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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: roblox freezing (mac)

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gabiplaysrobloxyay is not online. gabiplaysrobloxyay
Joined: 06 Jan 2012
Total Posts: 97
06 Nov 2017 04:02 PM
so i don't really know how to put this into words lol. but occasionally when i'm on my imac in a game some "lines" will come up (it's like a glitchy sort of a line i think??) and that's how i know it's about to freeze. when it freezes ONLY the game freezes, i can move the mouse and change windows (it's just slow until i force quit roblox). does anyone have a fix? lol idk.
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gabiplaysrobloxyay is not online. gabiplaysrobloxyay
Joined: 06 Jan 2012
Total Posts: 97
06 Nov 2017 04:05 PM
to add onto this, i can play roblox without this happening on my (mom's) macbook, so only my imac has this problem. and it's only on my user i think.. on my brother's user this doesn't happen. rip.
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The_Skunk is not online. The_Skunk
Joined: 23 Sep 2008
Total Posts: 3225
06 Nov 2017 04:10 PM
thats graphical artifacting
if thats happening during roblox you're watching your GPU die, slowly
its most likely due to heat, knowing macs

if you have integrated graphics, clean out your CPU heatsink and fan, just some dust remover will probably do fine
if its dedicated, clean out both the cpu and gpu heatsinks and fans
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illusions is not online. illusions
Joined: 11 Jul 2007
Total Posts: 1647
06 Nov 2017 04:34 PM
Does this only happen on roblox? Or other sites as well?
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gabiplaysrobloxyay is not online. gabiplaysrobloxyay
Joined: 06 Jan 2012
Total Posts: 97
06 Nov 2017 04:38 PM
just roblox. and only on my user (the computer has two other users).
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illusions is not online. illusions
Joined: 11 Jul 2007
Total Posts: 1647
06 Nov 2017 04:39 PM
I'm honestly not sure. Roblox can make a mac heat up a lot, but if it's only happening specifically for your user, that's weird
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MaxTheAwesoome is not online. MaxTheAwesoome
Joined: 12 May 2015
Total Posts: 240
06 Nov 2017 04:46 PM
Perhaps your user is triggering something in the disk which is messing with the GPU, Panel, Motherboard, anything really. Use an anti-virus to see if a virus is causing that.
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