have been having this problem for about 4 months now, and it is finnally fixed! Thank you oh so very much!
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