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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Connection issue.

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jamastar is not online. jamastar
Joined: 30 Apr 2012
Total Posts: 314
28 Sep 2017 09:38 PM
I posted about this about 8 days ago and have been in contact with Roblox support ever since, which.... they didn't help at all.

Whenever I join a game it says "Lost connection to game server, please reconnect."
I'm done everything possible to fix this, including:

- Replacing my modem
- Uninstalling roblox three times
- Malware scans
- Restoring my PC to an earlier date
- And more

Also, the "support" email roblox keeps sending keeps telling me that my PC can't run roblox. It's been running Roblox perfectly fine for the past three months until 10 days ago. It's a beefy gaming computer that runs waaaaaay larger games than Roblox.

Anyone have anymore solutions to this?


step up your game little boy
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catgogo5 is online. catgogo5
Joined: 08 Aug 2010
Total Posts: 2661
28 Sep 2017 10:03 PM
not helpable.

roblox is a failed experiment.



~
If I had a dollar for every time I had full health, I'd have exactly 100 cents, 100 health PER CENT!
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nowihaveyou is not online. nowihaveyou
Joined: 08 Apr 2009
Total Posts: 39093
28 Sep 2017 10:10 PM
well if it was running fine before its not a hardware issue it could be a wifi/connection issue but i think thats unlikely


personally i would transfer any imporatnt files on ur computer to a flashdrive and completely reset the harddrive

u can do that through windows 10 just look up "reset windows 10 harddrive" on google

it'll delete everything on the computer so save what you want after that just redownload the essentials

______________________________________


on the other hand? whats your up/down speeds? is your connectino issue happening just on roblox? did you read through these and try all solutions?

https://en.help.roblox.com/hc/en-us/articles/203312880-Technical-Issues-General-Connection-Problems

https://en.help.roblox.com/hc/en-us/articles/203312790-Technical-Issues-Graphics-Problems

https://en.help.roblox.com/hc/en-us/articles/203314150-Games-and-Gameplay-How-to-Reduce-Lag-and-Speed-Up-Play
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jamastar is not online. jamastar
Joined: 30 Apr 2012
Total Posts: 314
29 Sep 2017 01:46 PM
yea, I might try the hard drive one.

My connection seems to be fine. A couple of days ago I couldn't even play steam games, but since I got a new modem, they've all been fine since my connection is now stable.

The issue is literally with just roblox and yeah, lmao, I've looked through all the solutions. Nothing seems to be working. It's pretty frustrating honestly.


step up your game little boy
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UltraSimply is not online. UltraSimply
Joined: 30 Jul 2017
Total Posts: 11
29 Sep 2017 02:01 PM
Go to Windows Store and download there ROBLOX, problem solved. :)


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jamastar is not online. jamastar
Joined: 30 Apr 2012
Total Posts: 314
29 Sep 2017 03:56 PM
Ah man, I just tried that and it still didn't fix it. :(


step up your game little boy
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