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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Inbox 'Unread Message' Glitch D:<

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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
02 Nov 2012 11:29 PM
See, you know how when you have a new message, right by the message button, it has a number one? Well, I have absolutely no new messages, yet there's been a random number one hovering beside my message button all day! IT'S DRIVING ME INSANE!! D:<

I've tried logging out and logging back in, then using a different browser, shutting off and turning back on the computer, and honestly, I don't know what else to try. Does any magical glitch-fixing genius know what to do in this situation? :o
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theacrosoftn is not online. theacrosoftn
Joined: 29 Jun 2011
Total Posts: 1840
02 Nov 2012 11:33 PM
Did you try to clear your cache?

-Theacrosoftn
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xXKingJasXx is not online. xXKingJasXx
Joined: 06 Oct 2012
Total Posts: 215
02 Nov 2012 11:37 PM
Dear Brynn,
You can manually fix this.
F12 OR F12 on Internet explorer and or google chrome, then find a script that says
"Message.exe = value.1 end()" on the "1" make it "0". Then you're good.
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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
02 Nov 2012 11:51 PM
...Sorry, what's a cache? :o
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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
02 Nov 2012 11:57 PM
@KingJas

Yes, I found the script, but then the problem was finding the actual number I needed to change...
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xXKingJasXx is not online. xXKingJasXx
Joined: 06 Oct 2012
Total Posts: 215
03 Nov 2012 12:46 AM
Did you find the message script?
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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
03 Nov 2012 12:48 AM
Yup.
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xXKingJasXx is not online. xXKingJasXx
Joined: 06 Oct 2012
Total Posts: 215
03 Nov 2012 03:44 PM
Then there should be a "1" there.
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Eternalfireeater is not online. Eternalfireeater
Joined: 01 May 2011
Total Posts: 10027
03 Nov 2012 04:13 PM
OR...
You can try looking through your inbox for any messages you've forgotten to open.

~ℇℸℇℛηαℒℱίℛℇℇαℸℇℛ~
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theacrosoftn is not online. theacrosoftn
Joined: 29 Jun 2011
Total Posts: 1840
03 Nov 2012 05:25 PM
Cache means there's some memory inside your browser... You may need to clear it (It may seem similar to your browsers "cookies")

-Theacrosoftn
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xXKingJasXx is not online. xXKingJasXx
Joined: 06 Oct 2012
Total Posts: 215
03 Nov 2012 05:39 PM
@Eter, the user already stated that she checked all her messages. So that is clearly ntot he problem.
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Eternalfireeater is not online. Eternalfireeater
Joined: 01 May 2011
Total Posts: 10027
04 Nov 2012 12:46 AM
I said OLD messages. Maybe she forgot to open a message a while ago.

~ℇℸℇℛηαℒℱίℛℇℇαℸℇℛ~
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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
08 Nov 2012 06:34 PM
Trust me, there are absolutely no old messages. The glitch had something to do with refreshing the tab while opening a new message, or something of that sort.
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Brynnsandwich1 is not online. Brynnsandwich1
Joined: 20 Apr 2009
Total Posts: 262
08 Nov 2012 06:36 PM
Oh, but anyway, I've got it now. The glitch is gone! Thanks for the help, tech people! ;)
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JohnPaulo is not online. JohnPaulo
Joined: 23 Apr 2012
Total Posts: 4
23 Dec 2012 10:23 PM
guys help its says 1 mesages but i clicked there r no new messages how to tid the 1MESSAGES
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