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| 21 Dec 2011 11:33 AM |
Look what I found and makes me mad!
Help! I Can't Get a New P@ss.word Sent to Me Because I Didn't Verify my Account and ROBLOX Doesn't Know my Real Email
If you are a Builders Club member, you can message Builderman or email our staff at info@roblox.com. Say that you need your p@ss.word changed and make sure to include the last 4 digits on the credit card used to purchase BC, along with the name on the card. We use this information to make sure that you are the true owner of the account and not some impostor. If you aren't a BC member there is nothing we can do. We have no way of proving that you own the account that you are locked out of, if you didn't verify an email address. You can create a new account and give us a real email address next time, so it doesn't happen again. You can also not tell people your p@ss.word. So, help ONLY to BCers, right?So we NBCers can't have help!
":O!PILLZ!Better grab anything I can!Grabbin' pillz!' |
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| 21 Dec 2011 11:35 AM |
| Because roblox can search you in the database with credit card number,and only you know it. :l |
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Fuutuu
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| Joined: 07 Jun 2011 |
| Total Posts: 13624 |
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| 21 Dec 2011 11:35 AM |
| That's because of the credit card. |
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| 21 Dec 2011 11:37 AM |
| You can have help, but you need to verify your account. Right now, Roblox has no clue if you own that account or not. The only way Roblox can be certain you actually own the account is for you to verify the email. |
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Telamon
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| Joined: 30 Jan 2007 |
| Total Posts: 3614 |
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| 21 Dec 2011 11:39 AM |
Yeah because we don't want random people emailing us and saying "Oh, I'm the real own of account X. I can't prove it, but send me the password to that account anyways please".
Scam city.
If you didn't give us an email address, it's your own fault.
For BC members we can prove who they are based on their credit card information. Obviously we don't have this for non-paying members. |
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| 21 Dec 2011 11:39 AM |
@gordon
What if someone was former BC, can they get their account back by PM'ing the card number they used before? |
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| 21 Dec 2011 11:39 AM |
| P.S.: And you get a sing for verifying. :l |
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Telamon
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Cafeteria
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| 21 Dec 2011 11:39 AM |
| Well, because you bought something, they can prove that its you if you give them the card number. Hopefully that makes sense. |
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1WOOF1
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| 21 Dec 2011 11:41 AM |
two mods in a thread
makes sense |
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skunkycat
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| 21 Dec 2011 11:48 AM |
| Gordon and telamon won the thread. |
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IcyTea
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| 21 Dec 2011 11:49 AM |
| Telamon, will your Mystery Box open? :P |
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| 21 Dec 2011 11:50 AM |
waitwaitwait
does this work for people who bought robuxz too |
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| 21 Dec 2011 11:50 AM |
@gordon and telamon Thanks for answering.And nobody won the thread!A thread is a thread!If somebody won then there would be a table with prizes!
":O!PILLZ!Better grab anything I can!Grabbin' pillz!' |
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| 21 Dec 2011 12:24 PM |
| Dude what's with your siggy? |
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| 21 Dec 2011 12:28 PM |
@phoenix Ya know!Louis (L4D reference) lovez pillz!
":O!PILLZ!Better grab anything I can!Grabbin' pillz!' |
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Kevinyock
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| 21 Dec 2011 12:32 PM |
| Telamon,don't you think bc people should be responsible for verify their email.It is their responsibility. |
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| 21 Dec 2011 12:32 PM |
| @Telamon Well, hey? My mom would be REALLY curious if I asked for her em@il p@ss. So.. ANYWAY, I never got PG'ED so I guess I'm fine. ^-^ |
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| 21 Dec 2011 12:35 PM |
PS You can go to My profile. Account. And put in your em@il address.. So, JUST DO THAT INSTEAD OF COMPLAINGING!!! RRRRRR!!!
But, I'm not trying to be rude, but I'm not rich, I'm not poor, but I can afford BC. Only 5.95 a month. ...
Ok, so there, NBC'ers can have their accounts safe.. How didn't you know that? |
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