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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Account issues.

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Kryont is not online. Kryont
Joined: 26 Mar 2017
Total Posts: 10
26 Jun 2017 09:39 PM
Very recently I've occurred an issue regarding my ROBLOX account 'Novodmitrovsk'

I recently changed my username from 'Novodmitrovsk' to 'ItsStreet' but soon after doing so the Robux from my account was successfully taken from my account but the name 'ItsStreet' did not register. Soon after this, I was not able to join games as I would be registered as a guest and not my actual account. And even after that I was logged off of my account quite frequently and I was still registered as Novodmitrovsk instead of my new name.

I'm using a friends account who left ROBLOX so yeah.
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MaximumV1 is online. MaximumV1
Joined: 13 Aug 2012
Total Posts: 10549
26 Jun 2017 09:42 PM
idk ive never heard about this before

email roblox with proof and ask them


ok cool so you can add a siggy here
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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 09:42 PM
contact info@roblox.com explaining the situation and including screenshots of the name change purchase and your profile including the 'past usernames'.


lydiallalalal ♡
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Kryont is not online. Kryont
Joined: 26 Mar 2017
Total Posts: 10
26 Jun 2017 09:47 PM
thanks for the help, I emailed ROBLOX earlier but I haven't compiled evidence of the transaction until you told me. so thanks for the head's up.
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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 09:49 PM
anytime


lydiallalalal ♡
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