generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Suggestions & Ideas
Home Search
 

Re: Here's a suggestion, ROBLOX- ACTUALLY Respond To 3-mails

Previous Thread :: Next Thread 
1R0BL0X14N is not online. 1R0BL0X14N
Joined: 23 Aug 2011
Total Posts: 215
26 Dec 2011 04:45 PM
I have received unreasonable bans NUMEROUS times with my Builder's Club main account. Every time I 3-mail info@roblox.com, I get the SAME automated message EVERY time. I feel there is NO customer appreciation or support.
Report Abuse
GlitteryUnicorn is not online. GlitteryUnicorn
Joined: 24 Sep 2010
Total Posts: 196
26 Dec 2011 04:46 PM
I sympathize.
Report Abuse
rocklee2016 is not online. rocklee2016
Joined: 06 Jul 2009
Total Posts: 3128
26 Dec 2011 04:46 PM
This is like 3 ideas.

1. Make the bans reasonable.
2. Fire the lazy mods and hire new ones.
3. Get rid of the bots replying to messages.
Report Abuse
pwnagelord1o1 is not online. pwnagelord1o1
Joined: 07 Jun 2011
Total Posts: 3023
26 Dec 2011 04:47 PM
Yeah. I know! This is what I put in:

pwnagelord1o1 xboxlivename, Dec-26 14:26 (PST):
This user (link removed) said that I could buy his group for 3001 ROBUX. I bought the T-Shirt, and I have not gained ownership of the group. I have sent the user directions on how to give the group to me. He is (was by the time you may get to this message) still online, and will not reply. The worst part is, I got that ROBUX for the slightly passed holiday, Christmas.

Here's what I get:

Bob, Dec-26 14:39 (PST):
Scamming is why ROBLOX does not support direct player to player trading. Some users will appear to offer you a really good "trade" and then take your tix/bux/assets without giving what they promised. Unfortunately, if this happens, there's nothing we can do to get your tickets, gears, hats or robux back. Don't lose out by agreeing to trade with them!


Instead, use the Trade Currency feature at ROBLOX to safely trade your tickets for robux and vice versa.

Be smart! If something seems too good to be true, it probably is. Remember to use the Report Abuse buttons located throughout the site to report users that are breaking ROBLOX's rules or have bad content.
Report Abuse
crazypotato4 is not online. crazypotato4
Joined: 22 Feb 2010
Total Posts: 20000
26 Dec 2011 04:52 PM
@pwnagelord1o1: So you're complaining that you did something that isn't supported by Roblox and is against the Terms of Service, and didn't get any help? Wow...

@Idea: Support. The admins seriously need to get customer support figured out. If someone actually needs something fixed, they shouldn't get an automated response from their fail bot >_<
Report Abuse
pwnagelord1o1 is not online. pwnagelord1o1
Joined: 07 Jun 2011
Total Posts: 3023
26 Dec 2011 04:54 PM
READ MY MESSAGE IDIOT.

~Show your heart, and you're invincible.
Report Abuse
rocketscoed is not online. rocketscoed
Joined: 01 May 2010
Total Posts: 13223
26 Dec 2011 04:56 PM
Everyone gets lazy... But I feel like mods don't take the job seriously. It's a privlage to be a mod and they just sit on their buts... And they ban people for weird things.. They should be focusing on stop ODing and stuff like that.
Report Abuse
1R0BL0X14N is not online. 1R0BL0X14N
Joined: 23 Aug 2011
Total Posts: 215
26 Dec 2011 04:57 PM
The dumbest part is, the automated message tells you what you already know.
Report Abuse
crazypotato4 is not online. crazypotato4
Joined: 22 Feb 2010
Total Posts: 20000
26 Dec 2011 05:00 PM
@pwnagelord1o1: First off, you've no right to call me an idiot for knowing the rules.

Second, I did read your message. The paragraph about the Trade Currency does seem misplaced, but the rest of it is spot on. Group trading is both against the rules, and there's no official way to do so, so you take the risk of the other person not keeping his/her end of the deal.

So basically,

1. Your fault.
2. Don't call people idiots when you yourself are the one at fault.
Report Abuse
radiogamer is not online. radiogamer
Joined: 06 Oct 2008
Total Posts: 1975
26 Dec 2011 05:04 PM
I remember being banned because of youtube link...

That post was BEFORE the rule came out. And since posts are uneditable...
Report Abuse
pwnagelord1o1 is not online. pwnagelord1o1
Joined: 07 Jun 2011
Total Posts: 3023
26 Dec 2011 06:19 PM
@Crazy
It was NOT trading. I bought the group.

~Just got scammed.
Report Abuse
Shobobo99 is not online. Shobobo99
Joined: 30 Dec 2008
Total Posts: 5754
26 Dec 2011 06:27 PM
@pwnagelord1o1

By you "buying" the group you are trading your tix/robux for their group which IS trading. It is you're fault for putting your trust in someone who wasn't going to hold their part.
Report Abuse
Shobobo99 is not online. Shobobo99
Joined: 30 Dec 2008
Total Posts: 5754
26 Dec 2011 06:27 PM
your*
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Suggestions & Ideas
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image