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Re: Roblox mobile store - Transaction Failed.

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OrangeUOrange is not online. OrangeUOrange
Joined: 14 Feb 2013
Total Posts: 1112
25 Feb 2013 02:19 PM
There was a bug on roblox mobile store. At first it will say sucessful then failed heres how to fix it.



Say you brought 1,000 robux.

To get it if you didn't get it.

Open I tunes Store. Scroll down hit acc ount, then hit purchase history. Now you want to copy a screen shot to do that (CTRL+PrintScreen) Usually at top right of key board. Now open up a painting system and paste it in. The save your image. Open up your emai and send info@roblox with the picture and explaining in detail.


Hope this helps ask any questions.



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bread7865 is not online. bread7865
Joined: 02 Jun 2009
Total Posts: 4107
25 Feb 2013 03:15 PM
I tried, some guy called Dom answered my emails, he asked for my receipt which I gave him it, I had also asked for a refund.

So after 3 emails, I get an email, saying my email has been forwarded to a supervisor.

Please help, I want to know if I will get the 3 month BC I tried to pay for. Also has anyone elses email been forwarded to a supervisor? If so what happens, do they refund or give the BC to me.
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OrangeUOrange is not online. OrangeUOrange
Joined: 14 Feb 2013
Total Posts: 1112
25 Feb 2013 05:04 PM
Give bc and I haven't been sent to a supervisor and I talked to dom
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OrangeUOrange is not online. OrangeUOrange
Joined: 14 Feb 2013
Total Posts: 1112
25 Feb 2013 06:07 PM
Questions?
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bread7865 is not online. bread7865
Joined: 02 Jun 2009
Total Posts: 4107
27 Feb 2013 11:30 AM
Thanks for the help, ROBLOX gave me my 3 months of BC and also like 270 robux free!
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Buzzlightyear32123 is not online. Buzzlightyear32123
Joined: 06 Jul 2010
Total Posts: 6378
27 Feb 2013 11:35 AM
I still don't have my iJet.

It's been 3 days,they asked for a picture of the receipt,I took the picture and sent it to them.

And 3 days later,still no reply,and no iJet.

Help.
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poulsen is not online. poulsen
Joined: 23 Nov 2008
Total Posts: 15552
27 Feb 2013 12:50 PM
They do NOT refund.

~Chance
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OrangeUOrange is not online. OrangeUOrange
Joined: 14 Feb 2013
Total Posts: 1112
28 Feb 2013 06:54 PM
No they dont refund. But apple does call them its faster too. Plus It took me 3 or 4 days when they said 2 so dont be discouraged and I am talking about roblox.
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dominator327 is not online. dominator327
Joined: 09 Sep 2008
Total Posts: 1637
02 Mar 2013 12:47 PM
you know they aren't robots right?
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