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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Xbox One cannot connect to my ROBLOX account.

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CommanderXPP is not online. CommanderXPP
Joined: 28 Aug 2012
Total Posts: 300
08 Apr 2016 04:17 PM
I went to ROBLOX on my Xbox One and signed in (typed my sign-in information correctly) and it said that there was an error signing in. I retried but this time it said that my Xbox One account was already linked to a ROBLOX account so I couldn't log on. I typed in the same ROBLOX sign-in information without making any mistakes or typos. Is there any way to log on or fix this?


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CommanderXPP is not online. CommanderXPP
Joined: 28 Aug 2012
Total Posts: 300
08 Apr 2016 04:20 PM
Also, it said
"Error Code: 912"


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LordMazerick is not online. LordMazerick
Joined: 18 Sep 2010
Total Posts: 1065
08 Apr 2016 04:41 PM
You have to make a new one.....


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CommanderXPP is not online. CommanderXPP
Joined: 28 Aug 2012
Total Posts: 300
08 Apr 2016 04:41 PM
There was an option to sign into an existing account.


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hulkmansgt is not online. hulkmansgt
Joined: 06 Nov 2011
Total Posts: 1
17 Jul 2016 07:12 PM
Where did you see that option?
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Fayettenam is online. Fayettenam
Joined: 28 Jul 2015
Total Posts: 2
28 Oct 2016 05:34 PM
it's already linked to an Xbox Live account
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darkmaster965 is not online. darkmaster965
Joined: 03 Feb 2015
Total Posts: 1
06 Dec 2016 06:05 PM
same i got that aswell
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sapphira80 is not online. sapphira80
Joined: 04 Dec 2015
Total Posts: 5
06 Dec 2016 08:39 PM
Is there no fix for this? I don't want to just start a new account because my son has bought a lot of stuff on the account we have now.
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sapphira80 is not online. sapphira80
Joined: 04 Dec 2015
Total Posts: 5
06 Dec 2016 08:46 PM
I'm having the same issue, and starting a new account isn't an option. If you find a fix, please let me know and I will do the same. Thanks!
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sapphira80 is not online. sapphira80
Joined: 04 Dec 2015
Total Posts: 5
06 Dec 2016 08:51 PM
Okay, I just figured it out. You have to sign into the profile on Xbox One you are currently linked to, go to Roblox, then Account, then unlink from the profile. You can then link you account to a new profile.
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Shorty2734 is not online. Shorty2734
Joined: 27 Mar 2016
Total Posts: 1
20 Dec 2016 04:57 PM
Can you be more specific?
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iiMagicWafflez is not online. iiMagicWafflez
Joined: 24 Apr 2015
Total Posts: 3
26 Dec 2016 11:55 AM
I don't know what ROBLOX account is linked to my XBOX account, and I want to know how to ###### it, because it doesn't automatically sign me in to that account. #XBOX+ROBLOX
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iiMagicWafflez is not online. iiMagicWafflez
Joined: 24 Apr 2015
Total Posts: 3
26 Dec 2016 11:55 AM
*un link it


#XBOX+ROBLOX
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Kred2007 is not online. Kred2007
Joined: 24 Sep 2016
Total Posts: 1
26 Dec 2016 06:11 PM
Click the lit up X on the top of the remote to go to the home screen then press the menu button (the one with the three lines to the left of the smaller x button). Then click quit game and it should restart without having to ###### in.
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TheRobloxDude88 is not online. TheRobloxDude88
Joined: 15 Aug 2015
Total Posts: 2
28 Dec 2016 06:47 AM
Same problem.. And I'm not even linked to an account
:/
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Archie2503 is not online. Archie2503
Joined: 25 Sep 2014
Total Posts: 3
28 Dec 2016 08:52 AM
Same problem here, error code 912, your xbox live account is already linked to a roblox account. How ### #### do you ###### it when you can't even sign in? Does this need sorted through roblox or microsoft or settings in the xbox? Is it because he's been signed in on one of his mates xbox's and its still somehow linked?
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eliteSensei is not online. eliteSensei
Joined: 24 Oct 2011
Total Posts: 2166
28 Dec 2016 09:53 AM
I've learned my lesson from playing roblox on the xbox. All it is, is kids of the age of 10 or younger who keep their mics on constantly screaming or making other annoying noises. I've learned to stay away from it
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eliteSensei is not online. eliteSensei
Joined: 24 Oct 2011
Total Posts: 2166
28 Dec 2016 09:54 AM
^ Excuse the redundancy.
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CatJoshua279 is not online. CatJoshua279
Joined: 22 Dec 2015
Total Posts: 9
28 Dec 2016 07:07 PM
Do we have a fix for this? I don't even have an account linked but I'm getting the error code 912. Your xbox live account is already linked to a roblox account.
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CatJoshua279 is not online. CatJoshua279
Joined: 22 Dec 2015
Total Posts: 9
28 Dec 2016 07:15 PM
Ok, so I logged into the account that the Xbox Live account is l!nked to. I go to settings and unl!nk the account. I then go to sign and put in my son's account information and I'm still getting the error code 912 your xbox live account is already linked to a roblox account. What the hell...........
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CatJoshua279 is not online. CatJoshua279
Joined: 22 Dec 2015
Total Posts: 9
28 Dec 2016 09:11 PM
Let's bump this for a fix.
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CatJoshua279 is not online. CatJoshua279
Joined: 22 Dec 2015
Total Posts: 9
29 Dec 2016 11:36 AM
Bump
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CatJoshua279 is not online. CatJoshua279
Joined: 22 Dec 2015
Total Posts: 9
29 Dec 2016 08:26 PM
Bump
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chunkle7 is not online. chunkle7
Joined: 20 May 2016
Total Posts: 1
30 Dec 2016 06:05 AM
Easy Go On The Persons Acc And Then Log Out On ROBLOX And Do It On Yours!
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daizybuttblox is not online. daizybuttblox
Joined: 01 Apr 2012
Total Posts: 1
31 Dec 2016 03:05 PM
Did anyone ever find a real solution for this? We just got our Xbox Live account 5 days ago and no one has signed into their Roblox account yet, but we're STILL getting error 912. We've looked through all settings, uninstalled and reinstalled the app, tried every account we can think of, none are working and I can't find a solution online. Help!
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