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Best Western Hotels and Resorts™ Training Information

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XxMidnightJellyxX is not online. XxMidnightJellyxX
Joined: 12 Dec 2016
Total Posts: 19
17 Jul 2017 05:56 PM
Training Information:

4) Housekeeping

As a Housekeeping you are going to go around the hotel and Clean the Floors and make sure the hotel is Tidy & Clean. To get a Vacuum say ;give me vacuum. Now to clean just hold out the tool and act like you are cleaning the Floors, Be sure to also go to rooms upstairs and go room by room and flush the toilet if it is used and open shower doors if they are closed. Be sure to also shut off the Water if it is in use by nobody. You are also going to be talking to guests about complaints if their room is not Clean.

5) Barista

As a Barista you are going to serve the Guest with the Food & Drinks they desire. To get a drink you are going to click on the Cup and hold a cup under one of the fountain drinks. To get food you just simply click on the desired food. Once you have all the food you use the Hand-To tool and give the person the Food. You will also go to the restaurant and seat the guests.

6) Security

As a Security you are going to make sure everyone is where they are supposed to be and protect the game from Rioting and Haters. The absolute thing you are NOT going to do is “Taser at the door”. Also be sure to follow these rule to know about abuse and Guidelines. If a Higher rank tells you to do something you must follow their orders.

Admin Rules are also Required. As this rank you are going to have Admin. The 3 admin rules stand as
1) No Abusing
2) No Fun Commands
3) Don’t use m

7) Receptionist

As a Receptionist you are going to be handing out rooms to others. You will answer the phone also about complaints from Guest or comments.

To give a player a room you will say “give PLAYER ROOM#”.

To take a Room away/clear it you say “removetools PLAYER”

The board will automatically take away the room if they leave or reset so you will not have to do Room Checks!

Suites are reserved for hotel staff and VIPs, (HRs will tell you who a VIP is) so you will not be handing out suite keys very often.

When talking to a Guest you are going to start with a Friendly greeting like “Hello! Welcome to Hilton Hotels how may I help you today?”

Admin Rules are also Required. As this rank you are going to have Admin. The 3 admin rules stand as
1) No Abusing
2) No Fun Commands
3) Don’t use m





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