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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: This game is not available on your platform, and I'm on PC.

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Pyromaniac67 is not online. Pyromaniac67
Joined: 20 Apr 2011
Total Posts: 41
26 Jun 2015 01:30 AM
So this comes up on a few games that I usually play, but I can't anymore because of this. Also when I try to join a specific server, it gives me a message saying that I need "roblox mobile," and to look for it in the app store.

If you guys could help me with this I'd really appreciate it.
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Amundsen123 is not online. Amundsen123
Joined: 13 Aug 2014
Total Posts: 608
26 Jun 2015 01:36 AM
The owner of the game decided to disable computer/PC access. And he only allows you to play his/her game on Mobile/Tablet.

TADAAAAA
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tyleruccio28 is not online. tyleruccio28
Joined: 13 Jun 2011
Total Posts: 1
26 Jun 2015 04:54 PM
No, TADA, see, I have the same problem, and the owner of the games ####### ###, the game is for PC only.
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Pyromaniac67 is not online. Pyromaniac67
Joined: 20 Apr 2011
Total Posts: 41
26 Jun 2015 08:25 PM
It's also worth noting that in some of the games, the desc talked about disabling mobile.
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Stormersoul is not online. Stormersoul
Joined: 24 Jan 2012
Total Posts: 2410
26 Jun 2015 08:27 PM
Try changing your user agent.

You can go about doing this in the Google Chrome store by searching for one.
Also, if your browser has a webstore, use it to find a user agent changer.

Alternatively, you could click here for a direct link:

setup.roblox.com/Roblox.exe

If I helped, please reply with a thank you!
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Pyromaniac67 is not online. Pyromaniac67
Joined: 20 Apr 2011
Total Posts: 41
27 Jun 2015 09:48 AM
Don't use chrome because it's always in Japanese and I don't know how to change it back because well... I can't read Japanese. Also I tried changing the user agent on Internet Explorer and it wouldn't even let me get the game's page.
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
27 Jun 2015 10:35 AM
wow. you idiot. why did you even choose japan on google chrome..
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Pyromaniac67 is not online. Pyromaniac67
Joined: 20 Apr 2011
Total Posts: 41
27 Jun 2015 12:56 PM
Because I moved to Japan. Got a problem?
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Stormersoul is not online. Stormersoul
Joined: 24 Jan 2012
Total Posts: 2410
27 Jun 2015 01:38 PM
Use Mozilla FireFox or Opera.

Do not try to use IE7 or IE period. ROBLOX does not support these browsers.

If you do use IE, change your User Agent to PC on (any browser other than IE).

Tell me your platform (OS) and it's version.
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
28 Jun 2015 02:06 AM
if you moved to japan why did you change the language then -.-
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Pyromaniac67 is not online. Pyromaniac67
Joined: 20 Apr 2011
Total Posts: 41
01 Jul 2015 05:22 AM
Well I'm using Firefox now and it's working! Thank you so much Stormersoul!

Also I didn't have chrome downloaded when I got here, as I just got my computer before I moved here. So when I downloaded chrome it was in Japanese.
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RasmusOlle is not online. RasmusOlle
Joined: 21 Sep 2014
Total Posts: 1286
01 Jul 2015 06:20 AM
rofl
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Pelailija1 is not online. Pelailija1
Joined: 22 Sep 2013
Total Posts: 2989
01 Jul 2015 09:40 AM
k
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Stormersoul is not online. Stormersoul
Joined: 24 Jan 2012
Total Posts: 2410
01 Jul 2015 10:42 AM
You're welcome!

If you have any more problems, PM me or post a forum thread!
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epiicxrival is online. epiicxrival
Joined: 26 Sep 2012
Total Posts: 27
20 Jul 2015 03:48 PM
why does this happen when I go to roblox games page it dosent show the correct games on the list and the players are different pls help me

this is really annoying :(
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Lanamarie12345 is not online. Lanamarie12345
Joined: 31 Dec 2016
Total Posts: 1
09 Feb 2017 06:43 AM
When I am trying to join fashion frenzy with my friends on my hp laptop it will not let me play with my friends so anyone who knows how to get on the game someone plz reply and if you do thx so much
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megalodon360shark is online. megalodon360shark
Joined: 24 Jan 2015
Total Posts: 9
23 Jun 2017 10:29 AM
Same thing happened I tried to join innovation security training but it said It's not available on this platform I originally came off of mobile
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megalodon360shark is online. megalodon360shark
Joined: 24 Jan 2015
Total Posts: 9
07 Jul 2017 05:23 PM
I'm in innovation security. I switched off of mobile to train and rank up. But after I switched I noticed something the play button said training was not available. btw im on windows 8.1 is that bad?
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