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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I need help. My ROBLOX cards aren't redeeming.

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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:16 PM
Whenever I put them in, it always says "This card is not active" or "An error occured". The register scanned them. I saw with my own eyes. I'm thinking I just wasted 30 bucks for nothing.


GOAL: DOOMBUCKET. I WILL GET IT >:D
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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:18 PM
._.


GOAL: DOOMBUCKET. I WILL GET IT >:D
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TobotRobot is not online. TobotRobot
Forum Moderator
Joined: 11 Sep 2011
Total Posts: 615
18 Jan 2013 07:20 PM
Hey flame,

Send an email to info@roblox.com. They can check the status of the cards.
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Abel20032 is not online. Abel20032
Joined: 04 Sep 2012
Total Posts: 18399
18 Jan 2013 07:21 PM
@tobot
you look cool on that tobot thing
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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:29 PM
Okay tobot, but it's not letting me..
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Flatflow is not online. Flatflow
Joined: 09 Oct 2010
Total Posts: 11264
18 Jan 2013 07:30 PM
What it's not letting you email info@roblox or the card's not letting you?
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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:34 PM
It's not letting me email info@roblox and the cards are not letting them redeem themselves. lol.


GOAL: DOOMBUCKET. I WILL GET IT >:D
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Flatflow is not online. Flatflow
Joined: 09 Oct 2010
Total Posts: 11264
18 Jan 2013 07:35 PM
How isn't it letting you email them?
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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:40 PM
No idea.
Whenever I click info@roblox.com, doesn't direct me to the email.


GOAL: DOOMBUCKET. I WILL GET IT >:D
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Flatflow is not online. Flatflow
Joined: 09 Oct 2010
Total Posts: 11264
18 Jan 2013 07:44 PM
If you have an email go to your hotmail gmail or MSN and in the who your going to send it to put "info@roblox.com" there.
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leg2tight is not online. leg2tight
Joined: 13 May 2011
Total Posts: 682
18 Jan 2013 07:48 PM
Maybe you entered code wrong Or the card might been fake
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Flatflow is not online. Flatflow
Joined: 09 Oct 2010
Total Posts: 11264
18 Jan 2013 07:49 PM
If you bought the card from a shop and it is fake I suggest returning it with full money back and possibly buy another.
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FlameByxis23 is not online. FlameByxis23
Joined: 23 Apr 2012
Total Posts: 15884
18 Jan 2013 07:56 PM
It was from 7 Eleven.


GOAL: DOOMBUCKET. I WILL GET IT >:D
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Flatflow is not online. Flatflow
Joined: 09 Oct 2010
Total Posts: 11264
18 Jan 2013 07:57 PM
If it wont work try and see if it will be returned.
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