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Re: Bought Builders Club, yet no Builders Club?

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TeamNetwork is not online. TeamNetwork
Joined: 28 Jan 2013
Total Posts: 69
14 Feb 2013 11:57 AM
Hi everyone.

I recently bought a one month Builders Club on the ROBLOX iOS App. The thing is, I never received my Builders Club. I waited several hours, and I bought it again. Now I was charged twice, and STILL didn't receive Builders Club! I made sure to purchase it on this account, but I didn't receive it. Yet, I was charged TWICE! Can I please get a refund and get my one month BC?

Thanks,
TeamNetwork
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R3geBiscuit is not online. R3geBiscuit
Joined: 11 Dec 2011
Total Posts: 8427
14 Feb 2013 12:01 PM
Chances are you'll be redirected to info@roblox.com, which not many people find useful.
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TeamNetwork is not online. TeamNetwork
Joined: 28 Jan 2013
Total Posts: 69
14 Feb 2013 12:03 PM
Well, I already sent an email to them. I just want my Builders Club for ONE MONTH! As long as I get my money back and MY ONE MONTH BUILDERS CLUB, I will be happy.
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R3geBiscuit is not online. R3geBiscuit
Joined: 11 Dec 2011
Total Posts: 8427
14 Feb 2013 12:06 PM
Well, if you don't get a reply within about an hour, you best pester a moderator in ATR. Just title the thread 'About builders club @ (moderators name here)'
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TobotRobot is not online. TobotRobot
Forum Moderator
Joined: 11 Sep 2011
Total Posts: 615
14 Feb 2013 12:18 PM
Billing issues usually get a response pretty quickly from info@roblox.com.
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TeamNetwork is not online. TeamNetwork
Joined: 28 Jan 2013
Total Posts: 69
14 Feb 2013 02:46 PM
Well, I still haven't gotten a response and I sent it yesterday. So, yea... Still no Builders Club.
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TeamNetwork is not online. TeamNetwork
Joined: 28 Jan 2013
Total Posts: 69
14 Feb 2013 03:46 PM
This is very irritating. No response, and no Builders Club. Customer Support sucks. D:<
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Pinium is not online. Pinium
Joined: 24 Jul 2011
Total Posts: 128
06 Feb 2014 08:46 PM
Lol I was just about to complain about I didn't get my builders club. I mean there was like a blueesteel cake going off I was just watching videos and (I was really lazy lol) I finally went and got my "Builders Club Card $25", then I just redeemed it. Bought like 450 robux (I was already builders club So I got extra!) and then bought the bluesteel cake, after that I decided hmm I think I should just extend my builders club now (It was like only 24 days, like 1 month...) Anyways and then I bought it for $10.00 (just saying again I was builders club at the time I should've only got 30 days/1 month but I got 45 days :D) and then I just bought it, I was like heeeeeeee YEAH o3o

Just saying (When I bought my robux with credits from the roblox card it came like in 30 seconds like right away)
The Builders club? I waited for like freaking 30 minutes I was thinking I was ripped off and had to pay again!! (MY LAST 10 CREDITS FROM MY $25.00! But then I found like some things about these darn info email moderators whatever and yeah. After that I found this forum post Checked my account and hey hey! It updated! 70 Days now :D Well anyways that's my bs story o3o
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bigfoot6776 is not online. bigfoot6776
Joined: 05 Jun 2011
Total Posts: 3491
06 Feb 2014 08:52 PM
If you bought with PayPal - you have to wait 1-10 days.
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zoexxlolxx24 is not online. zoexxlolxx24
Joined: 21 Aug 2014
Total Posts: 1
27 Feb 2015 04:07 AM
Same thing happen to me i bought it with itunes card ;-;
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carlyraejepsen740 is not online. carlyraejepsen740
Joined: 25 Aug 2012
Total Posts: 3
25 Aug 2015 02:20 PM
I decided to buy another builders club on ios through itunes in the robox mobile app, i bought it once there, then i didnt realize that you canot rebuy it on roblox mobile app, im worried, i waited a long time, am i going to be charged..?
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toty2000 is not online. toty2000
Joined: 05 Jul 2011
Total Posts: 200
25 Aug 2015 02:25 PM
I think you'll have to wait. You sent an e-mail to ROBLOX. Maybe it takes a lot longer for ios. Maybe you'll receive it in a few days?
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TheNinjaPigs is not online. TheNinjaPigs
Joined: 02 Jun 2015
Total Posts: 101
25 Aug 2015 02:29 PM
@bigfoot I bought it on PayPal thing is I recived it instantly
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umutdeader is not online. umutdeader
Joined: 13 Mar 2014
Total Posts: 93
25 Aug 2015 03:01 PM
This discussion is solved.
And ye iTunes works again on iOS.
i bought bc with it and worked.
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marisalover is not online. marisalover
Joined: 02 Sep 2012
Total Posts: 45
26 Aug 2015 09:52 AM
Maybe you should buy on a PC instead.
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Phizz101 is not online. Phizz101
Joined: 24 Aug 2012
Total Posts: 1
01 Oct 2015 03:38 PM
Yea about that 10 days thing that is irratating because I bought in on Monday and it'# Thursday so... yea...All of my friends have builders club so im just wait for it to come so I can be with them
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Pxigey is not online. Pxigey
Joined: 17 Jul 2015
Total Posts: 1
17 Jan 2016 09:18 PM
same thing happened to me and i brought mine with an iTunes card and this is the 5th time i have gotten bc..
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XperialHockey is not online. XperialHockey
Joined: 25 May 2012
Total Posts: 14
27 Mar 2016 08:27 AM
I used to buy it on IOS all the time perfectly until I tried today about 15 mins ago... Still waiting
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j_3 is not online. j_3
Joined: 21 Mar 2013
Total Posts: 848
27 Mar 2016 09:31 AM
Roblox probably just didnt want you to have bc, sorry it wasn't meant to be



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EthanSpeakz is not online. EthanSpeakz
Joined: 24 Feb 2016
Total Posts: 50
27 Mar 2016 10:24 PM
Same thing is happening to me! i just got OBC as a upgrade and didnt get my stuff! I bought it on amazon cause i had a gift card..


EthanSpeaker
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EthanSpeakz is not online. EthanSpeakz
Joined: 24 Feb 2016
Total Posts: 50
01 Apr 2016 02:02 PM
What a waste of time energy and money! I waited DAYS to get it, still havent gottom it, wtf roblox?


EthanSpeaker
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Skolas is not online. Skolas
Joined: 21 Feb 2013
Total Posts: 1
27 Apr 2016 08:09 AM
Same here, just bought it on IOs and nothing. Been about a day now and nothing. I've bought it before on IOs and it came in about 1 min. So I don't know whats going on now...
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Lemonyman2 is not online. Lemonyman2
Joined: 09 Aug 2011
Total Posts: 13
22 May 2016 05:05 AM
Has anyone found a solution for this problem? Do I just have to wait or should i try to contact roblox? I bought one month of OBC yesterday off an IOS device through apple store with a credit card, and i still haven't recieved anything...
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Reset2002 is not online. Reset2002
Joined: 13 Jan 2015
Total Posts: 1
22 May 2016 03:16 PM
Roblox are scamming people now.. Lmfao
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minibray is not online. minibray
Joined: 21 Nov 2011
Total Posts: 1
22 May 2016 08:13 PM
Thank you, that helped me I was wondering why I hadn't gotten it yet.
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