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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: re Roblox Updating Error. (Mac)

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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
14 Aug 2012 08:33 PM
I have been experiencing problems with roblox .Recently i had my mac repaired for a issue. Well not really repaired but data cleared. Now may i remind you before i got what was taking up the space removed it was working. The person at the apple store that fixed the problem told me to give it a while to update. Okay no problem. 3 days after i finally decided to use it. The only thing that i got from it was rob lox is updating. I kept trying. I kept uninstalling and reinstalling until i said to myself that won't be of any worth because there is still remaining information. For example keychains, and caches etc. Well what i need from whoever is reading this is a way to erase this residue and reinstall the app. I have a 13 inch macbook pro. My processor is 2.4 GHz Intel Core 2 Duo, and my memory is 4 GB 1067 MHz DDR3. Thanks for whoever responds.
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metallicafan888 is not online. metallicafan888
Joined: 02 Jan 2012
Total Posts: 3
14 Aug 2012 08:41 PM
*slaps face* if it said roblox is updating and thats it howd you get the chance to write this in the forum?
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
14 Aug 2012 09:15 PM
What? When i try to play a game.... -_- You must be new to roblox....
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
14 Aug 2012 09:26 PM
If your comments are irrelevant do not place them on my thread. This may sound harsh but don't give me anything that is not an attempt to help me with clearing roblox.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 11:53 AM
Okay i solved the problem myself. I went to package contents and deleted the stuff with roblox and reinstalled it.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 12:34 PM
I spoke to soon. It won't work. Please help!
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DaveYorkRBX is not online. DaveYorkRBX
Joined: 31 Jan 2012
Total Posts: 13
15 Aug 2012 01:24 PM
Sorry to hear this isn't working. I had what looks like the same thing happen on my Mac last Monday. Try this:

1. Run terminal (command+space, then type "terminal". Should give you a screen with lots of text and a prompt.
2. type this:

cd /Users/(user name)/Library/Internet Plug-Ins

where (user name) is your mac user name. If you don't know what that is then type the command "whoami" and it will tell you your username.

3. type this:

ls

you might see a file called NPRoblox.plugin. Please let me know if that file is there or not. Now delete that file by typing this:

rm -rf NPRoblox.plugin

4. Open your applications folder

5. Drag the "roblox" application and "roblox studio" applications to the trash can

6. Empty the trash

7. Install roblox and play it.

Let me know if this works or not please. Thanks and good luck.
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tfbsaxman is not online. tfbsaxman
Forum Moderator
Joined: 06 Jan 2011
Total Posts: 235
15 Aug 2012 01:30 PM
what version of mac OS do you have?

so try this,

Go into application and delete Roblox and RobloxStudio

Do a search for:

nproblox.plugin

and delete all copies of it

Should show up in /Libaries/Internet Plug-ins/ if you are admin user.

No go to www.roblox.com and click play to download the roblox.dmg

Double click roblox to install

see if that fixes you issue.

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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 02:08 PM
I have mac OS lion. Sorry for the late response. And thanks for answering. I will respond if it works. THANk you. :)
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 02:23 PM
Well i did not see the roblox plugin thing you were talking about. I think ls just accessed my User Name stuff. Basically everything i put there. Unfortunetly the roblox plug in was not there. Take your time in responding.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 02:24 PM
When i said take your time. I mean't there is no need to rush. Thank you for helping.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 02:29 PM
I have two account for the computer (Which are both mine), but i use this one because it is my personal account.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 02:49 PM
Got the stuff deleted next step is to re-download roblox and try it out. ONCE AGAIN THANKS!
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
15 Aug 2012 03:01 PM
Unfortunately it did not work :(. I don't think there is anything more that can be done. Oh well. Thank you anyway.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
24 Aug 2012 07:44 PM
Can i please have help.
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moocow494 is not online. moocow494
Joined: 20 Jun 2008
Total Posts: 1631
24 Aug 2012 08:28 PM
I don't use a Mac so i'm not sure, I wish I could help with this issue (I will research some fixs that may help.)
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chriscrazykill566 is not online. chriscrazykill566
Joined: 01 Apr 2011
Total Posts: 2
20 Oct 2012 02:31 PM
can someone help me with a problem i have with my mac computer every time i try to play a game it tells me i need a roblox plugin and i always keep downloading it over and over again and when i try to play a game it stills says it can someone help me PLEASE!!!
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chriscrazykill566 is not online. chriscrazykill566
Joined: 01 Apr 2011
Total Posts: 2
20 Oct 2012 03:10 PM
i have the solution of why its not working i called apple or mac company the reason roblox is not working anymore is because the company it not supporting roblox anymore so whoever has a make wont or will never be able to play roblox unless you guys get a different computer that supports roblox so again anyone with a mac will never be able to play roblox again sorry guys.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
13 Jan 2013 09:58 PM
Not exactly true. Mine works now.
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BaseWarSnipeRifle is not online. BaseWarSnipeRifle
Joined: 11 Aug 2012
Total Posts: 8020
27 Jan 2013 02:47 PM
go die.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
02 Aug 2013 12:20 PM
^ Okay but it'll be a long time from. atleast 80-90 more years.
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
02 Aug 2013 12:21 PM
What i did to fix it. what i did was use a different user.
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VeryCoolBoy02 is not online. VeryCoolBoy02
Joined: 19 Feb 2011
Total Posts: 32
02 Dec 2013 08:27 PM
Hmmmm.... I have Mac OS X Version 10.7.5. It's faster and better than the Windows 8 computer I have. Who can help me with this error?
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VeryCoolBoy02 is not online. VeryCoolBoy02
Joined: 19 Feb 2011
Total Posts: 32
05 Dec 2013 09:53 PM
The other user thing worked now! :D :D :D Thanks!
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anklyosaur is not online. anklyosaur
Joined: 19 May 2011
Total Posts: 35
28 Jan 2014 06:16 AM
Make a different user on the computer and use that. Hope this thread helped.
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