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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Group Logo is not transparent.

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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 11:52 AM
I tried uploading a group logo for my group. It was supposed to be transparent, but it turned out with a white background.

I used both .png and .jpg but it still turns out white.

恐怖[[ƑƩΛɌ 2iC]] BrianK2355恐怖
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Jipll is not online. Jipll
Joined: 17 Jan 2010
Total Posts: 14008
21 Apr 2012 11:58 AM
Hai, Brian.

I know this may sound obvious and you probably already did it, but, did you make the area not the logo (The background) transpaent? Do it by selecting and deleting the area you want transparent
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guusjo13 is not online. guusjo13
Joined: 09 Jul 2010
Total Posts: 1014
21 Apr 2012 12:00 PM
What image editing software do you use?
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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 12:03 PM
@Jip

Yes I did.

I even uploaded the decal of it, and it's transparent.

I used Paint net

恐怖[[ƑƩΛɌ 2iC]] BrianK2355恐怖
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guusjo13 is not online. guusjo13
Joined: 09 Jul 2010
Total Posts: 1014
21 Apr 2012 01:27 PM
Then what exactly is the problem if it is transparent?

Using paint.net use a magic wand to select ALL white in the logo, then hit delete to make it transparent.
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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 01:34 PM
@guu

I did, it is transparent

saved it on .png as a transparent

but when I upload it as group logo, it's white

恐怖[[ƑƩΛɌ 2iC]] BrianK2355恐怖
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guusjo13 is not online. guusjo13
Joined: 09 Jul 2010
Total Posts: 1014
21 Apr 2012 01:52 PM
PM me a link of the logo, I'll try to fix it for you.
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flamingmewtwo is not online. flamingmewtwo
Joined: 07 Aug 2010
Total Posts: 4096
21 Apr 2012 02:33 PM
[ Content Deleted ]
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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 03:01 PM
@guu

http://www.roblox.com/New-FEAR-Airforce-Logo-item?id=78053485

This is actually transparent.

but when i saved the image and used it for my group, the background became white.

恐怖[[ƑƩΛɌ 2iC]] BrianK2355恐怖
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guusjo13 is not online. guusjo13
Joined: 09 Jul 2010
Total Posts: 1014
21 Apr 2012 03:02 PM
@flaming, the page has a certain gradient and by that you can see a certain 'outline' in the logo if not transparent.
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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 09:37 PM
It's still having problems.

恐怖[[ƑƩΛɌ 2iC]] BrianK2355恐怖
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BrianK2355 is not online. BrianK2355
Joined: 13 Mar 2008
Total Posts: 14317
21 Apr 2012 09:48 PM
Tried it on a different group.

Still having problems.
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guusjo13 is not online. guusjo13
Joined: 09 Jul 2010
Total Posts: 1014
22 Apr 2012 01:09 AM
It is indeed transparent when I paste it into my paint.net.. You might want to mail roblox about this, it might be a site bug.
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Keathus is not online. Keathus
Joined: 31 Jul 2011
Total Posts: 194
15 Sep 2012 04:54 AM
Yes, it has been like that recently. It's kind of annoying to be honest. It's transparent in some places such as your account profile, but not on the group page. Why??
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CHRYSLERME412 is not online. CHRYSLERME412
Joined: 12 Sep 2010
Total Posts: 14609
15 Sep 2012 05:59 AM
Bug probably. Why do you need it transparent? Don't know, hasn't happened to me.
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SuperSkateboy is not online. SuperSkateboy
Joined: 20 Oct 2010
Total Posts: 602
15 Sep 2012 06:59 AM
What program do you use to make your logo?
Use Paint. NET and select the wand tool from your toolbar. Click on the section you want to turn transparent and press the "Delete" button. Then save it as a PNG image.

Hopefully that solves your problem!
-SSB
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Keathus is not online. Keathus
Joined: 31 Jul 2011
Total Posts: 194
15 Sep 2012 07:56 AM
We understand what transparency is.
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babychaser14 is not online. babychaser14
Joined: 24 Jan 2009
Total Posts: 163
10 Nov 2012 04:31 PM
How do all the large groups make theres successfull transparency then, surely theres a reason.
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GamerGod360 is not online. GamerGod360
Joined: 07 Nov 2010
Total Posts: 605
20 Jul 2013 08:01 PM
They might have used a gradient similar to Roblox's to give the illusion that it's transparent.
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GamerGod360 is not online. GamerGod360
Joined: 07 Nov 2010
Total Posts: 605
20 Jul 2013 08:03 PM
I have no other explanation though.
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GamerGod360 is not online. GamerGod360
Joined: 07 Nov 2010
Total Posts: 605
21 Jul 2013 04:48 PM
Yeah it replaces transparency with just plane white, it matches in with you profile page and what not, but since the group page has a gradient to it, it looks utterly terrible.
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DianaLombard is not online. DianaLombard
Joined: 23 May 2013
Total Posts: 632
21 Jul 2013 06:08 PM
It's because the background is white.
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mxdanger is not online. mxdanger
Joined: 08 Sep 2013
Total Posts: 3
20 Apr 2017 06:22 PM
Use Adobe Photoshop CC or even AI CC, because it's probably that website.
(I am still confused to this day, that people use websites for photo editing...)


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