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Need help debugging 'Empty Place'

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wow75 is not online. wow75
Joined: 16 Jan 2009
Total Posts: 951
03 Apr 2013 10:56 PM
Hmm, mine must be different then, im able to update my place, i just cant load the origional place.
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L0rd1x0x1 is not online. L0rd1x0x1
Joined: 29 Jun 2012
Total Posts: 44
04 Apr 2013 09:13 AM
Heh tested on a Win 7 laptop and it worked. Maybe it's Win XP doesn't compatible with Studio.
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Conetree is not online. Conetree
Joined: 09 Jul 2009
Total Posts: 434
07 Apr 2013 06:22 AM
I'm on windows 7.
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rossb654mail is not online. rossb654mail
Joined: 12 Oct 2009
Total Posts: 11004
07 Apr 2013 09:26 AM
Roblox Dark ages?
Um, it already was the roblox dark ages..
2011+, really.
More OD'ing, less moderation, bad updates, (removal of bevels, we could do that with BlockMesh..) etc etc
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HawkBoi351 is not online. HawkBoi351
Joined: 13 Mar 2013
Total Posts: 1506
19 Apr 2013 12:49 PM
[ Content Deleted ]
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L0rd1x0x1 is not online. L0rd1x0x1
Joined: 29 Jun 2012
Total Posts: 44
20 Apr 2013 08:52 AM
Thanks for bumping this.
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spencergamer is not online. spencergamer
Joined: 26 Feb 2013
Total Posts: 105
20 Apr 2013 09:07 AM
1) No
2) Yes
3) Yes
4) No
5) Yes
6) No
7) No
8) No
9) Yes
10)I don't know.
11) Windows 7
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
20 Apr 2013 10:36 AM
At the moment the only thing I can suggest is to log out using Studio and your from your web browser then log back in using Studio. Try not to log in or out with your web browser while Studio is running. We're still investigating the issue and we're adding more logging to see if we can detect when it happens.
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Windy12534 is not online. Windy12534
Joined: 30 Jan 2012
Total Posts: 466
20 Apr 2013 11:47 AM
This still has not been working for me O.o
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
20 Apr 2013 03:21 PM
Have you tried using Windows Update to upgrade Internet Explorer? Studio uses IE internally for its web browsing.

You can also try opening Internet Explorer and go into the settings and reset them to default and try again. It's under the Advanced tab in Internet Options.
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Conetree is not online. Conetree
Joined: 09 Jul 2009
Total Posts: 434
26 Apr 2013 02:21 PM
9 weeks since I last time was able to build my place.
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HawkBoi351 is not online. HawkBoi351
Joined: 13 Mar 2013
Total Posts: 1506
12 May 2013 02:42 PM
[ Content Deleted ]
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L0rd1x0x1 is not online. L0rd1x0x1
Joined: 29 Jun 2012
Total Posts: 44
16 May 2013 10:25 AM
We really need help on this... Bump.
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eseth3 is not online. eseth3
Joined: 13 Mar 2010
Total Posts: 109
16 May 2013 08:06 PM
FOUND OUT HOW TO FIX :D

It does have to do with cookies ;)

Go to start. Type "Internet Options"
Next Go to "Privacy"
Set the Meter to Medium
Then click apply.
Hope this helped


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dragon9x is not online. dragon9x
Joined: 20 May 2010
Total Posts: 2
17 May 2013 05:40 AM
It is already medium and allowed roblox site. No use.
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Ravenger7 is not online. Ravenger7
Joined: 11 Sep 2012
Total Posts: 809
17 May 2013 08:22 AM
We're in the process of updating our web code. I'm hoping this will fix the problem for some of you. If nothing else, it will add support for HTML 5 videos like youtube.
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snakeboy1111 is not online. snakeboy1111
Joined: 29 Sep 2012
Total Posts: 268
17 May 2013 04:40 PM
I went on studio from website, and I went on from the roblox studio application. The place is empty and in output in red there was a message saying --script signature verification failed. Everything is just sky, I tried undownloading and redownloading numerous times. I have windows 8 and an hp computer thx :)
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cyberpegasus2010 is not online. cyberpegasus2010
Joined: 01 Jan 2011
Total Posts: 10
04 Jun 2013 06:52 PM
1) No but tried, still empty.
1) Edit from Studio
3) No
4) All.
5) Every time.
6) On the main studio as a second tab.
7) Tried logging out and back in, still clear.
8) No.
9) Yup, just sky.
10) No, just regular Google Chrome.
11) Windows 7.
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cyberpegasus2010 is not online. cyberpegasus2010
Joined: 01 Jan 2011
Total Posts: 10
04 Jun 2013 06:53 PM
1) No but tried, still empty.
1) Edit from Studio and tried the ROBLOX page.
3) No
4) All.
5) Every time.
6) On the main studio as a second tab.
7) Tried logging out and back in, still clear.
8) No.
9) Yes, just sky.
10) Nope, just regular Google Chrome.
11) Windows 7.
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bloxer123456 is not online. bloxer123456
Joined: 27 Mar 2008
Total Posts: 663
20 Jun 2013 11:39 AM
I get this
11:37:00.830 - httpGet http://www.roblox.com/asset/?id=111147666 failed. Trying again. Error: http://www.roblox.com/asset/?id=111147666: HttpSendRequest, err=0x2EE2. Elapsed time: 30.7585
11:37:00.833 - (unknown): InternetQueryDataAvailable, err=0x2EE2
11:37:00.833 - Script "Start Game", Line 84
11:37:00.833 - stack end
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chubbs21 is not online. chubbs21
Joined: 31 Dec 2008
Total Posts: 18991
20 Jun 2013 11:45 AM
1) Never tried
2) Both don't work
3) "12:42:53.055 - EOF encountered while reading Tag start"
4) All
5) Everytime
6) No
7) Yes
8) It ended up loading the place that was empty
9) Yes, but it also has a messge saying "Loading Place, please wait..."
10) I use Google Chrome
11) Macbook Pro
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chubbs21 is not online. chubbs21
Joined: 31 Dec 2008
Total Posts: 18991
20 Jun 2013 11:48 AM
Nvm @ #8
I apparently saved the place to my comp without knowing...
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Elfang24 is not online. Elfang24
Joined: 04 Feb 2011
Total Posts: 279
22 Jul 2013 09:18 PM
My main concerns:

3) Any error message in the Output Window?:

19:11:03.750 - httpGet http://www.roblox.com/game/GetCurrentUser.ashx failed. Trying again. Error: Conflict. Elapsed time: 0.229027
19:11:03.828 - Conflict
19:12:50.187 - httpGet https://www.roblox.com/Login/Negotiate.ashx?suggest=B03069FF310EC1BFD9B2FB8E6965E7E65715424807AB77B04C147C21A998C22EF08DAA3AA7DB730BA038FBF1AE9DB3AAABA9BBD793AC6551CCF9D98B6FDB451FEB528801B3E61A3A5D411531BE5F0241D78E6714862A07176EF0316194356A5E6E5D2C7DBCF8B7AA1D426CED6088E821A547B21A failed. Trying again.

10) Do you have your security settings set to high in Internet Explorer? Yes. I think.
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Elfang24 is not online. Elfang24
Joined: 04 Feb 2011
Total Posts: 279
28 Jul 2013 11:58 AM
Bump
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Elfang24 is not online. Elfang24
Joined: 04 Feb 2011
Total Posts: 279
14 Aug 2013 01:29 PM
First go here:

https://knowledge.geotrust.com/support/knowledge-base/index?page=content&id=SO15245

Download AR1422

Then, go here:

https://knowledge.geotrust.com/support/knowledge-base/index?page=content&actp=CROSSLINK&id=SO15687

Follow the instructions to install the certificate on windows/microsoft.

Then after all that, go here to check certificate:

https://knowledge.geotrust.com/support/knowledge-base/index?page=content&actp=CROSSLINK&id=SO9557

You see if youve been getting conflict errors or certificate verification errors,
then this is the fix for you!


Trust me it works!
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