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| 20 Aug 2017 09:42 PM |
Welcome to Fiberize°'s Security Department Training Guide!
Tons of effort and time is put into Fiberize° everyday to make sure the guests that come by are having a great time. To insure Fiberize° is safe and fun to be at, you, and the rest of our security team will help keep away trollers and hackers to keep Fiberize°.
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Training are for promotions, and to give trainees the required experience along with a better understanding of their role and the juice bar itself. Shift Supervisors+ are in charge of training Senior Security Officers to become just as good as them so they can protect Fiberize° to the best of their ability. Shift Supervisors+ along with Senior Security Officers, are responsible for training Security Officers and trainees.
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𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 Remember that trainings must be shouted 15 minutes beforehand. After the server has been slocked, and the slocking of the training session shouted, all members of staff attending must be introduced. This should be done by the host. ‘Hello everyone and welcome to trainings! I am your host NAME and today we are joined with our co-host NAME along with our trainers.’
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𝐑𝐮𝐥𝐞𝐬 With all staff members introduced, the rules should then be stated by the host or co-host. Wait 10 seconds before stating the next rule.
#1 Grammar is to be used at all times when being trained. Failure to do so will result in a fail/demotion.
#2 Respect must be shown at all times towards your trainer and other staff members. Not doing so will result in a demotion.
#3 Don’t try to argue with your trainer if you have failed, this will only ruin your chances in getting promoted in the future. You may always attend another session!
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𝐏𝐫𝐞-𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞
Following the rules, the pre-training procedure must take place. Trainees must be checked for safe chat.
-Check safe chat (‘Before we put you all into groups, say F90K please.’) -Check behaviour prior to training (Kick misbehaving trainees after a warning). -Check if they are all trainees or if at a staff training make sure they are Security Officer+
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𝐆𝐫𝐨𝐮𝐩𝐢𝐧𝐠 Trainees will then be told to follow their trainer by the host. Trainers should choose groups of 4-5. This may vary however, depending on the amount of people attending, but make sure trainees are evenly distributed amongst trainers. Make sure the trainees of your group are stood where it’s obvious whose group they’re in.
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𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐒𝐭𝐚𝐠𝐞𝐬
Trivia - Ask your group the following questions relating to the group. Ask them through PM, so no one can copy each other’s answers. The answers are on discord (WMzgXG2) in #hr-guide to prevent cheating.
1. Q - Name the Deputy Director(s) of Security.
2. Q -How many warnings must you give before arresting/kicking?
3. Q - Name our Director of Security.
4. Q - What rank comes after Senior Security Officer?
5. Q - What is the Fiberize° Security Department’s motto?
Grammar - PM your group two sentences full of grammatical errors, e.g. ‘wArning 0ne ma’m plese dnt tr0ll,’ and have them correct it to an appropriate grammatical standard.
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Trolling - To the fun stage, troll your group, one after the other as if you were a troller at the juice bar! Make sure they give you three warnings before they arrest. Feel free to dress up as a troller to have it be more effective. However, be aware that no racist comments should be made and profanity should be avoided.
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Everyone should get a point for each stage they pass. 3/4 would get a pass, anything below that is a fail, make sure to remind those who have passed what they did wrong and that they can try again next time.
𝐍𝐎𝐓𝐄 -Shift Supervisor+ can host. -Senior Security Officer+ can train.
Sincerely,
ClearlyRia & MaraXeryion. |
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