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Re: Does ROBLOX give back stolen groups to the original owner?

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AssaultDragon55 is not online. AssaultDragon55
Joined: 23 Jun 2012
Total Posts: 2566
24 Jul 2017 04:00 PM
My friends group was hacked and the group stolen.
https://www.roblox.com/groups/group.aspx?gid=2595373

I think from the logs, it's clear that it's an attack.

Will ROBLOX give back stolen groups to the original owner? Lots of group owners here, so I thought some of you would know.

I recently emailed ROBLOX appeals and I'm wondering if this could ever be resolved.
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Toxenz is not online. Toxenz
Joined: 22 Nov 2009
Total Posts: 4389
24 Jul 2017 04:03 PM
extremely unlikely. The only time customers service helped someone get a group back that I can recall was when Sonic lost FEAR in like 2011? There might be other cases but not that I know of.
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OrionOffensive is not online. OrionOffensive
Joined: 08 Sep 2015
Total Posts: 3994
24 Jul 2017 04:04 PM
sometimes i think
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Aerofall is online. Aerofall
Joined: 08 Jul 2013
Total Posts: 24507
24 Jul 2017 04:08 PM
depends on the situation


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SnoopDogg is not online. SnoopDogg
Joined: 14 Aug 2007
Total Posts: 11118
24 Jul 2017 04:09 PM
it depends on the situation, how well your report works, etc.


sauce
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PsychoPatriot is not online. PsychoPatriot
Joined: 16 Feb 2014
Total Posts: 7571
24 Jul 2017 04:10 PM
yeah it depends and its happened quite a bit in the past


i think it depends on whos answering the report and how much evidence you have


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AssaultDragon55 is not online. AssaultDragon55
Joined: 23 Jun 2012
Total Posts: 2566
25 Jul 2017 12:04 AM
Well, I did PM the person who stole it and they kinda basically admitted to stealing it. I was like "Hey, now that you stole it, can you give it back please?" and they were like "No"

Is that enough evidence?
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Arkitek is online. Arkitek
Joined: 09 May 2015
Total Posts: 13095
25 Jul 2017 12:06 AM
thats not even evidence


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McFlexo is not online. McFlexo
Joined: 27 May 2013
Total Posts: 7010
25 Jul 2017 12:11 AM
Roblox has a rule that whoever gets a hold of a group, by whatever means necessary, will be pretty much guaranteed to keep that group because of "unfairness."

The guy probably won't be revoked of group ownership, but Roblox might terminate him and the group will be fair game to whoever claims it. Your friend isn't guaranteed the group back.

I don't remember but there have been a handful of clans that I witnesses this happen to. Groups with inside support like FEAR, VS, etc will probably have no problem with this rule though tbh.
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AssaultDragon55 is not online. AssaultDragon55
Joined: 23 Jun 2012
Total Posts: 2566
25 Jul 2017 12:19 AM
Dang. That sucks. I guess we just have to keep an eye on it and be ready to claim it if ROBLOX does that.
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itsmedefectiveblocky is online. itsmedefectiveblocky
Joined: 22 Feb 2013
Total Posts: 563
25 Jul 2017 12:28 AM
THEjokertoxic's FEAR got hacked once, and Roblox got rid of the hacker, though it took a while.


-2ic of THEjokertoxic's FEAR
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DiRektFall is not online. DiRektFall
Joined: 15 Sep 2013
Total Posts: 2513
25 Jul 2017 12:30 AM
I had multiple superclans stolen from me.

I remember when I owned Iron Force and had proof and everything and they didn't help me. They didn't help get my account back or anything. So highly unlikely.
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DieSoft is online. DieSoft
Joined: 03 Aug 2009
Total Posts: 17635
25 Jul 2017 12:40 AM
If your friend contacts Roblox support at info@roblox.com and provide a detailed description about how his account was breached and what items and what groups ended up stolen and this whole thing turns out to be legit, yes customer support will return the group to it's real owner.

:^)
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Xeryn is not online. Xeryn
Joined: 19 Oct 2012
Total Posts: 3395
25 Jul 2017 12:52 AM
they did it for SC last year
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AssaultDragon55 is not online. AssaultDragon55
Joined: 23 Jun 2012
Total Posts: 2566
27 Jul 2017 02:01 AM
Um, so they asked my friend to confirm his identity by emailing them on his original email address. But he used a fake one and he can't now. What do we do? Ask them to verify through IP logins? Or just #### ################# ################ ######## to verify?
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AssaultDragon55 is not online. AssaultDragon55
Joined: 23 Jun 2012
Total Posts: 2566
27 Jul 2017 02:01 AM
give our pass*
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itsmedefectiveblocky is online. itsmedefectiveblocky
Joined: 22 Feb 2013
Total Posts: 563
27 Jul 2017 03:29 AM
Not sure what you can do if you don't have a real email other than using a real one in the future to keep this from happening again.


-2ic of THEjokertoxic's FEAR
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