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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I don't understand this

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Rainkeeper is not online. Rainkeeper
Joined: 15 Nov 2012
Total Posts: 2934
06 Jul 2017 11:02 PM
It said on my profile I was in-game when I wasn't even playing. I am also very secure of my profile, so nobody in my family or none of my friends can access my account.

Is this normal?


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DistilledSean is not online. DistilledSean
Joined: 10 Sep 2012
Total Posts: 249
06 Jul 2017 11:17 PM
How long ago were you playing a game? Sometimes it happens to me right after exiting a game.


Sincerely, DistilledSean
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Rainkeeper is not online. Rainkeeper
Joined: 15 Nov 2012
Total Posts: 2934
06 Jul 2017 11:22 PM
Almost an hour


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DistilledSean is not online. DistilledSean
Joined: 10 Sep 2012
Total Posts: 249
06 Jul 2017 11:23 PM
Try clearing your browser cache or open a new browser. If you do so, you may have to log in again.


Sincerely, DistilledSean
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Rainkeeper is not online. Rainkeeper
Joined: 15 Nov 2012
Total Posts: 2934
06 Jul 2017 11:25 PM
Okay, thanks!


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DistilledSean is not online. DistilledSean
Joined: 10 Sep 2012
Total Posts: 249
06 Jul 2017 11:26 PM
No problem! Just remember: Whenever you have that problem, clearing your cache should fix the issue.


Sincerely, DistilledSean
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