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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox does not start/Not compatible

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robly101 is not online. robly101
Joined: 21 Mar 2009
Total Posts: 124
25 Nov 2012 06:13 PM
Roblox won't start on online, build mode, or editmode. When i got to roblox studio and click Play, it says its not compatible with the Version of windows i am running, Which is windows 7. Ive tried using chrome and internet explorer but it still doesn't work? Help, thanks.
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robly101 is not online. robly101
Joined: 21 Mar 2009
Total Posts: 124
25 Nov 2012 06:22 PM
And I already tried reinstalling the game, restarting my PC, and Reinstalling windows 7
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AMERICANPILOT is not online. AMERICANPILOT
Joined: 30 Apr 2009
Total Posts: 194
25 Nov 2012 06:37 PM
Woah. AND IT STILL DIDN'T WORK!?!

Try checking You're firewall. Your anti-virus might be blocking it from accessing the internet. It has happened to me before.
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robly101 is not online. robly101
Joined: 21 Mar 2009
Total Posts: 124
25 Nov 2012 06:39 PM
It is off
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AMERICANPILOT is not online. AMERICANPILOT
Joined: 30 Apr 2009
Total Posts: 194
25 Nov 2012 06:40 PM
Hmm. Have you tried contacting ROBLOX about the situation?
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robly101 is not online. robly101
Joined: 21 Mar 2009
Total Posts: 124
25 Nov 2012 07:16 PM
Where can I do that?
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DevelopSword is not online. DevelopSword
Joined: 07 Sep 2012
Total Posts: 126
25 Nov 2012 07:20 PM
You can contact ROBLOX at info@roblox.com by sending an 3- mail.

Also;

What are you running, Windows 7 32 or 64 bit versions?
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Panduz is not online. Panduz
Joined: 13 Sep 2010
Total Posts: 2104
25 Nov 2012 08:34 PM
I suggest contacting roblox, they have excellent customer support as far as i know. (past experiences with them)
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robly101 is not online. robly101
Joined: 21 Mar 2009
Total Posts: 124
25 Nov 2012 10:11 PM
It says my OS is 64-bit
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