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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I can't play games

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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 07:21 PM
I get this error when I try.

https://twitter.com/EnergyFlareRBLX/status/307661897279361025/photo/1

»єиєяgуfℓαяє«
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Stoical is not online. Stoical
Joined: 16 Dec 2012
Total Posts: 679
01 Mar 2013 07:34 PM
It does it when you're in a game, and you switch to another game.

When you're in the game and the other server of the other game is loading just don't type in the other game or click.
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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 07:36 PM
Im not playing another game. And I get the same error when I try to uninstall roblox.

»єиєяgуfℓαяє«
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Stoical is not online. Stoical
Joined: 16 Dec 2012
Total Posts: 679
01 Mar 2013 07:42 PM
Ehh.. Reset your PC or comp.
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overkill99 is not online. overkill99
Joined: 06 Dec 2008
Total Posts: 2821
01 Mar 2013 07:44 PM
I need some information to ensure that what I think the issue might be is correct.

1. Are you an administrator on your computer?
2. Is the system date and time correct?
3. What antivirus or security programme / software do you use?

Ben
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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 07:51 PM
1. Yes
2. Yes
3. Norton

and I have tried to restart my computer multiple times

»єиєяgуfℓαяє«
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Stoical is not online. Stoical
Joined: 16 Dec 2012
Total Posts: 679
01 Mar 2013 07:59 PM
Well, then ...

Try to lay off games for about 20-30mins.
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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 08:12 PM
Its been doing this for like 2 days though

»єиєяgуfℓαяє«
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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 10:52 PM
Anyone?

»єиєяgуfℓαяє«
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JamesGrayson8235 is not online. JamesGrayson8235
Joined: 16 Feb 2013
Total Posts: 24
01 Mar 2013 10:57 PM
Seems you and i have the same problem!



Oh, and i restarted my laptop 5 times already. Didn't fix it really.
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JamesGrayson8235 is not online. JamesGrayson8235
Joined: 16 Feb 2013
Total Posts: 24
01 Mar 2013 11:00 PM
Maybe my problem was because of my own internet connection...
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EnergyFlare is not online. EnergyFlare
Joined: 02 Dec 2011
Total Posts: 16924
01 Mar 2013 11:00 PM
I found the solution. I had to my anti-virus and change my roblox files from "auto" to "allow"

»єиєяgуfℓαяє«
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overkill99 is not online. overkill99
Joined: 06 Dec 2008
Total Posts: 2821
02 Mar 2013 05:47 AM
I was about to get there but I fell asleep.

The error is caused by issues when trying to connect to Roblox due to conflictions with Norton/Symantec or Bullguard.

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