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Cappuccino° - Interview Guide

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xmaddxi is not online. xmaddxi
Joined: 11 Aug 2015
Total Posts: 27
11 Sep 2017 12:05 AM
• Introduction •

The interview guide contains the rules you'll need to know and the questions you will be asking your interviewer well as the interview procedure and tips so that you can successfully host the session and interview attending interviews.

•Interview Rules •

Grammmar is required inside and outside interviews at all times. Failure to use grammar will result in you failing your interview.

Respect all present staff and attending interviews without respect is not tolerated and will result in being kicked from the server.

You must answer each question within a min. after being asked the question. Exceeding this time limit results in failure for that question.

Remain seated while waiting for your interview. If you do not remain seated, you will be kicked from the server.

Pleasee try not to go AFK during the interview session as you may miss out on being interviewed and if you are called upon to be interviewed while AFK you will be kicked from the server.


• Interview Questions •

How would you greet a customer if they came up to your register?

What are some unique characteristics you possess?

Please correct the following sentence. “i cme too dis iNTERVIEW to wORK at
cappucCINO”

How did you find Cappuccino°?

What other companies have you worked for that were similar to Cappuccino°?


• Interview Procedure •

When the safe chat tests and rules have concluded, select o ne person at random to interview. Ask your customer to follow you to an empty room and have them sit in the chair in front of the desk and begin the interview. You might also want to ask your customer if they have any questions before you begin, then proceed to ask the interview questions. Judge them relatively harshly on their response time and correct grammar usage, as we want fast and professional baristas. Also, judge them on how thoughtful their answers appear. If they pass, congratulate them and inform them of the handbook (especially the trainee guide) and the other useful information that can be found there. Then have them follow you upstairs and have them sit at o ne of the tables to await their promotion. If they fail, correct them on what they did wrong and inform them that they can try again at the next interview and dismiss them. If they don’t leave right away, you should kick them.



Signed,
Founder of Cappuccino°
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