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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Freezing game issue.

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angelmatthew is not online. angelmatthew
Joined: 25 Apr 2011
Total Posts: 5
19 Jul 2017 08:27 AM
Hello,
I am rather new here (not to roblox, been around since 2011, love it) Anyways, My game sometimes freezes up, I'm not sure why, I know I have good PC specs, I will list them Below for CPU,GPU, And RAM.

CPU: Amd A6-7400K Radeon R5, 6 Compute Cores 2C +4G 3.50GHz

GPU:(GIGABYTE) GeForce Gtx 1050ti

RAM: 16 Gigabytes.

I Do not see what the issue could be.
Could I have some help?
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0liver77 is not online. 0liver77
Joined: 01 Mar 2016
Total Posts: 27
19 Jul 2017 08:36 AM
Yes your PC has good specs. All I can think is that its a problem with your internet. Search "internet speed test" on Google and do the test. If your speed is less than 5mbs that is most likely your problem. Also if you have another device that can play Roblox try playing it on that device. If you get the same problem on the other device its a problem with your interent.
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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
19 Jul 2017 08:37 AM
Hi.

Your computer's specifications are good but, ROBLOX still isn't optimized for 4+ cores.

I think that's the main issue, try disabling two cores and testing.

Good luck!


ASUS GTX 1070 STRIX / i7 4790k / TridenZ 8GBs RGB RAM / ANTI MINIMODDER SHIELD, STAY BACK NUB
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angelmatthew is not online. angelmatthew
Joined: 25 Apr 2011
Total Posts: 5
19 Jul 2017 01:02 PM
Using a pretty fast internet here, don't see the issue with internet.
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angelmatthew is not online. angelmatthew
Joined: 25 Apr 2011
Total Posts: 5
19 Jul 2017 01:16 PM
Ok, I Tried going to msconfig, set the cpu to 2 for advanced boot options, rebooted, it seems to run better, But there are still freezes, and may I say it freezes the WHOLE System?

If Lightshot is useful in this Scenario I can take a picture of my boot options if requested.
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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
19 Jul 2017 01:22 PM
Do not use two cores, use four cores. If you have hyperthreading, it should say you have 12 cores, try using 8, it means you have four cores and hyperthreading.


ASUS GTX 1070 STRIX / i7 4790k / TridenZ 8GBs RGB RAM / ANTI MINIMODDER SHIELD, STAY BACK NUB
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angelmatthew is not online. angelmatthew
Joined: 25 Apr 2011
Total Posts: 5
19 Jul 2017 01:24 PM
I Do have an APU, It only allows me to use two sadly.
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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
19 Jul 2017 02:01 PM
Wait.. So you have two cores.. Damnit..


ASUS GTX 1070 STRIX / i7 4790k / TridenZ 8GBs RGB RAM / ANTI MINIMODDER SHIELD, STAY BACK NUB
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angelmatthew is not online. angelmatthew
Joined: 25 Apr 2011
Total Posts: 5
19 Jul 2017 03:34 PM
So I did a Reset, Usb device, got my card drivers back and, roblox runs better, seems as if something on the system ITSELF caused the issue.
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Ihateitunesss is not online. Ihateitunesss
Joined: 27 Jul 2011
Total Posts: 189
19 Jul 2017 03:58 PM
it's the latest updates i'm having this problem too and other people

https://www.youtube.com/watch?v=-w5VErjFm4g read comments email roblox at info@roblox.com so they fix it man


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