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Re: Scam?

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Fractual is not online. Fractual
Joined: 04 Apr 2011
Total Posts: 1068
15 Jul 2017 03:37 AM
Dude said he was gonna build me a fort and make me some thumbnails for a grand total of $5,000 robux but after I payed up he removed me and now I have no contact with him, and he never gave me any of the things I purchased from him. Is there a way to get my robux back?


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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
15 Jul 2017 03:50 AM
Hello!

Scams are a big thing on ROBLOX, and moderators take it seriously.

Contact info@roblox.com, after verification the person will be perm banned and your ROBUX may be restored.

Good luck!
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Fractual is not online. Fractual
Joined: 04 Apr 2011
Total Posts: 1068
15 Jul 2017 03:53 AM
What should I send them? The shirt I purchased and the users name?


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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
15 Jul 2017 03:55 AM
Hello.

You should first explain the situation from the bottom to the top, then include chats where you two were discussing then the shirts. Keep in mind, the verification process is long and may take you some time to get verified.

Good luck!
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Fractual is not online. Fractual
Joined: 04 Apr 2011
Total Posts: 1068
15 Jul 2017 03:56 AM
You recommend I email them then?


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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
15 Jul 2017 04:01 AM
Yes.

It's a common way to solve issues and ROBLOX takes all reports seriously.

Reporting the person using the ROBLOX's report button is a bad idea because there is an 80% chance of them not reading it, also even if they do they will just ban the person and leave you hanging.

Contacting ROBLOX support is a good idea, yes. They read every email and respond as soon as possible.

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Fractual is not online. Fractual
Joined: 04 Apr 2011
Total Posts: 1068
15 Jul 2017 04:18 AM
Thanks for the help I'll send an email.


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Fractual is not online. Fractual
Joined: 04 Apr 2011
Total Posts: 1068
15 Jul 2017 04:19 AM
What are the chances I can get my robux back?


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Ashley_Phantom is not online. Ashley_Phantom
Joined: 18 Jan 2013
Total Posts: 2147
15 Jul 2017 04:20 AM
60-80% If you provide enough proof.
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