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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I cannot renew my BC

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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 04:54 AM
I can't renew it on my phone or my computer..
if i try to renew on phone it says transaction failed when i didn't even put any purchase info in, and on website, it just has the prices grayed out and i cannot click on them

any specific reason for this?
anyone else having the same problem??


R$2,606
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 04:54 AM
b1


R$2,606
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 04:55 AM
b2 help


R$2,606
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 04:55 AM
my bc ends today halp


R$2,606
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 04:57 AM
b4

this subforum is dead


R$2,606
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ReaIG is not online. ReaIG
Joined: 10 Apr 2017
Total Posts: 4021
26 Jun 2017 05:03 AM
this lil noob fr
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 05:05 AM
o-o


R$2,606
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d_aan is not online. d_aan
Joined: 10 Jan 2015
Total Posts: 165
26 Jun 2017 08:46 AM
same problem
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ReaIG is not online. ReaIG
Joined: 10 Apr 2017
Total Posts: 4021
26 Jun 2017 08:53 AM
lil noob
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d_aan is not online. d_aan
Joined: 10 Jan 2015
Total Posts: 165
26 Jun 2017 08:55 AM
says the guy who made his account just a month ago
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 09:01 PM
still getting the same thing


R$510
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flakies is online. flakies
Joined: 15 Oct 2010
Total Posts: 6620
26 Jun 2017 09:01 PM
sos


R$510
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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 09:48 PM
usually that means it's going through a renewal process. if it's not done by tomorrow try going on a different browser, log onto your account and it should come up with the 'Oops! Your BC has expired. Renew now?' something along the lines of that, press OK and then you should be able to renew your bc. (that's what worked for me, the buttons were grey and i couldn't renew it.)


lydiallalalal ♡
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