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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Lost objects! Help I got my things took last year

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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:18 PM
Hello! I was wondering if I could still be able to get a rollback on my items I called them and got the account banned but I did not know I could get the items recalled back please respond if you have a solution!


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 05:30 PM
you can get your items rolled back once if you can prove it's your account, idk about the whole situation because you got the account banned that might make it quite difficult.


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:32 PM
What do you mean and thanks for replying!


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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:34 PM
Know this is my first time doing this so, please excuse me for the noobness lol.


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 05:37 PM
it's fine, i've never had to do it either. but if you can, take screenshots of the trades and contact "info@roblox.com" from the verified email on your account. explain the situation that you were in including the year you lost your items and everything. you can only restore your items once and i think there's a certain deadline for losing your items but you might be able to get them back regardless of how long ago you lost them.


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:39 PM
Thanks! Nx I got the account and the trade what to do now?


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 05:43 PM
go to your email and type a new message to "info@roblox.com" with the subject of your problem, then explain the whole situation including screenshots of the trades and the accounts name that stole your items. they should reply within two days.


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:45 PM
ITEMS YOU GAVE (8,689)
Masked Hood of the Patriot (1,775)
McBrighteyes Shamrockin' Headphones (1,448)
Rubber Duckie (4,174)
Holly Jolly Bowtie (1,292)

ITEMS YOU RECEIVED (164)
Purple Crazy Glasses (164)


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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:45 PM
ITEMS YOU GAVE (58,158)
Aether Adept (2,013)
Bucket (6,031)
Valkyrie Helm (46,964)
Norseman (3,150)

ITEMS YOU RECEIVED (164)
Purple Crazy Glasses (164)


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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 05:46 PM
His name was Itemsalesss but now his account is banned could I still get a reroll though?


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 05:49 PM
hopefully you can. it might be difficult but with enough proof, you should be able to.


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 06:00 PM
Do they have yahoo, I am trying to send to yahoo but the send seems to be invalid?


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 06:19 PM
they should do, you should probably send it via outlook if it's not working


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 06:21 PM
Ok thanks so much Nx! I sent them the Email could I pm you the story to see if they would possibly believe the incident?


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 06:29 PM
they'll believe you, don't worry. as long as you have proof then they will.


lydiallalalal ♡
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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 06:31 PM
Ok, lol I am stressing out so bad rn making my head hurt


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DoctorFrosty5 is not online. DoctorFrosty5
Joined: 08 Aug 2011
Total Posts: 35
26 Jun 2017 06:31 PM
Wow, I like forum better than games I gotta do this more often lol


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Nxtella is not online. Nxtella
Joined: 05 Jan 2014
Total Posts: 3329
26 Jun 2017 06:33 PM
lol, but there's a lot of rude and helpless people on here too so :(


lydiallalalal ♡
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