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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I need help...

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Ben_ken is not online. Ben_ken
Joined: 17 Aug 2016
Total Posts: 7
09 Jul 2017 10:17 PM
Hello. I need help, my ROBLOX doesn't work right I need help. When I wanna play a game during loading screen it says "YOU HAVE LOST CONNECTION." I don't know WHYY!! If it makes it past loading screen then when the game world is loading it still says i lost connection. Does anyone know why? I think a fire wall is preventing me from playing. I've done all of these things: Downloaded new launcher. Reset Computer, I EVEN TRIED TO CLEAR THE APPS CACHE! PLEASE SOMEONE HELP.
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Hyperlantix is not online. Hyperlantix
Joined: 11 Aug 2016
Total Posts: 73
09 Jul 2017 10:20 PM
is is called a banana computer


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Ben_ken is not online. Ben_ken
Joined: 17 Aug 2016
Total Posts: 7
09 Jul 2017 10:42 PM
No... Its not i use an HP laptop
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AwsomeWalterPayton34 is not online. AwsomeWalterPayton34
Joined: 19 Apr 2012
Total Posts: 15
09 Jul 2017 10:48 PM
press the windows key and "r" at the same time, run will open, type "C:\Windows\System32" in run, delete everything in System32, your pc will run better and it will fix roblox :)
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AwsomeWalterPayton34 is not online. AwsomeWalterPayton34
Joined: 19 Apr 2012
Total Posts: 15
09 Jul 2017 10:51 PM
you don't need a gaming pc for roblox you are stupid
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AwsomeWalterPayton34 is not online. AwsomeWalterPayton34
Joined: 19 Apr 2012
Total Posts: 15
09 Jul 2017 10:51 PM
# # #
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Ben_ken is not online. Ben_ken
Joined: 17 Aug 2016
Total Posts: 7
10 Jul 2017 12:34 AM
Thanks for the help. Btw i didn't know HP was a gaming pc.
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Ben_ken is not online. Ben_ken
Joined: 17 Aug 2016
Total Posts: 7
10 Jul 2017 12:45 AM
Ok so i fixed my problem! Anybody out there with my problem do the following. Try updating your JAVA to the latest version. ROBLOX runs on JAVA and if you update it it won't just fix ROBLOX, any other websites or games that don't work try updating JAVA. Take my advice it helped me!
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