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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: "This game has shutdown" after loading.

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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
27 Aug 2012 06:40 PM
The Problem:
I posted a thread here once about this problem, but i'm unable to find that thread anymore soooooo... The game loads, i can see people chat while the game loads, however as soon as the game goes to load my character it gives me the same message "This game has shutdown" on any game. This has been going on for about a month now.

What i have done:
I've tried reinstalling roblox (including clearing all roblox files in appdata), that didn't work. My anti-virus Kasperky data base became corrupt (tried rolling back but gave me a validation error and running its repair program), so for now i have it unistalled until i can find its disk and for now am using MSE and ran a scan finding no viruses. I really can't think of anything else i can try.

Notes:
while and after launching a game with the roblox player plugin i notice that it causes the browser to freeze up every about every 5 seconds until i disable the plugin. I'd also like to note that roblox studio does the same freezing thing about every 5 seconds (which i've had that issue on other computers in the past).

Specs:
OS: Windows 7 (64-bit)
8GB ddr3 memory
Quad-Core Processor @3.6Ghz
500 GB hdd 7200 rpm
AMD Radeon HD 6800 Graphics card

Sorry about the wall of words, just don't want to be making extra posts and receiving suggestions on things i have already done.

tl;dr title
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
28 Aug 2012 02:23 PM
bump
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MtEden is not online. MtEden
Joined: 23 Jul 2011
Total Posts: 529
28 Aug 2012 04:44 PM
Have you been banned from a game? Maybe something is blocking your way. send the link to your game that your trying to play _______________



.MtEden.
Technical Fourm
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
28 Aug 2012 05:15 PM
Its not any one game. Even if i join one of my own places this happens.
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Falcon1337 is not online. Falcon1337
Joined: 29 Jul 2010
Total Posts: 82
28 Aug 2012 07:09 PM
It happened to me once.
I have a Mac
So I looked and saw what the problem, and it said Error, Roblx quit unexpectedly
So I looked up the problem, and I saw thread 4 kept on crashing.
So, what caused it to start working is you have to have a ROBLOX game window open stuck loading, or on the spinning big rainbow ball of death.
Then, you click play, and the window will load, and you can play.
You will have to play like this for a day or two, but then it will get fixed.
I don't know if this works on windows, but I posted this so you could try it.

I posted this on another thread, but idk of it will work for you.
Try having two windows open at once on two diff accs at the same time. It just MIGHT work
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
03 Sep 2012 12:25 PM
eh yeah i don't think that will do anything... just tried reinstalling roblox once more and the problem still persists. also the roblox player plugin now whenever running causes my browser to freeze up every few seconds until i disable it...
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sable44 is not online. sable44
Joined: 14 Dec 2009
Total Posts: 834
03 Sep 2012 12:48 PM
Well. Maybe someone banned you on your own games somehow...
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
03 Sep 2012 12:52 PM
-___- its not that... Unless every member of roblox worked together to ban me from their games and magically gained access to my account and banned myself from my games and managed to hide those scripts from me in some sort of hidden instance...
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cobalt10 is not online. cobalt10
Joined: 21 Jul 2008
Total Posts: 7371
03 Sep 2012 01:15 PM
This seems to be a very weird problem. I had it too months ago but I just left it for a day or so and it fixed itself. If this has been going on for a month for you, then likely it's something more than just the server glitching - because it's likely the server would have shutdown by now. If you're behind a router or modem, try rebooting it and see if that helps. Also, press Ctrl + Shift + Esc, go to the "Processes" tab, and if you see anything named "Roblox.exe" or "RobloxApp.exe," then right-click on it and "End Process Tree." That may also help your problem.

~ Ivegottogodosomething!
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
03 Sep 2012 03:21 PM
I'll try resetting the router, although i'm sure it has been in the last month. thanks for a reasonable reply :P
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
03 Sep 2012 03:36 PM
eh nope... still have the problem. :c
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cobalt10 is not online. cobalt10
Joined: 21 Jul 2008
Total Posts: 7371
03 Sep 2012 07:37 PM
I'm not sure what to tell you, then. I'll let you know if I find anything useful. You aren't the only one having this problem so hopefully someone will find something.

~ Ivegottogodosomething!
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
03 Sep 2012 07:41 PM
ah good to know it isn't only me, hopefully a solution will come along soon.
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
16 Sep 2012 04:15 PM
well, I still have the problem, but the roblox launcher plugins seems to be fixed. I haven't had any troubles with it in my last few attempts and is currently enabled with no freezing.
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Thacutiekip2 is not online. Thacutiekip2
Joined: 16 Jun 2012
Total Posts: 409
16 Sep 2012 06:03 PM
I had this problem once too, How did I fix it you say? I just rebooted my computer.
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
19 Sep 2012 05:40 PM
well i finally decided to test roblox on another computer in my house and it works, which means it has nothing to do with my connection. Its just my computer :c I do wounder what it is...
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legend8887 is not online. legend8887
Joined: 06 Nov 2010
Total Posts: 13765
19 Sep 2012 07:14 PM
Wow, you actually know your specs.
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Garnished is not online. Garnished
Joined: 09 Apr 2012
Total Posts: 12695
19 Sep 2012 08:53 PM
Do you have a mac?
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
19 Sep 2012 08:53 PM
I sent a message to info@roblox.com so we'll see how that goes...
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MrgamesNwatch is not online. MrgamesNwatch
Joined: 02 Feb 2009
Total Posts: 7729
20 Sep 2012 02:08 PM
well that was disappointing... I received a generic response regarding connection issues and all the solutions they provided i had clearly stated in my message that i've already done. Maybe i'll get a slightly more personal message from my reply.
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