Walkerk11
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| Joined: 23 Feb 2013 |
| Total Posts: 370 |
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| 27 Feb 2013 08:01 PM |
| I just bought 2ooo robux for my son and it said my bank declined it but it wasn't declined and the money was in fact taken out of my account. I find it kind of wierd that there are no phone numbers to contact any moderators. My son already had his account hacked and taken over and it had alot of time and money built up on it. He used his Christmas money on that account. Not much i can do about all that but i will find out why Roblox took the $24.95 and didnt give him any robux for his new account. |
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Walkerk11
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| Joined: 23 Feb 2013 |
| Total Posts: 370 |
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| 27 Feb 2013 08:39 PM |
| [GM]Try support@roblox.com. Also if you can't check under the "More" tab and select "Help". From there you will be able to search for contact information and possible solutions. |
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| 27 Feb 2013 08:44 PM |
| Also make sure you wait up to at least 24 hours before you worry. There are many transactions within ROBLOX that must be processed. |
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| 27 Feb 2013 09:45 PM |
| @FamousFriendsList Remember he said the money was still removed from said account, hence my previous reply. |
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| 28 Feb 2013 02:39 AM |
| I had that problem before, it might be your credit card expired. |
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Kellapod
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| Joined: 22 Mar 2012 |
| Total Posts: 4513 |
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| 28 Feb 2013 11:54 AM |
ROBLOX in-deed does have a support phone number. I believe they removed it from the direct website for security issues.
To contact ROBLOX directly, or to get the phone number, try contacting (e-mailing) supprt@roblox.com, or possibly info@roblox.com.
Hope this helps!
- [X101 Maj. Gen; kelly - GLORY TO THE LEGION - :] |
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Kellapod
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| Joined: 22 Mar 2012 |
| Total Posts: 4513 |
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| 28 Feb 2013 11:54 AM |
support@roblox.com**
- [X101 Maj. Gen; kelly - GLORY TO THE LEGION - :] |
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XDLIT
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| Joined: 29 Jan 2013 |
| Total Posts: 1 |
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Walkerk11
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| Joined: 23 Feb 2013 |
| Total Posts: 370 |
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| 28 Feb 2013 03:40 PM |
| Thank you all now my mom will call ROBLOX! |
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Looah
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| Joined: 22 Feb 2013 |
| Total Posts: 922 |
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| 28 Feb 2013 03:49 PM |
I am sure ROBLOX's phone number is 555-somenumbers-BLOX
¤Sincerely, Looah¤ |
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Walkerk11
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| Joined: 23 Feb 2013 |
| Total Posts: 370 |
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| 28 Feb 2013 03:59 PM |
| If you want to see my best account look at God449 he scammed me and took my account and changed email! |
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| 28 Feb 2013 09:29 PM |
| If it were a scam it makes no difference to you, it's easy to sniff out when someone is trying to get free premiums or benefits. It sounds rather genuine but all will be decided. |
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