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Re: Help me please!

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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
18 Nov 2011 01:09 PM
When I try and upload any shirt that I made from paint.net it always comes up with this Error message, "ERROR: We were
unable to create the requested item. Please verify that you are using a
valid texture template and try again." When I go back and check it is a png image and it isa roblox template. I had a couple ideas but tried them and it didn't work. The ideas were mergeing all of the layers together, and making sure that the image was still the sme size but neither worked.
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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
18 Nov 2011 01:36 PM
PLEASE HELP ME! I have already contacted roblox twice about this but I got an autamated response saying.
"Hello,

All our best How To articles are all in one place on our Help page. Go to Builderman's Help (the "Help" link on the ROBLOX Menu). The How To section is right there. You can search in the box to find the answer you seek. Check the help page whenever you have a question about how something on ROBLOX works.

Other sources of help:

Scripting Wiki - at http://wiki.roblox.com. Answers to Frequently Asked Questions (FAQs), tutorials on building games and making clothing, and a scripting guide can all be found there.

News page - at http://blog.roblox.com/. Updates, new items, features, contests and many more things will be announced there first. You can also search through the past articles for helpful information.

Forums - at http://www.roblox.com/forum/. There may already be a post there with the information that you need. You can also post your questions there to get help from fellow users.

Answers about our Admins and Moderators:

Administrator badges are only given to people who work for Roblox. Admins and Moderators are all adults who work at ROBLOX as a paying job. Admins and Moderators will have a Badge that says they are an Admin or a Moderator. If someone tells you they are an Admin or Moderator, but they don't have the badge, make sure to report them right away using the Report Abuse buttons.

If someone is being mean to you please use the Report Abuse system!

Thanks!"
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Blackplug is not online. Blackplug
Joined: 06 Dec 2010
Total Posts: 1714
18 Nov 2011 02:11 PM
As soon as you fish your shirt in paint.net make sure it is 32-bit or something like that...
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place1111 is not online. place1111
Joined: 18 Nov 2009
Total Posts: 6134
18 Nov 2011 02:49 PM
Is it the right file extension?
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stupid3700 is not online. stupid3700
Joined: 02 Oct 2008
Total Posts: 1337
18 Nov 2011 03:02 PM
Did you use the shirt template provided by ROBLOX and saved it with the correct file extention (recommend .png)?
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Blackplug is not online. Blackplug
Joined: 06 Dec 2010
Total Posts: 1714
18 Nov 2011 03:07 PM
You sound so energetic and that's not good.
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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
18 Nov 2011 03:12 PM
Why is it bad that I am energetic? Also i figured it out... The one that I only had 1 layer on was not the right size and the one that was the right size had muliple layers, aparently if it is not the correct size it will not work and if it has more than one layer it will not save as a png file! Thank you so much paint.net... *-_- nubs, lol!
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Blackplug is not online. Blackplug
Joined: 06 Dec 2010
Total Posts: 1714
18 Nov 2011 03:14 PM
I meant Stupid3770 D:
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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
18 Nov 2011 03:14 PM
At stupid3700 yes it is a roblox template, I explained that in my first post.
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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
18 Nov 2011 03:14 PM
Oh ok... but why is it bad to be energetic? btw... STUPID FLOOD CHECK!
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Blackplug is not online. Blackplug
Joined: 06 Dec 2010
Total Posts: 1714
18 Nov 2011 03:28 PM
I marked this Forum as Trolled.
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brent21 is not online. brent21
Joined: 20 Oct 2008
Total Posts: 8192
23 Nov 2011 09:52 AM
Omg me and stupid3700 joined 18 days apart... trololololol
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Blackplug is not online. Blackplug
Joined: 06 Dec 2010
Total Posts: 1714
30 Nov 2011 11:21 PM
Lol I meant someone 2 days apart D:

~BLackPlugg~
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