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Re: Suggestion: don't use automated replies for help E-Mail

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eggsofdeath is not online. eggsofdeath
Joined: 07 Jan 2009
Total Posts: 5085
02 Dec 2012 04:54 PM
I sent a bug to help@ROBLOX.com.

IT was a SITE bug.

You know what it replied?

'Try re-installing ROBLOX'

How. How would that help, you irrelevant robot auto-reply?

I was using FIREFOX.


*FaceDesk*
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GreenMasterJake is not online. GreenMasterJake
Joined: 19 Jul 2010
Total Posts: 526
02 Dec 2012 04:59 PM
they use automated bots to read reports too
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Crazace is not online. Crazace
Joined: 06 Dec 2010
Total Posts: 3414
02 Dec 2012 05:38 PM
They'll never consider this - almost everything is automated.
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boomer549 is not online. boomer549
Joined: 19 Jul 2008
Total Posts: 8545
02 Dec 2012 05:44 PM
MCA isn't a bot.

I've noticed myself; he actually replied to one of the PMs I've sent him, and later, he added it to the WNTS.

-The Forum Pirate (Blowing up things!)-
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HOTBOY5353 is not online. HOTBOY5353
Joined: 26 Apr 2009
Total Posts: 508
02 Dec 2012 05:57 PM
Computer robots ARE SOOOO ANNOYING! So I agree!
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HOTBOY5353 is not online. HOTBOY5353
Joined: 26 Apr 2009
Total Posts: 508
02 Dec 2012 06:00 PM
Also The computer robots only reply to you when its not the first time you asked something to them.. For example..

Your website as a BUG, can you fix it?

The computer robot picks up BUG and tell you to do re-install something.. If that made sense...
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