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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Walkerk11 is not online. Walkerk11
Joined: 23 Feb 2013
Total Posts: 370
27 Feb 2013 08:01 PM
I just bought 2ooo robux for my son and it said my bank declined it but it wasn't declined and the money was in fact taken out of my account. I find it kind of wierd that there are no phone numbers to contact any moderators. My son already had his account hacked and taken over and it had alot of time and money built up on it. He used his Christmas money on that account. Not much i can do about all that but i will find out why Roblox took the $24.95 and didnt give him any robux for his new account.
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Walkerk11 is not online. Walkerk11
Joined: 23 Feb 2013
Total Posts: 370
27 Feb 2013 08:38 PM
Please help.
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
27 Feb 2013 08:39 PM
[GM]Try support@roblox.com. Also if you can't check under the "More" tab and select "Help". From there you will be able to search for contact information and possible solutions.
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
27 Feb 2013 08:44 PM
Also make sure you wait up to at least 24 hours before you worry. There are many transactions within ROBLOX that must be processed.
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FamousFriendsList is not online. FamousFriendsList
Joined: 17 Nov 2012
Total Posts: 6411
27 Feb 2013 09:42 PM
[ Content Deleted ]
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FamousFriendsList is not online. FamousFriendsList
Joined: 17 Nov 2012
Total Posts: 6411
27 Feb 2013 09:43 PM
[ Content Deleted ]
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
27 Feb 2013 09:45 PM
@FamousFriendsList Remember he said the money was still removed from said account, hence my previous reply.
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Destiny1147 is not online. Destiny1147
Joined: 08 Jun 2011
Total Posts: 699
28 Feb 2013 02:39 AM
I had that problem before, it might be your credit card expired.
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Kellapod is not online. Kellapod
Joined: 22 Mar 2012
Total Posts: 4513
28 Feb 2013 11:54 AM
ROBLOX in-deed does have a support phone number. I believe they removed it from the direct website for security issues.

To contact ROBLOX directly, or to get the phone number, try contacting (e-mailing) supprt@roblox.com, or possibly info@roblox.com.


Hope this helps!

 - [X101 Maj. Gen; kelly - GLORY TO THE LEGION - :]
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Kellapod is not online. Kellapod
Joined: 22 Mar 2012
Total Posts: 4513
28 Feb 2013 11:54 AM
support@roblox.com**

 - [X101 Maj. Gen; kelly - GLORY TO THE LEGION - :]
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XDLIT is not online. XDLIT
Joined: 29 Jan 2013
Total Posts: 1
28 Feb 2013 12:15 PM
hello
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whyaname98 is not online. whyaname98
Joined: 22 May 2011
Total Posts: 3979
28 Feb 2013 01:07 PM
I smell a scam in here.=.
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people13xdxd is not online. people13xdxd
Joined: 03 Oct 2012
Total Posts: 2
28 Feb 2013 01:11 PM
robux plz ;D
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Walkerk11 is not online. Walkerk11
Joined: 23 Feb 2013
Total Posts: 370
28 Feb 2013 03:40 PM
Thank you all now my mom will call ROBLOX!
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Looah is not online. Looah
Joined: 22 Feb 2013
Total Posts: 922
28 Feb 2013 03:49 PM
I am sure ROBLOX's phone number is 555-somenumbers-BLOX

¤Sincerely, Looah¤
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Walkerk11 is not online. Walkerk11
Joined: 23 Feb 2013
Total Posts: 370
28 Feb 2013 03:59 PM
If you want to see my best account look at God449 he scammed me and took my account and changed email!
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chrimsonknight is not online. chrimsonknight
Joined: 21 May 2011
Total Posts: 549
28 Feb 2013 09:29 PM
If it were a scam it makes no difference to you, it's easy to sniff out when someone is trying to get free premiums or benefits. It sounds rather genuine but all will be decided.
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