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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: My Roblox Toy Bonus Code Won't Work

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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:04 PM
so today I got a roblox toy and with the code it had a bonus code.Before you reply you have to go to the roblox toy code redeem to use the code.I did go to that website.Anyways,I put in the regular toy code then the bonus code,when i put in the bonus code it said no matching code found.I checked for any errors and there was none so i tried multiple times again and it still didn't work..if you guys know whats going on then help me by replying.
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minecraftman054 is not online. minecraftman054
Joined: 29 Mar 2014
Total Posts: 97
05 Aug 2017 04:06 PM
i will copy and paste a tutorial from google


1. Scratch to reveal the code that comes with your Roblox figure.
2. Enter your code in the "Item Code" section.
3. Click "Redeem" button.
4. You can find your new item in your Inventory. You can now customize your Avatar in our Roblox mobile apps!


yeah i have a cringy name and im proud xd
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:08 PM
I did do that but it said no matching code found and I put the same thing on the little paper.
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minecraftman054 is not online. minecraftman054
Joined: 29 Mar 2014
Total Posts: 97
05 Aug 2017 04:10 PM
was it already scratched?



email info@roblox.com with proof



it might have been already redeemed


yeah i have a cringy name and im proud xd
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:16 PM
No it was not already scratched but idk how it was not working I really want to know because I heard the bonus code is really rare.
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:19 PM
Oh, and I did ##### roblox But, idk what you mean by proof
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minecraftman054 is not online. minecraftman054
Joined: 29 Mar 2014
Total Posts: 97
05 Aug 2017 04:20 PM
like send them a picture with the code


yeah i have a cringy name and im proud xd
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:23 PM
I dont know how to do that...
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minecraftman054 is not online. minecraftman054
Joined: 29 Mar 2014
Total Posts: 97
05 Aug 2017 04:27 PM
u have a thing called a phone or a ipod or a ipad?



yeah take a picture on that and send a email to roblox on mobile


yeah i have a cringy name and im proud xd
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 04:30 PM
ok btw i just got a new ######
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TimeBombStudios is not online. TimeBombStudios
Joined: 28 Nov 2015
Total Posts: 2122
05 Aug 2017 04:36 PM
Oh, what probably happened is you waited too long after getting out of the store to activate it and some lucky guy put in your code, probably with a bot.
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
05 Aug 2017 07:44 PM
nope thats not the problem because all of my other codes I got there work.
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TimeBombStudios is not online. TimeBombStudios
Joined: 28 Nov 2015
Total Posts: 2122
12 Aug 2017 09:00 PM
That's not how it works, they may have only found that code for that toy. You waited too long and it got stolen.
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
19 Aug 2017 07:13 AM
No, all of my other codes worked so that can't be the problem.
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SandMan743 is not online. SandMan743
Joined: 04 Mar 2016
Total Posts: 10
19 Aug 2017 07:16 AM
nope thats not the problem because all of my other codes I got there work.
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KotPlayGames is not online. KotPlayGames
Joined: 07 Jun 2015
Total Posts: 1751
19 Aug 2017 07:20 AM
i got erik cassel toy and it had 6 zeros and it dont work too
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