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| 14 Feb 2013 11:57 AM |
Hi everyone.
I recently bought a one month Builders Club on the ROBLOX iOS App. The thing is, I never received my Builders Club. I waited several hours, and I bought it again. Now I was charged twice, and STILL didn't receive Builders Club! I made sure to purchase it on this account, but I didn't receive it. Yet, I was charged TWICE! Can I please get a refund and get my one month BC?
Thanks, TeamNetwork |
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| 14 Feb 2013 12:01 PM |
| Chances are you'll be redirected to info@roblox.com, which not many people find useful. |
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| 14 Feb 2013 12:03 PM |
| Well, I already sent an email to them. I just want my Builders Club for ONE MONTH! As long as I get my money back and MY ONE MONTH BUILDERS CLUB, I will be happy. |
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| 14 Feb 2013 12:06 PM |
| Well, if you don't get a reply within about an hour, you best pester a moderator in ATR. Just title the thread 'About builders club @ (moderators name here)' |
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| 14 Feb 2013 12:18 PM |
| Billing issues usually get a response pretty quickly from info@roblox.com. |
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| 14 Feb 2013 02:46 PM |
| Well, I still haven't gotten a response and I sent it yesterday. So, yea... Still no Builders Club. |
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| 14 Feb 2013 03:46 PM |
| This is very irritating. No response, and no Builders Club. Customer Support sucks. D:< |
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Pinium
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| Joined: 24 Jul 2011 |
| Total Posts: 128 |
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| 06 Feb 2014 08:46 PM |
Lol I was just about to complain about I didn't get my builders club. I mean there was like a blueesteel cake going off I was just watching videos and (I was really lazy lol) I finally went and got my "Builders Club Card $25", then I just redeemed it. Bought like 450 robux (I was already builders club So I got extra!) and then bought the bluesteel cake, after that I decided hmm I think I should just extend my builders club now (It was like only 24 days, like 1 month...) Anyways and then I bought it for $10.00 (just saying again I was builders club at the time I should've only got 30 days/1 month but I got 45 days :D) and then I just bought it, I was like heeeeeeee YEAH o3o
Just saying (When I bought my robux with credits from the roblox card it came like in 30 seconds like right away) The Builders club? I waited for like freaking 30 minutes I was thinking I was ripped off and had to pay again!! (MY LAST 10 CREDITS FROM MY $25.00! But then I found like some things about these darn info email moderators whatever and yeah. After that I found this forum post Checked my account and hey hey! It updated! 70 Days now :D Well anyways that's my bs story o3o |
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| 06 Feb 2014 08:52 PM |
| If you bought with PayPal - you have to wait 1-10 days. |
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| 27 Feb 2015 04:07 AM |
| Same thing happen to me i bought it with itunes card ;-; |
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| 25 Aug 2015 02:20 PM |
| I decided to buy another builders club on ios through itunes in the robox mobile app, i bought it once there, then i didnt realize that you canot rebuy it on roblox mobile app, im worried, i waited a long time, am i going to be charged..? |
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toty2000
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| Joined: 05 Jul 2011 |
| Total Posts: 200 |
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| 25 Aug 2015 02:25 PM |
| I think you'll have to wait. You sent an e-mail to ROBLOX. Maybe it takes a lot longer for ios. Maybe you'll receive it in a few days? |
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| 25 Aug 2015 02:29 PM |
| @bigfoot I bought it on PayPal thing is I recived it instantly |
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| 25 Aug 2015 03:01 PM |
This discussion is solved. And ye iTunes works again on iOS. i bought bc with it and worked. |
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| 26 Aug 2015 09:52 AM |
| Maybe you should buy on a PC instead. |
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Phizz101
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| Joined: 24 Aug 2012 |
| Total Posts: 1 |
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| 01 Oct 2015 03:38 PM |
| Yea about that 10 days thing that is irratating because I bought in on Monday and it'# Thursday so... yea...All of my friends have builders club so im just wait for it to come so I can be with them |
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Pxigey
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| Joined: 17 Jul 2015 |
| Total Posts: 1 |
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| 17 Jan 2016 09:18 PM |
| same thing happened to me and i brought mine with an iTunes card and this is the 5th time i have gotten bc.. |
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| 27 Mar 2016 08:27 AM |
| I used to buy it on IOS all the time perfectly until I tried today about 15 mins ago... Still waiting |
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j_3
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| Joined: 21 Mar 2013 |
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| 27 Mar 2016 09:31 AM |
Roblox probably just didnt want you to have bc, sorry it wasn't meant to be
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| 27 Mar 2016 10:24 PM |
Same thing is happening to me! i just got OBC as a upgrade and didnt get my stuff! I bought it on amazon cause i had a gift card..
EthanSpeaker |
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| 01 Apr 2016 02:02 PM |
What a waste of time energy and money! I waited DAYS to get it, still havent gottom it, wtf roblox?
EthanSpeaker |
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Skolas
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| Joined: 21 Feb 2013 |
| Total Posts: 1 |
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| 27 Apr 2016 08:09 AM |
| Same here, just bought it on IOs and nothing. Been about a day now and nothing. I've bought it before on IOs and it came in about 1 min. So I don't know whats going on now... |
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| 22 May 2016 05:05 AM |
| Has anyone found a solution for this problem? Do I just have to wait or should i try to contact roblox? I bought one month of OBC yesterday off an IOS device through apple store with a credit card, and i still haven't recieved anything... |
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| 22 May 2016 03:16 PM |
| Roblox are scamming people now.. Lmfao |
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minibray
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| Joined: 21 Nov 2011 |
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| 22 May 2016 08:13 PM |
| Thank you, that helped me I was wondering why I hadn't gotten it yet. |
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