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Trinity's Training Procedure

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iiDevStats is not online. iiDevStats
Joined: 16 Jul 2014
Total Posts: 18
27 May 2017 02:39 PM
Training's are a convenient way to guide LRs in all aspects of their position. This forum will teach you the procedure of trainings.

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𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧
-Trainings are on Tuesday, Thursday, and Weekends: 6 PM Weekends: 6 PM Eastern Time.
-Must be a Supervisor+ to attend training sessions.
-Only 1-3 trainers per session.
-Training serve as a tutorial for new trainees, and promoting them is allowed if you believe they are ready, however main promotions are by Time!

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𝐇𝐨𝐬𝐭𝐢𝐧𝐠 𝐚 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐒𝐞𝐬𝐬𝐢𝐨𝐧
You are going to have to shout on the group wall, and it is highly recommended We slock EXACTLY at the starting time. No compromises will be made if you are late.

𝘏𝘦𝘳𝘦 𝘪𝘴 𝘵𝘩𝘦 𝘱𝘳𝘰𝘱𝘦𝘳 𝘸𝘢𝘺 𝘺𝘰𝘶 𝘤𝘢𝘯 𝘴𝘩𝘰𝘶𝘵:
[TRAIN] Staff Training begins in 15 minutes! Slocking at 7 PM Eastern Time Don't miss out!
𝘯 𝘴𝘩𝘰𝘶𝘵:
[TRAIN] Staff Training begins in 15 minutes! Slocking at 7 PM Eastern Time. Don't miss out!
When it is time, you may lock the server.

The first thing you must do is line up the staff members shoulder to shoulder under the stairs by the spawn. You may answer questions and concerns that people have if they ask for assistance, but please have them stay in line. You can ask them to say "PTS" (Permission to Speak) if they would like to ask a question.

Once the server is locked, you may use :M or :SM to begin the session. 𝘏𝘦𝘳𝘦 𝘪𝘴 𝘵𝘩𝘦 𝘱𝘳𝘰𝘱𝘦𝘳 𝘸𝘢𝘺 𝘵𝘰 𝘥𝘰 𝘴𝘰:
"Welcome to Training! Before we put you into groups please say F90k.”

Your main responsibility is to distribute each LR and trainer equally. Each Supervisor+ is a trainer. You will have to assign each LR to a trainer, make sure to keep it equal.
"You will be in my group today."
"You will be in _____’s group today."

Once you have assigned everybody
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𝐕1 (𝐖𝐚𝐢𝐭𝐞𝐫, 𝐚𝐧𝐝 𝐂𝐡𝐞𝐟)
Before you begin, make sure to take your trainees to a spot where none of the other trainers are disrupted. You are required to ask questions to each low rank.

(𝐖𝐚𝐢𝐭𝐞𝐫, 𝐚𝐧𝐝 𝐂𝐡𝐞𝐟)
Before you begin, make sure to take your trainees to a spot where none of the other trainers are disrupted. You are required to ask questions to each low rank.

Trainers like to do Trivia differently. 𝘏𝘦𝘳𝘦 𝘢𝘳𝘦 𝘴𝘰𝘮𝘦 𝘱𝘰𝘱𝘶𝘭𝘢𝘳 𝘮𝘦𝘵𝘩𝘰𝘥𝘴:
-Ask the entire group one question and have them answer at the same time.
-Ask one person to answer for the entire group.
-PM all of them individually and give them feedback on their answer.

𝐖𝐚𝐢𝐭𝐞𝐫/𝐖𝐚𝐢𝐭𝐫𝐞𝐬𝐬 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐒𝐞𝐭
Q: Put in the following order: Beverages, Smoothies, Icecream
A: Beverages, Smoothies, Icecream.
Q: What do you do if you cannot read hash-tags?
A: Ask an HR to translate for you.
Q: What do you do if a customer asks for a check?
A: Trinity's does not have checks. Just role-play or let them know their meal is free.
Q: What would you do if a customer asks for an item not on the menu?
A: Tell them the menu is on the walls.

𝐂𝐡𝐞𝐟 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐒𝐞𝐭
Q: Which drink items require marshmallows?
A: Hot Chocolate.
Q: If you aren't sure how to prepare a specific dish, where do you look?
A: The Cookbook is located on the top of your screen.
Q: What's unique about desserts?
A: They do not require any ingredients, they are ready made.

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𝐊𝐢𝐭𝐜𝐡𝐞𝐧 𝐓𝐨𝐮𝐫 + 𝐒𝐞𝐫𝐯𝐢𝐧𝐠/𝐂𝐨𝐨𝐤𝐢𝐧𝐠 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠
Physical Training is going to be slightly different now due to the fact that we are allowed to cook now! Once you are done with your trivia, come and lead your group into the kitchen and give them a brief tour.

𝘋𝘶𝘳𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘵𝘰𝘶𝘳 𝘺𝘰𝘶𝘳 𝘴𝘩𝘰𝘶𝘭𝘥 𝘮𝘦𝘯𝘵𝘪𝘰𝘯 𝘵𝘩𝘦 𝘧𝘰𝘭𝘭𝘰𝘸𝘪𝘯𝘨:
-Cookbook location
-Icecream location
-Sauce location
-Glass vs Cup
-Cup vs Ice Cup
-Smoothie location
-Trash Can location
-Desserts Location

Once you're done with the kitchen tour, have all your low ranks take a seat. Have your group form a single file line in front of your table. You will be giving them an order you would like them to prepare and serve to you. Tell them to hand it to you and have them sit down when they are done.

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𝐓𝐫𝐨𝐥𝐥 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠
Have them form a single file line and remind them of the 3 warning rule. Troll Training has to be one of the most entertaining portion of the session, but you must be cautious on how you are going about with it. We do not want to offend people.

𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘸𝘢𝘳𝘦:
-No stereotypes
-Refrain from strong and vulgar language
-You may wear a troll suit.
-If a staff member gets uncomfortable, tone down your stimulation a little bit.

If you are not comfortable trolling, you are able to just explain the warning process and what the definition of trolling is (Spamming, inappropriate terms, threats, etc.)

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𝐃𝐢𝐬𝐦𝐢𝐬𝐬𝐚𝐥
Once you have completed Trivia, Physical Training, and Troll Training, you may dismiss your group and tell them to head on over to Trinity's. Feel free to answer any remaining questions they have. Make sure to remind them that promotions mainly occur with worker points.

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𝘐𝘧 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘢𝘯𝘺 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴, 𝘧𝘦𝘦𝘭 𝘧𝘳𝘦𝘦 𝘵𝘰 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘢𝘯𝘺 𝘊𝘰𝘳𝘱𝘰𝘳𝘢𝘵𝘦 𝘖𝘧𝘧𝘪𝘤𝘦 𝘮𝘦𝘮𝘣𝘦𝘳.


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