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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Can't Join Games

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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 08:44 PM
Every time I join a game, I get slapped in the face with the following error:

"Start game unable to exec URL script HRESULT: = -.21.47.35.25.67"

I've tried using Roblox Player, Studio, and reinstalling Roblox.
Still doesn't work.

P.S. No periods in number; I had to insert those in order to get passed filter.
lolwut?
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
14 Feb 2013 08:49 PM
I get something similar to that It says for me "updating roblox" Details: Createprocess and then a bunch of like words and stuff saying like Tmp % and Roblox.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 08:51 PM
Tmp %? Try and post the whole error, I MIGHT know a fix. Also, what's your operating system?
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
14 Feb 2013 08:52 PM
Alright let me write this entire thing down. Operating system? Unsure what you mean by that but I'll try writing down this thing for you.
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
14 Feb 2013 08:58 PM
This is exactly what it says and where I put username is the name of my like account on computer.
Details: Createprocess
C:\users\username\Appdata\10cal\temp\RBX-9F10CC8b.tmp failed: %1 is not a valid win32 application
Thats exactly word by word what it says I just dont understand it that well. Trying to save re-installing roblox until I absolutely have to. It's alright if I do I just might need help cause I forgot how to xD or I might remember.
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
14 Feb 2013 09:00 PM
^ Happens every time I try to join a game no matter what one
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thekillerboxxer is not online. thekillerboxxer
Joined: 31 May 2011
Total Posts: 2908
14 Feb 2013 09:03 PM
Same...
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 09:06 PM
Alright. Gotta go right now, but I'll get that figured out in the morning. [or in like 20]
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
14 Feb 2013 09:06 PM
Alright Z0 I somewhat figured it out but still 3/4 of it still confuses me.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 09:24 PM
Ok, I attempted to find the file that causes the problem, but 10cal is not a folder in AppData. Therefore, you are either using an Operating system [Windows 7, 8, XP, Vista, etc.] that I am not familiar with, or something is REALLY messed up. I suggest following these steps. [you'll have to look a bit, as I don't know what Operating System you're using, and steps are different for each]

1. Search your Computer for any and all Roblox folders and files
2. Delete the Roblox files found
3. Uninstall Roblox
4. Install Roblox
5. Restart computer

Hope that works!
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MSHaro is not online. MSHaro
Joined: 24 Aug 2011
Total Posts: 270
14 Feb 2013 09:27 PM
Did it work? I'm getting the same problem.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 09:29 PM
Wait a second, looking for shortcut files. If you don't run on Windows 7, then my folders will be different. If I can pinpoint that file that causes the problem, then I can fix it. I think.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
14 Feb 2013 09:32 PM
10cal doesn't show up on my computer search.
If those steps that I gave you don't work, then it may take me a day or so to fix this, presuming I can.
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
14 Feb 2013 09:55 PM
Signs of Connection Problems
ROBLOX has trouble with or fails to load online games, sometimes showing the user an error message (which can include "Could Not Connect" or "ID=17 Failure" messages).
Loading screen on the website takes a long time or never finishes to load.
User can visit games in "Build" or "Edit" mode, but not in "Play" mode.
Why it can Happen
Firewall
This is almost always a firewall problem, though it can be (in very few cases) the result of a low-bandwidth connection or a inconsistent wireless connection.
Slow Internet Connection / Big Game
If you are playing on the internet on really slow service, and the game is big, it can take a good bit of time to actually download the map. Give it a little while. ROBLOX may run on Dial-Up connections, however, your experience will not be optimal.
Empty Game / Place
If the map seems to be running, but is unusually devoid of stuff, then the map did in fact load. The game's creator probably just didn't build anything in it, so it is empty. You can tell when a map is done loading once your character appears.
Bad Game / Place
The game could be bad. There could be a bad script in it, or it has too many objects, which is preventing the game from running properly. Inform the creator of the problem, as only he/she will be able to repair it.

What to Do
Make Sure You’re Using the Supported Browser
Make sure you are using the most updated version of your browser to Play ROBLOX. For ROBLOX Studio, you will also need to have the most updated version of Internet Explorer. If you are having issues playing with your current browser, please try playing on a different browser, such as Firefox or Chrome if you are currently using IE.
Check your browser’s security settings
You will need to ensure that the security settings on your browser allow ROBLOX. The information below is for changing the settings in Internet Explorer; you can visit your preferred web browser's website to find out how to modify it's security settings.
In Internet Explorer, click the Gear on the upper-right corner, and open the Internet Options.
Go to the Security Tab.
Look to see if your security is set to High.
If your security is set to High, lower your security setting or add ROBLOX to the Trusted Sites list. To do this:
In Internet Explorer, click the Gear on the upper-right corner, and open the Internet Options.
Go to the Security Tab.
Click Trusted Sites check mark
Click the Sites Button
Type the web address for ROBLOX
Un-check the Require box if it is checked
Click the Add button
Click the Close button
Close all your browser Windows
Open an Internet Explorer window and try again
Check Wireless Connection
You can rule out the wireless connection by switching to a wired connection if possible. If it’s not the connection, or if you can't try a wired
connection, then check your Firewall's settings.
Configure Your Firewall and/or Router
For firewalls / security programs:

Antivirus or internet security software control which programs can access the internet. Often, these programs err on the side of caution and by default no program is allowed access. The easiest thing to try is just turning your internet firewall software off, to see if that allows you to join games. If it does, you can turn it back on and follow these steps to safely allow ROBLOX to access the internet:

Find your firewall program's control panel. Often you can find this in the task bar in the lower right hand corner of your desktop. Otherwise, it is probably in your Windows Control Panel.
Find the program permissions section.
Find ROBLOX and allow it unrestricted access to the internet.
For specific help, please consult your program's help manual, or read the following if you have Norton Anti-Virus: Norton Firewall and Anti-Virus

For routers:

The ROBLOX client isn't bound to a specific port for outgoing data, rather it scans to find a free port on your machine. If your router is blocking UDP packets on ANY port, this may prevent ROBLOX from working properly.

If you're using a router, please consult your manufacturer's help guide for instructions on how to unblock all ports.

If you're using a DSL modem that blocks data ports, please call your ISP and have them walk you through how to unblock them.

Re-install ROBLOX
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
15 Feb 2013 08:52 AM
Rather than using copy and paste to post a whole article, post the link next time.
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
15 Feb 2013 09:33 AM
Eh.
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
15 Feb 2013 09:34 AM
https://roblox.zendesk.com/entries/221896
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Spagettiidude is not online. Spagettiidude
Joined: 11 Jan 2011
Total Posts: 641
15 Feb 2013 09:35 AM
Same here
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
15 Feb 2013 09:36 AM
Read through all I copied and pasted, sir.
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LilDanielle123 is not online. LilDanielle123
Joined: 18 Apr 2010
Total Posts: 26
15 Feb 2013 12:00 PM
I had this exact same thing today and it was REALLY irritating.

I STROOONGLY recommend that you read the entire post that ROBLOX095 posted.
It helped me.

I, personally, reconnected my router and uninstalled and then reinstalled ROBLOX.
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
15 Feb 2013 12:10 PM
Question; which my problem? Mine or the other guy's?
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Z007 is not online. Z007
Joined: 14 Sep 2010
Total Posts: 11729
15 Feb 2013 12:32 PM
Correction:
Which? My problem, or the other guy's?
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
15 Feb 2013 04:52 PM
Your Welcome. :)
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payton156 is not online. payton156
Joined: 25 Sep 2009
Total Posts: 18243
15 Feb 2013 05:37 PM
Alright thanks :P I'll try to re-install.
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LordOreo is not online. LordOreo
Joined: 17 Feb 2011
Total Posts: 4763
15 Feb 2013 05:39 PM
Just wait a few minutes. If that doesn't work restart your computer.

-"If you die in an elevator, be sure to push the up button."
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