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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Offline/Online glitch

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Redgie500 is not online. Redgie500
Joined: 01 May 2010
Total Posts: 28
22 Aug 2012 09:38 PM
Dear Admins, There is a glitch happening with our offline/online status. beneath our names. Sometimes when were automatically offline, It still says were online and it will cause our friends to be confused why were not responding back to there messages. Next thing you know were offline and they are very fustrated that there Offline status did not appear before they were sending the messages. This will increase communication better because who knows? Your friend could not get on for a while and it could be a really important message. I hope you consider this forum post, and please fix this glitch. Thank You.
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jak12321 is not online. jak12321
Joined: 12 Dec 2007
Total Posts: 2814
22 Aug 2012 10:30 PM
Hi Redgie500.
I have not experienced these issues before to what you've said, or seen it happen but I'll run you through how the online status system works and possible causes to why it may be saying something completely different.

The status system works by sending small messages to ROBLOX's servers saying "Hey! Redgie500 is online, on place number 12345!". This happens periodically every half a minute to a minute, and changes depending on what you are doing.

If you are browsing the ROBLOX forums, the ROBLOX servers may be expecting your in-game character to say the message, but you browsing the site tells the servers "Hey! Redgie500 is on the site, he's not in a game." and your online status become out of sync until your in-game character does its message.

When you close your browser, or navigate away from ROBLOX, your message to the ROBLOX servers that says you're online remains there for some time until the servers notice that you've stopped sending the messages of what you're doing.

Solution: Tell your friends you're going! There's no other way to put it, you will just have to say your goodbyes so your friends know you've gone.
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policechiefronaldo is not online. policechiefronaldo
Joined: 01 May 2010
Total Posts: 2789
23 Aug 2012 01:55 AM
..........
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Artixlol9999 is not online. Artixlol9999
Joined: 11 Sep 2010
Total Posts: 915
29 Dec 2013 09:28 AM
True I've had this problem before.
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Catalyistic is not online. Catalyistic
Joined: 25 Nov 2013
Total Posts: 538
29 Dec 2013 09:34 AM
I am having this problem now, and no it's not something diffreent because a majority of people have it.
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iLegendCoke is not online. iLegendCoke
Joined: 12 Dec 2012
Total Posts: 407
29 Dec 2013 09:44 AM
I had this problem, on my other account.
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GraphicStudios is not online. GraphicStudios
Joined: 28 Nov 2013
Total Posts: 511
29 Dec 2013 10:13 AM
The staff are aware of this any trying to fix it.
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TheEvilBlocks is not online. TheEvilBlocks
Joined: 06 Jul 2010
Total Posts: 22
29 Dec 2013 10:23 AM
Ok, because I'm having this problem, my friends are, and my other account is having this issue, too.
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GraphicStudios is not online. GraphicStudios
Joined: 28 Nov 2013
Total Posts: 511
29 Dec 2013 10:36 AM
As I said it is a global issue that the staff is well aware of.
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testtony12345 is not online. testtony12345
Joined: 26 Nov 2012
Total Posts: 4230
29 Dec 2013 10:51 AM
The staff working to fix it
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RYANLEWISTHRIFTSHOP is not online. RYANLEWISTHRIFTSHOP
Joined: 25 Mar 2013
Total Posts: 18
27 Feb 2014 11:38 PM
It's annoying!
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iGalaxyDJ is not online. iGalaxyDJ
Joined: 05 Mar 2012
Total Posts: 4
22 Feb 2015 10:48 PM
Yeah I'm experiencing the same problem:

when I'm in a game, after five minutes it will say I'm offline although I'm still online in the game.

Other times it just says Im on website...

Fix this Please
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AnimeKaiX is not online. AnimeKaiX
Joined: 11 Oct 2014
Total Posts: 3
28 Jul 2015 05:41 PM
Same problem for me accept for anytime my friend is online it always says he's online in-game even when im not playing games
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math3756 is not online. math3756
Joined: 09 Mar 2016
Total Posts: 11
08 Apr 2016 08:59 PM
my friend told me he is was going to be onlinre but he is ofline since 17 minites i hope it isnt this issue that happen and my friend is late of someting if you see this mesage before i reply please look at my friend his neame is killerzone50 he has 132 friends so can you please cheack if it says the same thing



thank you
sincery math3756
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xXDogeRules11xX is not online. xXDogeRules11xX
Joined: 18 Apr 2016
Total Posts: 2
14 Jun 2016 02:57 AM
This had happen to me but, the creepy part is that my friend hes my brother and he was asleep.And he gave me and my actual friend a party invite!We thought it was hackers!
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xXDogeRules11xX is not online. xXDogeRules11xX
Joined: 18 Apr 2016
Total Posts: 2
14 Jun 2016 03:00 AM
Another creepy thing is that on my account it said he was off.But on my friends account it said he was on.But my brother gave a invite and it said he was off!
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WholesaleROBLOX is not online. WholesaleROBLOX
Joined: 06 Jan 2010
Total Posts: 7894
14 Jun 2016 04:25 AM


This old glitch is back again.


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summer8900 is not online. summer8900
Joined: 09 Aug 2014
Total Posts: 2
13 Nov 2016 04:54 PM
Well, I Just Want To Know How To Fix This Glitch It Is Very Frustrating It Happened For A Few Days Now.


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StrawberryBoba is not online. StrawberryBoba
Joined: 23 Sep 2012
Total Posts: 5
28 Dec 2016 02:28 PM
Its almost 2017 and I still have this problem... Someone needs to fix this.


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l0gn is not online. l0gn
Joined: 08 Jun 2011
Total Posts: 109
31 Dec 2016 02:25 PM
my problem is when ever I am in a game it says I am online to other users but when you look through the servers i can be found this happens with other friends too


nuke the whales!
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TINISH0TZ is not online. TINISH0TZ
Joined: 20 Nov 2009
Total Posts: 2549
31 Dec 2016 02:29 PM
There has always been a log out delay. It takes around 5 - 10 minutes after pressing the log out button for it to show that you have logged out on your profile. Would help if ROBLOX tried to remove or reduce it.

@l0g, Yeah that's a common issue that needs fixing.


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WholesaleROBLOX is not online. WholesaleROBLOX
Joined: 06 Jan 2010
Total Posts: 7894
01 Jan 2017 02:32 PM



Old glitch seem back again.

This time, Online and In game.

Whatever I'm in game, it just simply show Online instead. Make it 10 time harder to follow friend or play with. Not even with Party chat work.


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Firezz_YT is not online. Firezz_YT
Joined: 12 Aug 2016
Total Posts: 1
08 Jan 2017 02:30 PM
3 years ago that was posted (Still not resolved)
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HeroHassett is not online. HeroHassett
Joined: 09 Feb 2016
Total Posts: 2
14 Feb 2017 06:41 PM
Same here just started they need to fix this its crazy annoying
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o_SunnyRayz is not online. o_SunnyRayz
Joined: 24 Oct 2015
Total Posts: 2
23 Feb 2017 11:37 PM
I've been having the exact same glitch for at least half a year now.
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