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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Screen Tearing

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Sinthis is not online. Sinthis
Joined: 22 Oct 2009
Total Posts: 4237
28 Oct 2017 02:17 PM
Only affects ROBLOX.

Isn't like typical screentearing, it's almost like a very short "wave" that climbs up my monitor and always happens.
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tonyleechicken1 is online. tonyleechicken1
Joined: 23 Sep 2014
Total Posts: 742
28 Oct 2017 02:24 PM
Hello! Thank you for contacting Roblox Forurm Tech Support!


Your estimated wait time is : 2 Minutes.


While you wait please post your Specs for your PC/MAC and monitor brand and model


The Cool N00B |R$ 186 I go Oof Oof!!
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tonyleechicken1 is online. tonyleechicken1
Joined: 23 Sep 2014
Total Posts: 742
28 Oct 2017 02:36 PM
Hello! Your problem: Screen Tearing

I need more info before I can help you.


The Cool N00B |R$ 186 I go Oof Oof!!
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Sinthis is not online. Sinthis
Joined: 22 Oct 2009
Total Posts: 4237
28 Oct 2017 03:01 PM
Sorry for the late response, was finishing some coursework CPU I5 6400 GPU 750TI ## ### #### # 1066MHz Can't possibly be a hardware issue as this is not present in any other game on my PC. I checked with a VGA and HDMI cable, present in both
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Sinthis is not online. Sinthis
Joined: 22 Oct 2009
Total Posts: 4237
28 Oct 2017 03:04 PM
# = t wo 4GB DDR4
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tonyleechicken1 is online. tonyleechicken1
Joined: 23 Sep 2014
Total Posts: 742
28 Oct 2017 04:37 PM
Hello!

------------------------------------------------------------------------------------------



Try reinstalling ROBLOX and see if it fixes it.









------------------------------------------------------------------------------------------

Blox On!
tonyleechicken1 Roblox Forum Support


The Cool N00B |R$ 186 I go Oof Oof!!
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SageDave is not online. SageDave
Joined: 11 Jan 2014
Total Posts: 11958
28 Oct 2017 04:56 PM
It's probably screen flickering instead, which is an entirely different problem. But it could also be a problem with your VSync, so try to force it on ROBLOX with your Nvidia Control Panel.


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The_Skunk is not online. The_Skunk
Joined: 23 Sep 2008
Total Posts: 3225
28 Oct 2017 05:15 PM
You have a monitor thats not 60hz by any chance? Screen tearing is caused by desync between your screens refresh rate, your configured refresh rate, and your actual famerate.
I presume you're pushing 60fps in Roblox, and Roblox is capped at 60fps so you shouldnt see any issues there. Make sure your monitor is configured to its standard resolution and its running at 60hz (if you have a 75hz, 120/140/240hz monitor, etc) then change it to 60hz and see if that helps).

Same thing with your Nvidia control panel, make sure youre in your native resolution at 60hz.

If that doesnt fix it, i can tell you its not a Roblox issue, its probably a hardware issue. If you're on DVI you may see issues with screen tearing, try moving to HDMI. If you have displayport and your monitor does as well, try displayport if you have a cable around.

If it happens with everything its probably either that or the monitor itself.

If you have one, try plugging into a different monitor and see if the issue persists.

Also @tonylee, can you just not? You dont have any idea what you're talking about, you're just pretending to be some kind of official for the forums when you got no idea how to actually give information.
Nobody needs a greeting and farwell message for everything, if you're gonna give support on the help forum, you need 3 things:

1) Knowledge of the other persons issue
2) Knowledge of how to fix that issue or otherwise narrow down the problem
3) Resources to give someone on that issue

If you dont know what theyre talking about, dont talk about it.
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The_Skunk is not online. The_Skunk
Joined: 23 Sep 2008
Total Posts: 3225
28 Oct 2017 05:20 PM
Something else im seeing in other forums about this, people are saying Roblox has an issue with screen tearing if you have Adaptive V-Sync enabled for the game or all games within the Nvidia control panel or AMD Catalyst control center. Because Roblox has its own sort of V-sync, other vsync controls may cause issues with it.

If you have it on your GPU may be trying to display over 60fps in a game that otherwise cant show you over 60fps.
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Sinthis is not online. Sinthis
Joined: 22 Oct 2009
Total Posts: 4237
28 Oct 2017 07:52 PM
I had VSync set to Application Settings in the NVIDIA Control Panel.

Seems that ROBLOX doesn't like any other setting besides 'On'
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