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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Stuck on Spectator Mode!

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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
17 May 2017 09:03 PM
Not even sure.....

Whenever I join a game, I sit in what seems like Spectator Mode, where I am floating in mid air, looking down on the map, and the people playing. The camera moves whenever I use the AWSD keys. I just tried to come play Roblox again earlier today, and it was doing this same thing. HELP!!!!
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SpaceyStar is online. SpaceyStar
Joined: 10 Jun 2016
Total Posts: 10129
17 May 2017 11:21 PM
Does this apply to every game?


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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
18 May 2017 09:24 PM
Yes it does. Have tried multiple games such as Tycoons, Role playing, Fighting, etc. Happened in every single one.
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xAmmarWasHere is not online. xAmmarWasHere
Joined: 08 Jan 2012
Total Posts: 34
18 May 2017 09:36 PM
Maybe your not patient enough... Have you tried waiting? That usually fixes it for me!
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
18 May 2017 09:58 PM
After around 2 minutes of sitting in Spectator Mode it says "This game/server has shut down." sooooo. :/
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SpaceyStar is online. SpaceyStar
Joined: 10 Jun 2016
Total Posts: 10129
18 May 2017 11:47 PM
Uninstall ROBLOX, restart your device, and then reinstall ROBLOX.


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Growbloxian is not online. Growbloxian
Joined: 15 Jul 2015
Total Posts: 5
19 May 2017 04:49 AM
i am experiencing this too but whenever i join it will bring the camera to a random location in them map and i have tried restarting unistaling and reistalling still doesent work please help me
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
19 May 2017 05:11 PM
@SpaceyStar I've already uninstalled and reinstalled Roblox multiple times, unfortunately, that didn't do squat for me. Any other suggestions?
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SuperElementX is not online. SuperElementX
Joined: 07 Feb 2010
Total Posts: 14
19 May 2017 05:15 PM
I've been experiencing this too. It would be great if there was some feedback by anyone higher up
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therobloxsoldier084 is not online. therobloxsoldier084
Joined: 29 Apr 2013
Total Posts: 4247
19 May 2017 05:22 PM
It cannot be fixed via reinstalling.

I suggest you would have to try to contact roblox about it, and they will be able to assist you.


"There I am! Let's get me! What would I expect for today?" -trs084
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
19 May 2017 05:41 PM
I will contact Roblox and see if they can assist. I'll keep you guys updated. Thanks, #####
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SuperElementX is not online. SuperElementX
Joined: 07 Feb 2010
Total Posts: 14
19 May 2017 05:49 PM
Do you by any chance use Century Link?
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
19 May 2017 05:59 PM
Well, according to https://en.help.roblox.com/hc/en-us/articles/208448546-Contact-Us "Customer Support can only assist with Billing and Account related inquiries. If you have questions about site features, game play, building or scripting, please visit the Roblox Wiki: ######################## Which is weird, because by just looking over that wiki site it doesn't seem like it will do any help with "Site features, or game play" which I assume is where our problem is. Any other suggestions? Would be appreciated.
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
19 May 2017 06:00 PM
To answer your question Super, no I do not. I have AT&T's Google Fiber.
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
19 May 2017 09:59 PM
The Email support this game has is absolutely bogus. I specifically tell them "It's happening in every game" and they respond with "It's the developer's fault so please directly message them." No! It's not their fault, it's your's!

I need some solutions or something, all I want to do is play the game.
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GiganticFlyingSanta is not online. GiganticFlyingSanta
Joined: 19 Dec 2011
Total Posts: 9
20 May 2017 02:25 PM
So I finally got a link. They sent me to https://en.help.roblox.com/hc/en-us/articles/204038784 Which supposedly would fix my problem. Unfortunately, it did not, and to be honest, I don't see how this could have possibly changed anything!

Help!
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Cute15destroyer is not online. Cute15destroyer
Joined: 17 Dec 2015
Total Posts: 3
20 May 2017 03:14 PM
This is the exact same thing that happens to me. i get zoomed out then when I zoom in I am invisible and can only float like in ROBLOX studio
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Pixboy_SG is not online. Pixboy_SG
Joined: 09 Mar 2016
Total Posts: 1
12 Jun 2017 08:43 PM
Me too...please someone help me! I played roblox a long time ago and then i quit, but then again i cannot play it when i logged on this month...
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dariatodorova is not online. dariatodorova
Joined: 14 Jul 2015
Total Posts: 439
13 Jun 2017 06:10 AM
Try checking your internet connection, mainly this problem is caused by that.

♡Daria♡
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Lord_Anhur is not online. Lord_Anhur
Joined: 27 Sep 2008
Total Posts: 561
13 Jun 2017 06:23 AM
I think I understand the point of what you're saying.

Its pretty much a free camera, and you can see the map but not everything has fully loaded?

Connection issues primarily, and the shut down may be a timeout. This may not be an issue on ROBLOX's end but yours.

Easiest solution: Better internet.
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Extragold is not online. Extragold
Joined: 15 May 2010
Total Posts: 65
13 Jun 2017 06:52 AM
By 'Spectator Mode', You mean when your joining the game and the map loads in, your free to move around, Etc...? If this is the case and it happens without the game loading. Restart your Internet via the Modem. If this continues, I would contact your Internet Manufacturer for them to answer your questions regarding the WiFi. May need an upgrade in terms of the Mbps. Hope this helps!

Extragold
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RenovatioRC is not online. RenovatioRC
Joined: 04 Jul 2017
Total Posts: 15
27 Jul 2017 12:04 PM
Hi
I don't think it's a internet problem because I have the same problem but on my brothers computer it works.
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MarineHunter1987 is not online. MarineHunter1987
Joined: 02 Oct 2016
Total Posts: 3
18 Aug 2017 02:12 AM
Did you ever get this fixed? Having exact same problem. And my internet is like 100mb up and down.
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REDTROOPER71 is not online. REDTROOPER71
Joined: 12 Apr 2016
Total Posts: 30
18 Aug 2017 02:14 AM
Maybe try joining someones game.
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MarineHunter1987 is not online. MarineHunter1987
Joined: 02 Oct 2016
Total Posts: 3
18 Aug 2017 02:21 AM
same as the OP, have tried joining multiple games.
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