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| 24 Jul 2017 04:00 PM |
My friends group was hacked and the group stolen. https://www.roblox.com/groups/group.aspx?gid=2595373
I think from the logs, it's clear that it's an attack.
Will ROBLOX give back stolen groups to the original owner? Lots of group owners here, so I thought some of you would know.
I recently emailed ROBLOX appeals and I'm wondering if this could ever be resolved. |
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Toxenz
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| Joined: 22 Nov 2009 |
| Total Posts: 4389 |
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| 24 Jul 2017 04:03 PM |
| extremely unlikely. The only time customers service helped someone get a group back that I can recall was when Sonic lost FEAR in like 2011? There might be other cases but not that I know of. |
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Aerofall
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SnoopDogg
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| Joined: 14 Aug 2007 |
| Total Posts: 11118 |
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| 24 Jul 2017 04:09 PM |
it depends on the situation, how well your report works, etc.
sauce |
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| 24 Jul 2017 04:10 PM |
yeah it depends and its happened quite a bit in the past
i think it depends on whos answering the report and how much evidence you have
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| 25 Jul 2017 12:04 AM |
Well, I did PM the person who stole it and they kinda basically admitted to stealing it. I was like "Hey, now that you stole it, can you give it back please?" and they were like "No"
Is that enough evidence? |
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Arkitek
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| Joined: 09 May 2015 |
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McFlexo
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| Joined: 27 May 2013 |
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| 25 Jul 2017 12:11 AM |
Roblox has a rule that whoever gets a hold of a group, by whatever means necessary, will be pretty much guaranteed to keep that group because of "unfairness."
The guy probably won't be revoked of group ownership, but Roblox might terminate him and the group will be fair game to whoever claims it. Your friend isn't guaranteed the group back.
I don't remember but there have been a handful of clans that I witnesses this happen to. Groups with inside support like FEAR, VS, etc will probably have no problem with this rule though tbh. |
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| 25 Jul 2017 12:19 AM |
| Dang. That sucks. I guess we just have to keep an eye on it and be ready to claim it if ROBLOX does that. |
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| 25 Jul 2017 12:28 AM |
THEjokertoxic's FEAR got hacked once, and Roblox got rid of the hacker, though it took a while.
-2ic of THEjokertoxic's FEAR |
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| 25 Jul 2017 12:30 AM |
I had multiple superclans stolen from me.
I remember when I owned Iron Force and had proof and everything and they didn't help me. They didn't help get my account back or anything. So highly unlikely. |
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DieSoft
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| Joined: 03 Aug 2009 |
| Total Posts: 17635 |
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| 25 Jul 2017 12:40 AM |
If your friend contacts Roblox support at info@roblox.com and provide a detailed description about how his account was breached and what items and what groups ended up stolen and this whole thing turns out to be legit, yes customer support will return the group to it's real owner.
:^) |
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Xeryn
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| Joined: 19 Oct 2012 |
| Total Posts: 3395 |
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| 25 Jul 2017 12:52 AM |
| they did it for SC last year |
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| 27 Jul 2017 02:01 AM |
| Um, so they asked my friend to confirm his identity by emailing them on his original email address. But he used a fake one and he can't now. What do we do? Ask them to verify through IP logins? Or just #### ################# ################ ######## to verify? |
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| 27 Jul 2017 03:29 AM |
Not sure what you can do if you don't have a real email other than using a real one in the future to keep this from happening again.
-2ic of THEjokertoxic's FEAR |
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