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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Help, can't play ROBLOX games!

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Jasonhockey3 is not online. Jasonhockey3
Joined: 12 Feb 2014
Total Posts: 58
30 Sep 2017 11:05 AM
So, when I fir st get on the ROBLOX website, I get the "ROBLOX is updating" thing. So I'm thinking 'Huh, that's strange, the bar is already full when I started' after that I see that the update loading bar thing is just stuck at the end. I have a great computer and great internet. So I moved the ROBLOX is updating thing over to the side of my screen where I can't see it. I go over to a game page I want to play, and click 'Play'. Then it says 'You're moments away from getting into the game! - Download and Install ROBLOX' even though I already have it downloaded, have had it downloaded for years, and I was playing just yesterday. Have tried re-downloading, getting an ad block, restarting computer, and I also do not have any fire walls. Any suggestions on A. how to make the 'ROBLOX is updating' thing go away and B. make it so I can join games?

I'm on a Mac btw.
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Jasonhockey3 is not online. Jasonhockey3
Joined: 12 Feb 2014
Total Posts: 58
30 Sep 2017 11:08 AM
please help!
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ReckenTheKing is not online. ReckenTheKing
Joined: 04 Mar 2016
Total Posts: 7
30 Sep 2017 11:33 AM
Have you tried un-installing ROBLOX and re-installing it again? Normally, it should work, if not, then I don't know what the problem is.

Hope it helps.



I'm lonely.
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Jasonhockey3 is not online. Jasonhockey3
Joined: 12 Feb 2014
Total Posts: 58
30 Sep 2017 08:01 PM
did you not read the whole thing i obviously tried that
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ReckenTheKing is not online. ReckenTheKing
Joined: 04 Mar 2016
Total Posts: 7
30 Sep 2017 08:53 PM
Well, okay, have fun trying to join a game now then.
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