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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Can someone help?

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cheesegod01 is not online. cheesegod01
Joined: 04 Aug 2011
Total Posts: 606
08 Dec 2012 06:53 PM
Every time I go on a game an error message pops up and it won't let me get in to any games. Can anyone help?
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Jacoba777 is not online. Jacoba777
Joined: 23 Aug 2012
Total Posts: 57
08 Dec 2012 06:57 PM
You need to be a bit more specific.

If it has only happened today: Try restarting the computer. If this doesn't work, wait a day and try again.

If it has been happening for a long time: You may need to re-install roblox. If this doesn't work, use the opposite program to get into roblox (use the launcher instead of directly from the internet, or vice versa). Lastly, it could also be a problem with your RAM usage. Your computer might not be able to handle roblox as well as it used to. If this might be it, try lowering some of roblox's graphics qualities.
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adamgren is not online. adamgren
Joined: 11 Nov 2008
Total Posts: 614
08 Dec 2012 07:09 PM
can you be more specific than 'an error message'
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TCCyo is not online. TCCyo
Joined: 06 Jan 2010
Total Posts: 543
08 Dec 2012 07:10 PM
More specific please.
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cheesegod01 is not online. cheesegod01
Joined: 04 Aug 2011
Total Posts: 606
08 Dec 2012 07:14 PM
I've tried posting the error message before. It says roblox won't let me. I've tried restarting.
This has been happening for about a month now. I remember it saying something about "Cannot load HRESULT"

????
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adamgren is not online. adamgren
Joined: 11 Nov 2008
Total Posts: 614
08 Dec 2012 07:19 PM
Okay. Firstly, you come on here, you say ROBLOX isn't working and shows an error message and now when we ask you what that error message is you can't tell us, what are we supposed to do, magically guess what you're talking about.

Post the full complete and unedited error message and anything that you are doing when you launch the game.
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cheesegod01 is not online. cheesegod01
Joined: 04 Aug 2011
Total Posts: 606
08 Dec 2012 07:44 PM
This is what happens when I try to post the error message.

http://www.roblox.com/Forum/Msgs/default.aspx?MessageId=8&PostID=83960503
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Jacoba777 is not online. Jacoba777
Joined: 23 Aug 2012
Total Posts: 57
08 Dec 2012 09:42 PM
Take a screenshot of the error message by pressing the print screen button and make a decal of it.
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cheesegod01 is not online. cheesegod01
Joined: 04 Aug 2011
Total Posts: 606
08 Dec 2012 09:56 PM
Can't take screenshots. I tried.

-.-
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JosephDusk is not online. JosephDusk
Joined: 08 Jun 2010
Total Posts: 1146
08 Dec 2012 11:01 PM
Re-install ROBLOX.
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