generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: Roblox can't work, thanks to my cat.

Previous Thread :: Next Thread 
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
02 Sep 2017 05:05 PM
I was having some fun playing sonic mania 2 days ago, in the final boss, my cat steps on the powerbar that my desktop was plugged into. It caused a sudden shut down which can corrupt files for games and programs. Today, 2 days later, I booted up my computer in which it blue screened and told me something was wrong with the boot system and a couple files, needed to load from backup is all. Finished rather quickly only sonic mania, Roblox and a few others were corrupted and re-loaded from back up. Seeing that my friend is on I decide to join. Now here's the kicker!

(PROBLEM LOCATED HERE)
It'll load normally but it'll stop then say;
(ERROR)
(Cannot Connect To The Roblox Website.)
(Is antivirus software blocking Roblox from accesing the internet?)
(If You Continue, Roblox May Not Work Properly.)

*press okay for first error screen*

"C:users/(name)/appdata/local/roblox/versions/(randomnumbers)/RobloxPlayerBeta.exe>%1 doesn't work as a win 32 bit app"

*can only close window*

I end up on the same page as the game i was trying to play as usual but it tells me to install roblox laucher for the first time. What ever I'll do it maybe it will fix it~
deciding to try re-installing Roblox but instead of working, it gives me the same error;
(ERROR)
(Cannot Connect To The Roblox Website.)
(Is antivirus software blocking Roblox from accesing the internet?)
(If You Continue, Roblox May Not Work Properly.)

*press okay again*
It then sends me to the roblox games page and ends the process of robloxinstaller.exe/robloxlauncher.exe. I delete my roblox game files in appdata to try and give it another try or better time. Same Error same reaction from pressing okay.

I tryed allowing access through firewall and running as administrator but, it'll keep giving me these errors. Turn of computer by forced shut down then restart. Reloads fine, much faster booting up this time around. Run robloxlauncher.exe/robloxinstaller.exe but same error.

run my antivirus (malwarebytes free (NOT PREMIUM), which blocks "malicious" sites and stops processes from running without permission and kills apps access to internet unless you allow them through, just the bare bones free version not trial version either which only scans your computer and deletes virus' only if you start the scan.) good antivirus I can recommend it wholeheartedly but that's besides the point. IT hasn't been running this entire time and I have played with it in the background before and roblox never complained. *scan with malwarebytes and it findes nothing* *check task manager for BTS work from an app, nothing either.* manually look at blocked applications on fire wall and antivirus, NOTHING IS THERE.

At this point I'm stumped and have come to the community and hopefully staff because it won't go away no matter how many times i force shut down or scan or search. Please help me and tell me if anyone else has run into this either, the more people that need help the more likely we're to find or get help!
Report Abuse
IrisWestAIIen is not online. IrisWestAIIen
Joined: 29 May 2013
Total Posts: 44
02 Sep 2017 05:12 PM
poor cat
Report Abuse
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
02 Sep 2017 05:16 PM
I didn't hurt my cat, he just turned off the computer in a way that for some reason has killed roblox.
Report Abuse
Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
02 Sep 2017 05:18 PM
my eyes kept messing up as i was reading that so excuse me if i seem completely oblivious but, have you tried disabling your antivirus? antiviruses can do random things at times and even if it lets you run roblox one day, it'll randomly stop letting you run it the next day.


Report Abuse
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
02 Sep 2017 05:22 PM
I did the thing is I haven't done anything to mark them as blocked apps and i don't run my antivirus all the time so it only could have been windows firewall which also didn't have roblox blocked, so i went and manually allowed it through firewall and still it gives the same error of cant connect to roblox website... ect.
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
02 Sep 2017 05:22 PM
Have you got a loose wire which your cable is weak so it triggers difficulty in functioning and your cat made it weak because it trod on it or you need to uninstall the software on your computer with it interrupting and harming your device which stops applications or browsers with website pages from loading.
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
02 Sep 2017 05:23 PM
Also, you need to secure your computer settings and update its status, sorry Nxtella.
Report Abuse
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
02 Sep 2017 05:38 PM
Negative sir, the lan-cord runs along a wall going to my internet router so the cat can't possible step on the internet cord, the thing that caused the cord was a complete loss of power from the power bar being turned off. that's dangerous because if the computer has energy flowing around in it still the parts will try to take said energy slightly overloading. I had to check my computers insides because i was moving it around the house about a week ago so I just made sure my cords stayed in place and fixed loose ones. And as stated my antivirus is the free version of malware-bytes which only offers manual scans, noit the premium which would cause said problems that it specifies. If you read the error specifically stated it was failing to run with the error "c:users/name/appdata/local/roblox/versions/random numbers/robloxlauncher.exe %1 is not an executable win 32bit file". that's out of the question though so i can't tell why it would do this especially if i allways turn off the antivirus anyways (even in task manager).
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:35 AM
You can't possibly tell and it could be just a freak accident or you scared the cat and your internet has a weak connection as well as your network signal must be low and needs enhancing.
Report Abuse
Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
03 Sep 2017 08:39 AM
3000 Years later there will be an accident where a cat get's shot because of something he/she didn't do, i suggest you read what the error says, not blame it on the first thing that pops in your head.

No, it can't corrupt game files. Hard drive and Solid state drive controllers have technology to stop most corruption and safely shut down even if there isn't power, games can never corrupt files, they can only corrupt them if you are shutting down in the middle of a save, even then only your save files will get corrupt.


Fight for ROBLOX! // ASUS GTX 1070 STRIX / i7 6700k / TridentZ RGB 16GB
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:39 AM
Try buying the premium version of the antivirus and that can finish the job without the virus spreading causing a risk of harming or slowing down your computer which makes you not go on the game so you must've blamed your cat for no reason because it trampled near your gaming area which possibly as well wanted a hug but you didn't want one and it tripped on your router wire which is not plugged in properly. YOU NEVER KNOW!
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:41 AM
Zenaxia its just that you blamed it all on your cat, there is nothing wrong with your game and why you can't play it.
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:43 AM
Cats can be clumsy and they're not as clever as most living organisms so its all your cats fault. (You should have a talk with your parents).
Report Abuse
Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
03 Sep 2017 08:44 AM
Ted, premium anti virus software is non-sense, it's sad to see that you use the failure we call "Malwarebytes", Premium versions only unlock more features like real time scanning and such, they don't improve their blacklists or scanning systems.


Also this problem isn't related to anti-virus software, it's ROBLOX's files or servers going nuts.


Fight for ROBLOX! // ASUS GTX 1070 STRIX / i7 6700k / TridentZ RGB 16GB
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:48 AM
Well don't get me wrong but you should speak to Nxtella bringing up the antivirus and how to improve it, with etc..
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:50 AM
We all know that Roblox has its own faults, and pros and cons.
Report Abuse
Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
03 Sep 2017 08:51 AM
nxtella is a person with two heads, one is an intelligent, caring and active brain..


the other









































the other is an oder jesus christ

















someone has a gun please help


Fight for ROBLOX! // ASUS GTX 1070 STRIX / i7 6700k / TridentZ RGB 16GB
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 08:52 AM
Try not blaming it on Roblox because the creators and other people who work for Roblox are trying there best to improve its stability and latency, all the issues the website or application could actually get.
Report Abuse
Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
03 Sep 2017 08:57 AM
no, they are busy marketing their rip off toys and trying to figure out new ways to get ##### to flood them with money Fight for ROBLOX! // ASUS GTX 1070 STRIX / i7 6700k / TridentZ RGB 16GB
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 09:01 AM
Do you know Nxtella completely, I don't and you don't but to me you are just trying to make her happy by being nice and I've seen lots of people do that trying to make assumptions and plans to think that, that person is the best that they can be but they are trying to describe them.
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 09:02 AM
We all know Roblox is expensive trying to enlarge their prices with the catalog and how one item can cost over a 1000 (of the type of country currency you belong too).
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 09:03 AM
There is an event where Roblox is selling toys which younger kids may want and are desparate for them.
Report Abuse
TedIndustrys1 is not online. TedIndustrys1
Joined: 19 Aug 2015
Total Posts: 70
03 Sep 2017 09:05 AM
We have just changed the subject this is no longer the problem Zenaxia is looking for lol.
Report Abuse
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
03 Sep 2017 11:00 PM
SO I kind of no longer have respect for you ted, If you had read I didn't do anything to the cat. what happened is the cat walked on my power bar just exploring doing normal cat things. That caused my computer to just total shut off and with the ground wires being cut off from the power bar shutting all energy flow it got stuck in my computer which can cause damage to everything connect to the power supply. Another thing is that the cat didn't get scared, he just explores because he is a kitten and # #### ### very much albeit for how much my hands get scratched. Again as stated my LAN cord runs along a wall and I would know when my internet is terrible because the only time it's bad is when it is happening to everyone on Telus internet. I have "Telus optic fiber 175 5g" a LAN specific port for my router so yeah pretty fast internet, but what do I know it's not like I spend a lot of my time with my friends from where I used to live on the computer making it so I need a good gaming setup with good internet to play with them. although my graphics card is out of date being a gtx 980, planning to upgrade to a GTX 1070 soon.

I also found that Minecraft had the same problem, thankfully the installer doesn't take from online servers like roblox so I was able to just uninstall and reinstall. (corrupted files)

Ashley, First I'm no cat abuser as stated the cat walked on the power bar and I was like, "Oh great now I have to go through Titanic monarch zone again" Kinda just shooed him out/ picked him up and placed him out of my room. Second I worked as a printer technician and energy overload can hurt a computer more than you think. energy gets stuck in the computer and flows freely through the power cords in the computer WHICH a hard drive needs which means it can corrupt files if it has an overload. It doesn't help that I am playing a game in which is a rather complex computer program executing code from the hard drives files which could be a reason for damage. I know what I'm talking about because I killed a printer by simply blowing air to dust the fan off, why and how can it do that? Well an electric fan is a basic motor and can cause electricity production when spun fast. (I used an air compressor with a small hose nozzle to conduct air making it a rather powerful flow of air to get dust out of the inside of each printer)

From what I see reading the original post and other replies I DIDN'T BLAME ROBLOX I have actually been following since it was still a baby in 2009. My original account is just laying dormant because it holds my real life name so yeah, don't want to do anything on that anymore. (Bad experience with sharing personal information) I have to agree with Ashley though roblox has been too busy to do much on the technical side of roblox, from what i may guess other people could be having this problem and no staff will help. I rarely see help from them and from what I can also tell it's true what ashley says, I walk to a walmart or go and look a the title screens for games and they're all promoting money making for roblox with their new toys. I bet if a bunch of people got together and made a game popular it would get toys like roblox highschool or any other popular games with mascots.

Malwarebytes may not be the best antivirus but it saved my friends and my computer multiple times so what ever. It's better than stupid antivirus' like AVG or what ever trash work installs because as soon as you don't pay they slow your computer down immensely. How ever one thing stand out in particular, as i mentioned before again. Malwarebytes is almost never active until you click on it from the desktop and it boots up, then all you can do is actually just start a scan or update to the most recent version that has a new virus code for it to flag when scanning. That's how most antivirus' and anticheats like valves vac works. Each update can change the antivirus or cheat and gives new source codes for the antivirus or cheat to look for. It can't in the free ware version do everything the premium does, why? it works like Bethesda's creative club. Bethesda games come preinstalled with creator club payed mods BUT, WITH NO ACTIVATION CODE UNTILL UNLOCKED WITH MONEY. It works the same for the antivirus, the features are their but inactive until you pay for the premium version and it downloads the key code to activate the features.

I'm sorry if I sound like a ##### #### in this but please understand this is rather annoying to me. I know how my computer works and know what to do right now, I'm going to check if the malware bytes premium activation code may have been pumped in by accident or if something is causing some code to go wrong. worst case I uninstall it and reinstall at a later date. From what I guess this could possibly be a bug in rob lox right now and as said others may be experiencing it until a patch and that's what i hope. It happens only to me though so something has to have triggered it and possibly the data corruption.

(P.S My computer was built in 2013 so the parts may be starting to get a little bit shoddy causing easy corruption. Should this be the case I'll simply have to wait for a new job and eventually get my self either a new hard drive or by that time what ever could be causing the problem.)
Report Abuse
Zenaxia is not online. Zenaxia
Joined: 17 Apr 2011
Total Posts: 23
03 Sep 2017 11:02 PM
Wow so # ################# ################ is censored, thanks roblox.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image