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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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roblox crashes at startup

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mrrobotics is not online. mrrobotics
Joined: 13 Mar 2012
Total Posts: 1
23 Aug 2012 07:02 PM
help, every time i hit play game, the load screen loads, then says game ready, joining game, then roblox starts up saying an error occured, roblox needs to quit, we're sorry in front of a black screen,

plz help, my bro would realy like to play, and i would like to get my other laptop back
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jak12321 is not online. jak12321
Joined: 12 Dec 2007
Total Posts: 2814
23 Aug 2012 07:18 PM
Hi mrrobotics.

Could you try a reinstall of ROBLOX for me? Head to control panel if you're on Windows, and uninstall ROBLOX Player and ROBLOX Studio.

Then download a clean install of ROBLOX from here:
http://roblox.com/install

After the installation has complete, try joining a game. If you get the same error then we may need to tone down the graphics.

To lower the graphics settings, head to ROBLOX Studio through your start menu. Go into the "Tools" section of the topmost bar, and into "Settings". Head to the "Rendering" panel, and fourth down should be the "Graphics Level".

Change this from "Automatic" to the level half way. Higher the number the more graphic features you will have running, meaning more demand on the computer. Save the setting and close down Studio. Try joining a game.

If it happens again, then repeat the steps and lower the graphics again. If this also doesn't work, then make sure to reset all changes we've done by going back into the settings panel and hitting the button in the lowest left to factory reset ROBLOX.

If none of the above works, let me know and I'll look into some more solutions for you.
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jak12321 is not online. jak12321
Joined: 12 Dec 2007
Total Posts: 2814
23 Aug 2012 07:36 PM
Hi again.

Just a quick one, another solution that may fit the problem is that you need drivers installed for ROBLOX.

They can be found here:
http://www.roblox.com/drivers/
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DDominion is not online. DDominion
Joined: 02 Dec 2016
Total Posts: 1
23 Sep 2017 04:52 AM
Hey i have Reinstall,restart and everything its still doesnt help,roblox is the only game i like in my laptop please help me
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bloxmaster0808 is not online. bloxmaster0808
Joined: 03 Apr 2016
Total Posts: 44
23 Sep 2017 05:02 AM
Do you get an error message?


mr roblox is broke. :O
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