generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » All Things ROBLOX
Home Search
 

Re: ok so i've been locked out of my main

Previous Thread :: Next Thread 
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:15 PM
what did i do?
no ban or anything
i just got logged out and:
A. 2-step no longer sends to my email
B. followed all the steps on their help page to no avail
C. roblox support was contacted and didn't even send me the verification of email


-bacon_cheeseburger
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:16 PM
b1


-bacon_cheeseburger
Report Abuse
HebrewScreams is not online. HebrewScreams
Joined: 02 May 2017
Total Posts: 6
07 Jun 2017 10:17 PM
lol
Report Abuse
ZreI is not online. ZreI
Joined: 14 Jul 2015
Total Posts: 5229
07 Jun 2017 10:17 PM
contact info@roblox.com


Report Abuse
Marstar148AltTemp is online. Marstar148AltTemp
Joined: 25 Feb 2017
Total Posts: 100
07 Jun 2017 10:17 PM
Wrong, It's at appeals@roblox.com


Marstar148AltTemp
Report Abuse
xxzombixx123 is not online. xxzombixx123
Joined: 20 Aug 2016
Total Posts: 911
07 Jun 2017 10:17 PM
What message does it give you when you type in your 6 digit code? This problem happened to me many times.


"I'm a step away from being rich, all I need now is the money." R$0
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:17 PM
i did
they aren't even sending out the automated "we got the email" thing


-bacon_cheeseburger
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:18 PM
@zombi
they don't send me anything
the system has simply failed to work


-bacon_cheeseburger
Report Abuse
sensinq is not online. sensinq
Joined: 15 Apr 2015
Total Posts: 9607
07 Jun 2017 10:19 PM
message both the info and appeal and see what they'd say
try logging in again and refreshing ur email?
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:20 PM
refreshed email every 1 minute
last refresh i got the automated mail and a response from support
odd, usually doesn't happen this fast


-bacon_cheeseburger
Report Abuse
CrackedBottle is not online. CrackedBottle
Joined: 06 Feb 2017
Total Posts: 5
07 Jun 2017 10:20 PM
N4T, You are in no worries. I am in the same problem as you are, im not recieving them either. In fact, Im pretty sure everyone with 2 step verification is getting this same problem. I heard ROBLOX admins are working to fix this pretty soon. You are in worries, I hope I helped. :-)
Report Abuse
giganticedgar is not online. giganticedgar
Joined: 17 Nov 2012
Total Posts: 25190
07 Jun 2017 10:20 PM
This happened to me, it took me one whole month just to prove I was the real owner, by sending information about past stuff that I was able to remember.
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:20 PM
@gig
i keep track of my purchase records
i should be safe


-bacon_cheeseburger
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:21 PM
@cracked
thanks for the reassurance


-bacon_cheeseburger
Report Abuse
giganticedgar is not online. giganticedgar
Joined: 17 Nov 2012
Total Posts: 25190
07 Jun 2017 10:24 PM
For me was much more harder to explain to them because someone had compromised both my email and account, I was going to give up, but I gave them more information such as moderation history, game play videos, screenshots, the only problem I had was that they wanted me to give them the first roblox card # that I redeem and the fact that my email was compromised made it very difficult.
Report Abuse
pyvz is not online. pyvz
Joined: 05 May 2012
Total Posts: 70823
07 Jun 2017 10:24 PM
rip


Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:25 PM
i still have access to my email
plenty of screenshots of bans and ingame
if worst case scenario i should be fine because i have all that +purchase records


-bacon_cheeseburger
Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:27 PM
@pyvz
yeah i know it does


-bacon_cheeseburger
Report Abuse
pyvz is not online. pyvz
Joined: 05 May 2012
Total Posts: 70823
07 Jun 2017 10:29 PM
u should be good then if they ask for proof


Report Abuse
N4T is not online. N4T
Joined: 09 Jul 2012
Total Posts: 290
07 Jun 2017 10:30 PM
i better be


-bacon_cheeseburger
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » All Things ROBLOX
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image