generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: Help!

Previous Thread :: Next Thread 
cocoagirl1002000 is not online. cocoagirl1002000
Joined: 03 Aug 2012
Total Posts: 1
12 Sep 2012 03:53 PM
Roblox will not work for me, whenever I try to start a game I get this message:

An error occurred while starting Roblox

Details: HttpSendRequest failed: HResult 0x80072ee7

What does this mean and how can I fix it?

PS: I did try to uninstall/reinstall, it gave me the same message when I tried to uninstall so I had to do a forced uninstall and then the same message when I tried to reinstall.
Report Abuse
starbuck19 is not online. starbuck19
Joined: 18 Jun 2008
Total Posts: 25
21 Sep 2012 05:22 PM
I have the same error with my Roblox Player. Help!
Report Abuse
Guestn00bz is not online. Guestn00bz
Joined: 01 Mar 2012
Total Posts: 84
21 Sep 2012 05:57 PM
Yes, I get the same thing. I get in when I try to open either Roblox Studio (1) and when I try to open a game or use Roblox Player. What's wrong, my PC (Windows 7), or my internet connection (full connection through a wireless router)? I use Google Chrome, FYI.
Report Abuse
Guestn00bz is not online. Guestn00bz
Joined: 01 Mar 2012
Total Posts: 84
21 Sep 2012 06:03 PM
Oh, but my error says "
An error occurred while starting Roblox

Details: HttpSendRequest failed: HRESULT 0x80072efd
"

Does that help?
Report Abuse
Guestn00bz is not online. Guestn00bz
Joined: 01 Mar 2012
Total Posts: 84
21 Sep 2012 09:42 PM
Help us, Roblox Admins... you're our only hope!
Report Abuse
Garnished is not online. Garnished
Joined: 09 Apr 2012
Total Posts: 12695
21 Sep 2012 09:53 PM
^
Nope, you mean moderators.
Report Abuse
Guestn00bz is not online. Guestn00bz
Joined: 01 Mar 2012
Total Posts: 84
21 Sep 2012 10:02 PM
That's not helping... //:-|
Report Abuse
owner3210 is not online. owner3210
Joined: 05 Jan 2009
Total Posts: 5
21 Sep 2012 10:22 PM
I "almost" have the same problem. I can enter Roblox,but when I start the game,it tells me:
"You have lost the connection to the game"
But my connection is fine! I even got AVG and scanned. It's hurting my feelings as much as your feelings.
Report Abuse
Guestn00bz is not online. Guestn00bz
Joined: 01 Mar 2012
Total Posts: 84
21 Sep 2012 10:40 PM
I found the answer to my quest at https://roblox.zendesk.com/entries/221892-connection-error-httpsendrequest-failed-hresult-0x80072efd . I also found out that Details: HttpSendRequest failed: HResult 0x80072ee7 is made either your OS or your internet security, not Roblox (unless they changed within the last 0.13 seconds...).
Report Abuse
Irishvampire99 is not online. Irishvampire99
Joined: 09 May 2009
Total Posts: 255
21 Sep 2012 11:28 PM
Usually this is caused by your antivirus or internet security preventing roblox from accessing and creating that link between your computer and their servers. You will need to add roblox to your permitted website accesses in your antivirus or internet security software.
Report Abuse
bigdaug is not online. bigdaug
Joined: 19 Aug 2009
Total Posts: 5
06 Oct 2012 12:07 PM
Hey i think i figured out the problem if you have windows 7 heres what you do(Dont do it till after i tell you what to do when your there) Press Ctrl Alt Delete Keep your hands on that and a Thing should pop up Press Start Taskmanager (do it now and press Task Manager) then click on roblox player and end task then if thats not there sorry i dont know what to do
Report Abuse
pie820 is not online. pie820
Joined: 29 Jul 2008
Total Posts: 429
06 Oct 2012 12:10 PM
Oh my gosh, I have this problem too and I have a Windows 7.
Report Abuse
goldennflrz is not online. goldennflrz
Joined: 24 Aug 2012
Total Posts: 38
08 Oct 2012 01:48 PM
Wow i also need help lol.
Report Abuse
fishy1000 is not online. fishy1000
Joined: 26 May 2008
Total Posts: 497
08 Oct 2012 02:04 PM
This is a problem with user accounts combined with your virus protection.
If your using a non administrator account and have virus protection on, Here's what to do:

Instructions for Norton/Symantec

1. Login as the administrator
2. Run LiveUpdate
3. Under the Norton Protection Center, in the bottom left corner, under Quick Tasks, click Run LiveUpdate
4. Under the Norton Internet Security tab, go to Settings ->Internet Security and Firewall Options -> LiveUpdate -> #General Settings, make sure Automatic LiveUpdate is set to on. And under Personal Firewall and Intrusion Prevention, make sure Monitor for updates is selected, and Automatically update my protection is selected for both.
5. Schedule LiveUpdate run on a regular basis:

Go to Control Panel -> Classic View -> Symantec LiveUpdate -> Automatic LiveUpdate and change the frequency to every 4 hours.

Instructions for McAfee

1.Open up McAfee Total Protection
2.Click on Firewall
3.Click on Settings
4.Click on Program Permissions
5.Scroll Down to 'ROBLOX'
6.Click on it
7.Click Edit
8Then make it either 'Full' or 'Outgoing'
9.Theres another one called 'ROBLOX Game' do the same thing as you did with
'ROBLOX'

Instructions for Bullguard security software

1. Open Bullguard internet security by clicking the small icon at the bottom right of your screen. On the tabs on the left, select "Firewall".
2. When Firewall is open, at the top of the window, select "Profiles" and 3 options will come up: High Security, Low security, or Custom Security.
3. Double click "Custom Security" and locate ROBLOX, "Play ROBLOX", "ROBLOX Studio" and any related ROBLOX files. Make sure they are all set to "Allow". When you have finished, click "Ok" and then click "Activate".

Keywords: Norton, Symantec, Bullguard, McAfee, HttpSendRequest failed, HRESULT 0x80072efd

Hope this helped! Goodluck my friend!
Report Abuse
Are4444 is not online. Are4444
Joined: 11 Jan 2011
Total Posts: 6427
08 Oct 2012 05:11 PM
why bump ._.
Report Abuse
builro9 is not online. builro9
Joined: 19 Aug 2011
Total Posts: 2
20 Dec 2012 06:02 PM
help plz
Report Abuse
trainsrauwsum is not online. trainsrauwsum
Joined: 12 Jul 2010
Total Posts: 19
15 Jan 2013 06:35 PM
Well, I allowed access and it still wont stop! I have defragmented, optimized, and have done everything I know but it still wont go away!!!!! No one has been any help to me. It wont even let me uninstall!!!!
Report Abuse
SUPEREPICFAIL45 is not online. SUPEREPICFAIL45
Joined: 20 Aug 2011
Total Posts: 10
24 Feb 2013 04:35 PM
CAN SOMEONE TELL US HOW TO WITH AVG ANTIVIRUS? I DONT HAVE NORTON, MACAFEE I HAVE AVG.
Report Abuse
deltavector4209 is not online. deltavector4209
Joined: 05 Feb 2013
Total Posts: 2
24 Feb 2013 05:57 PM
this is happening in every game IDK what to do
Report Abuse
jordanwong98 is not online. jordanwong98
Joined: 28 Jul 2008
Total Posts: 11
09 Mar 2013 05:56 PM
BUMP - FIX: Make sure to UNINSTALL ROBLOX! After you do that, go to start --> search --> windows update | A popup appears, make sure to then download ALL the updates! When done, shut down your computer COMPLETLY. Reinstall ROBLOX. And it should work. If that doesn't work go to Start --> search --> Windows Firewalls --> turn windows firewalls on or off --> then turn public network off!
Report Abuse
towkan01 is not online. towkan01
Joined: 04 May 2013
Total Posts: 1
29 May 2013 05:23 PM
i dont have it and i went an the website for it and will mcafee securitycenter work and will nortoninternet security. :(
Report Abuse
DevilHanzo is not online. DevilHanzo
Joined: 28 Jul 2012
Total Posts: 55
08 Jun 2013 08:42 AM
=====>SOLUTION<=====
Its simple if you have the Mc or Norton thing just do what the guy who copy and pasted from wiki did and if you have AVG just turn off the firewall......
Just find the icon in the toolbar if it isnt there find a icon of avg in in toolbar rightclick go on firewall and disable.


You can thank me later
Report Abuse
DENAIR6D0 is not online. DENAIR6D0
Joined: 11 Apr 2012
Total Posts: 5
01 Aug 2013 11:06 PM
what
Report Abuse
DENAIR6D0 is not online. DENAIR6D0
Joined: 11 Apr 2012
Total Posts: 5
01 Aug 2013 11:09 PM
it say You have lost the connection to the game after like five hours of surivel 303 for me
Report Abuse
thomasfan648 is not online. thomasfan648
Joined: 28 Aug 2011
Total Posts: 1052
01 Aug 2013 11:30 PM
cocoagirl i had a simlar problem does your windows have profiles like one that say ur name and stuff? try installing roblox on a different profile of your computer. it fixed mine hope i helped
:D
thomasfan :)
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image