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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: "An error occurred while starting ROBLOX Player"

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TerminalZero is not online. TerminalZero
Joined: 22 Oct 2011
Total Posts: 1001
11 Feb 2013 05:17 PM
"failed: Forbidden"

I tried just opening the site with internet explorer but when I click play on a game it infinitely says "Roblox is updating, please wait."

And when I even try playing with Studio it says I need to install RobloxPlayerLauncher again. Is there anyway around this? This happened around the time I downloaded AVG virus protection.
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
11 Feb 2013 06:07 PM
Re-install.
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TerminalZero is not online. TerminalZero
Joined: 22 Oct 2011
Total Posts: 1001
11 Feb 2013 06:15 PM
Did it literally over 10 times before posting this. Please any other suggestions?
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
11 Feb 2013 06:16 PM
Delete all the ROBLOX Files you have contained in your computer, there might be a bug bugging the ROBLOX game within your files.
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TerminalZero is not online. TerminalZero
Joined: 22 Oct 2011
Total Posts: 1001
11 Feb 2013 10:57 PM
Did that about 3 times before asking, I searched roblox in windows and deleted anything that even had ROBLOX in its name. And then I re-installed roblox and it installed Roblox Studio and the Roblox Player, but when I click on player, it shows the title of this forum. Please please please help!
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soulstar9934 is not online. soulstar9934
Joined: 24 Dec 2012
Total Posts: 1099
11 Feb 2013 11:28 PM
well usually i delete all my history on my computer then restart it then its fixed
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pokekid1112 is not online. pokekid1112
Joined: 11 Apr 2011
Total Posts: 761
12 Feb 2013 12:02 PM
I know nothing of anti-virus programma's, but you probably should add ROBLOX to the allowed-list of it.
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ROBLOX095 is not online. ROBLOX095
Joined: 03 Dec 2010
Total Posts: 2419
12 Feb 2013 04:10 PM
Maybe your firewall is blocking ROBLOX, check your Firewall.
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chillybagpiper is not online. chillybagpiper
Joined: 28 Sep 2010
Total Posts: 1092
12 Feb 2013 04:14 PM
I need the model of your computer, year of your computer, and hardware type of your computer.

PM me do not put this information out front just PM me and I'll get back to you immediately.

~ROBLOX Computer Technician~
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