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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Keep losing connection...

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YaYaBinks3 is not online. YaYaBinks3
Joined: 05 Jun 2009
Total Posts: 2631
28 Apr 2012 01:16 AM
Hi.

I've been trying to play games and only 2/5 games have worked, and I have gotten onto.
I keep losing connection for some reason, although my network speed is 54 mbps.

Google Chrome keeps breaking the ROBLOX Launcher Plugin, is that why? Shall I use a different browser?

Thanks.
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marcusmw331 is not online. marcusmw331
Joined: 07 Jun 2010
Total Posts: 4562
28 Apr 2012 02:16 AM
Hey, I might be able to help.

I too use google chrome. It works just fine for me. Ever tried to disconnect your internet, then reconnect? Usually it's just a faulty error. You can also try resetting your computer; turning it off then back on. You might also have an old ROBLOX Launcher Plugin, they update it around 2 times a month. Uninstall ROBLOX, then install it again. Internet explorer is also an option if this continues to happen.

Hope this helps.
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SONICANDSEGAXX is not online. SONICANDSEGAXX
Joined: 19 Feb 2010
Total Posts: 1886
28 Apr 2012 04:07 AM
Hey there,

The Roblox Launcher Plugin seems to refresh on every page you go on the Roblox website. But don't worry, this is a website error, not a Robloxapp.exe error. You can still run games before it has crashed.

Have you tried the following?
- Re-installing Roblox
- Resetting your router
- Checking your firewall to see if Roblox has been blocked.

If you have any trouble with the above, ask your parent/guardian for help.

Hope this helps!
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robert147jansen is not online. robert147jansen
Joined: 25 Oct 2008
Total Posts: 98
28 Apr 2012 08:39 AM
Resetting the router and cheacking the firewall wont work bicause the router will let go connections from the PC to the world trough no matther what setting its set to. And the firewall settings is the same story. It will let outgoing connections trough.
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darkpikachu23 is not online. darkpikachu23
Joined: 20 Oct 2010
Total Posts: 15472
28 Apr 2012 09:39 AM
It has something to do with the bandwith connection. If youre on a laptop chances are this will happen lots.
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smoozo4 is not online. smoozo4
Joined: 27 Mar 2011
Total Posts: 59
28 Apr 2012 10:38 AM
Hi the same happens with me...
It started when roblox updated one day and now I cannot play games such as complex v4, robloxaville,etc which sucks because rp games are my fave :'''(
Any Tips on what to do?
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
28 Apr 2012 11:03 AM
I have this problem too, tried everything, my old computer worked fine with roblox, but that one broke and we bought a new computer and since then I keep losing connection, sometimes it's instantly, sometimes afer 30 second but sometimes I can play like half an hour, but it's very annoying when you are doing an obby per example and that you have almost won when you lose connection. This really needs to be fixed, but after a year roblox hasn't done anything about it yet...
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CKToffy is not online. CKToffy
Joined: 24 Feb 2010
Total Posts: 163
28 Apr 2012 11:45 AM
SAME BRO
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robert147jansen is not online. robert147jansen
Joined: 25 Oct 2008
Total Posts: 98
28 Apr 2012 11:54 AM
Still this can heppen with ALOT and i siriusly mean ALOT of reasons. And sadly you dont give enough information to help me find out how this bug is reproduct. First of all: Can you play any other games? Yes or No. If this is a yes then its replicated from Roblox it self. I will try to assist more into this issiu as i can.
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lordofshadows135 is not online. lordofshadows135
Joined: 19 Jul 2011
Total Posts: 3060
28 Apr 2012 01:30 PM
This has happend to me before.

I play for like an hour and it randomly says You have lost conection to the game.
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
28 Apr 2012 03:44 PM
I can play every game (online too), but Roblox gives me this stupid You have lost connection to the game error again and again, I have wireless, but like I said in my previous post my old pc which broke did just run roblox on the same connection.
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McSoundWave is not online. McSoundWave
Joined: 19 Apr 2012
Total Posts: 353
28 Apr 2012 06:01 PM
You should try to re-install roblox.
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lazyarthur is not online. lazyarthur
Joined: 24 Sep 2011
Total Posts: 664
28 Apr 2012 11:09 PM
This is going on with me too.. accept my computer looses connection too. it hurts \:

{lαzчαrthur, fσrum αnd cσmmєnt pσsts}
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corndog236 is not online. corndog236
Joined: 13 Sep 2009
Total Posts: 134
29 Apr 2012 01:30 AM
Your internet connection or roblox crashes.
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corndog236 is not online. corndog236
Joined: 13 Sep 2009
Total Posts: 134
29 Apr 2012 01:32 AM
Check for the service in the area, low area get low signal and rural area get wider signal expansion. Also depending on your type of internet connection.
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
30 Apr 2012 08:33 AM
Tried to reinstall roblox many times before, and my internet speed is 54,0 Mbps.
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tofwap is not online. tofwap
Joined: 06 Dec 2007
Total Posts: 6596
30 Apr 2012 10:27 AM
open up command prompt and type "ping roblox.com"

wait for the results to come back. and look at how many packets get lost and what your average ping is.

Pings higher than 100ms are considered C- Grade connections. If your loosing packets you may also have bad networking equipment.
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
30 Apr 2012 11:21 AM
Packets sent = 4, recieved = 4, lost = 0

Minimum = 123ms, Maximum = 140 ms, average = 127ms.
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
30 Apr 2012 01:47 PM
Bump
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ricohallo is not online. ricohallo
Joined: 19 Feb 2010
Total Posts: 56
30 Apr 2012 03:04 PM
Please does really NO ONE know the perfect solution to this???
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lordofshadows135 is not online. lordofshadows135
Joined: 19 Jul 2011
Total Posts: 3060
30 Apr 2012 05:52 PM
I did reinstall roblox like 3 times.

My internet is fine i can stay on a server for as long as i want but this happends.
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tofwap is not online. tofwap
Joined: 06 Dec 2007
Total Posts: 6596
30 Apr 2012 11:44 PM
@ricohallo. Your ping does suggest a lower grade network. I cant say that just four packets is a good measurement of packet loss. Try "ping test net" (google it). It should give you some information on packet loss and a slightly more important variable known as jitter.

If you want to stop loosing connection you need only to upgrade/fix your network. you have to consult your ISP.
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Alpha445 is not online. Alpha445
Joined: 29 Jul 2011
Total Posts: 11
01 May 2012 02:45 PM
Well, the problem is probably that the creator of the game is updating it. So if you lose connection really fast 3-5 times, then wait an hour or so to get back on it so you could play with new stuff. If not the answer, reply back.




Salutations,
Alpha445.
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Alixd334 is not online. Alixd334
Joined: 05 Oct 2011
Total Posts: 2
02 May 2012 05:02 AM
I know this happens to me allot.
This is usually a problem with your procesor
if you amd proceser chances are that your roblox will lose connection.
:to see if you have amd proccesor:
Windows XP :
1. Go to start on the bottom left.
2. Open Control Panel.
3. Find System and double click.
4. Go to general Tab
5. and there it will tell you if you have a amd proccesor.

I have AMD Turion 64 x2 Mobile Technology
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breuning is not online. breuning
Joined: 30 Oct 2008
Total Posts: 4268
02 May 2012 06:49 AM
"Network Speed" -facepalm-
Network Speed = Speed in your local area, not your real internet download rate.

@alixd334
Processors from AMD don't cause roblox to lose connection, you have absolutley no idea what you are talking about.

Your network speed is 54MBpS , right? This means you got WLAN. WLAN isn't always stable. If you want a stable connection use LAN-Cables. I once had a laptop with a WLAN-Stick , my connection was down every 15 minutes. Either this is your problem, or its a problem with the internet provider or the router.

If you checked everything and you dont know what to do contact the roblox support.
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