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| 18 Jan 2013 06:44 PM |
| I'm sick of having issues, and when I go to contact ROBLOX, all I get is the SAME MESSAGE from a BLOODY BOT. Hire someone for God's sake, you all aren't broke. |
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| 18 Jan 2013 07:20 PM |
| Haha, they did hire someone. Its just the bot that they "hired" (purchased) to do the work. |
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leg2tight
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| Joined: 13 May 2011 |
| Total Posts: 682 |
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| 18 Jan 2013 07:50 PM |
| Its called ''Wait Within 48 hours'' Dimwit |
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| 18 Jan 2013 07:52 PM |
| The automated bot is just there to notify you that your message has been sent and will be replied to soon. A real person will end up answering, just not like, "HEY DAWG, I UNDERSTAND YO PROBLEM." So if they sound like a robot, they're not. |
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slmnemo
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| Joined: 24 Aug 2010 |
| Total Posts: 5230 |
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| 18 Jan 2013 08:23 PM |
| They aren't automated, they answer msturely. |
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| 18 Jan 2013 09:28 PM |
| I don't think the staff are bloody in any way... |
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| 18 Jan 2013 09:28 PM |
| Besides, its not an automated bot. Sure, it may look like it, but its just the admins replying back to whatever you need help with. |
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| 18 Jan 2013 11:40 PM |
@wise When I get the exact same message twice in a row, yes, it is a bot.
bump |
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| 18 Jan 2013 11:42 PM |
| Maybe because the same answer IS the right answer. |
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| 18 Jan 2013 11:46 PM |
| Not when it's regarding billing issues. Even if it was the right answer, they aren't going to take the time to copy-paste a message into the email. Plus, I send them a message about billing issues and I get instructions on how to boot ROBLOX Studio back. How is that the right answer? |
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